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PACS Manager

Manchester University NHS Foundation Trust
£43,742 to £50,056 Per annum
Closing date
28 Sep 2023

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Other Health Profession
Band 7
Contract Type
Full Time
An exciting opportunity has arisen to lead our Wythenshawe PACS Team within the Informatics department. As the leader of this team you will be responsible for the day to day management of the PACS System Specialists, PACS Technicians and PACS Administrators.

You will be a problem solver able to manage, investigate and resolve issues a good communicator able to engage with all grades and disciplines of staff through a variety of media and a quick learner able to develop skills rapidly in a technical environment.

You will have experience using, administrating and supporting clinical systems. System administration and configuration knowledge is essential and experience in supporting Clinisys ICE, CRIS, Sectra PACS and other imaging related hospital systems would be particularly advantageous.

In return we will provide a comprehensive induction programme and you will be appraised on a yearly basis with a view to developing knowledge and skills where appropriate.

This position has a requirement to provide out of hours on call support at evenings and weekends on a rota basis.

Main duties of the job

Be responsible for the day-to-day management of the PACS System Specialists, PACS technicians and PACS Applications Administrators working in conjunction with the other PACS Managers across the MFT sites.

Provide management and administration for Order Communications, PACS and other designated Imaging applications

To lead in the delivery of first, second and third line support, Imaging system administration and system customisation for both Community and Acute services. The post holder will manage the support and housekeeping for designated systems to the highest possible standard and ensure system downtime is minimised and application associated risks are mitigated.

About us

MFT is England's largest NHS Trust with a turnover of �2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job description

Job responsibilities

The Informatics department is at the forefront of exciting challenges facing the Trust particularly relating to the delivery of the Informatics strategy to support the Trust vision and objectives, the NHS plan and the national changes to the NHS.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

Were looking forward to hearing from you!

Person Specification



  • Experience of line management of staff
  • Operational knowledge of PACS and imaging systems
  • Previous experience of working within a healthcare setting, involving close working relationships with clinicians and management


  • Proven experience in working in customer facing IT service delivery environment providing first, second and third line support and use of IT Service Desk systems
  • Experience in use of a variety of clinical systems within healthcare



  • Excellent communication and interpersonal skills with a customer focus
  • Good organisational and time management skills with ability to prioritise workload to reflect competing demands of a multi-disciplinary environment
  • Ability to analyse situations / information to identify and resolve a range of problems
  • Ability to undertake shift working/On call, including out-of- hours, weekend and Public Holidays
  • Demonstrate high standards of documentation, record keeping and attention to detail.


  • Ability to travel to other sites

Employer details

Employer name

Manchester University NHS Foundation Trust


Wythenshawe (Trafford House)

Southmoor Road


M23 9NR

Any attachments will be accessible after you click to apply.


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