The purpose of this role is to be responsible for the delivery of a designated specialist service within the Audiology structure (Hearing Therapy, Hearing Aid Centre, Outreach Team, Diagnostics, Paediatrics, and auditory Implants).
The post holder will be highly experienced post-graduate qualified Audiologist, Clinical Scientist (Audiology) or Hearing Therapist and will perform work in the designated team involving a significant degree or responsibility and autonomy, including activities which are complex and non-routine. The post holder will be accountable to the identified Audiology Service Manager/Professional Manager and will ensure that a consistently high quality, complex and sophisticated clinical service is provided, meeting the highest national and international standards.
The Adult Diagnostic Team supports clinics in ENT and Audiovestibular medicine outpatients including audiologist led clinics. We provide high quality hearing and balance care to our patients.Main duties of the job
To be responsible for managing a highly specialised and complex clinical caseload of planned and ad hoc patients with considerable autonomy but under the general guidance of relevant Audiology service lead. This will include :
- Routine complex assessment of hearing, balance and tinnitus disorders and interpretation of tests results.
- Comprehensive rehabilitation techniques, including counselling distressed patients/carers about hearing loss and associated problems
- Assessing suitability for hearing aids/cochlear implants and carrying out appropriate intervention.
- Monitoring benefits from intervention and developing appropriate care pathways.
- To be responsible for verbal/written communication of assessment and/or intervention outcome to patients/carer an to the wider multi-disciplinary team and external agencies.
- To be responsible for development, implementation and consistent use of clinical protocols in line with current evidence-based practice and to monitor staff's adherence to protocols.
- To co -ordinate and participate in training schemes within the service.
- To train Audiologists and Hearing Therapists at the same level and those at lower bands and supports a culture of education and research within the service.
- Ensure adherence to clinical governance processes
- To be responsible for the reporting and identifying solutions for health and safety issues within the designated service.
- Completing all required entries on Trust and department clinical records systems.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National Throat,Nose and Ear Hospital
- Eastman Dental Hospital
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospitals at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.Job descriptionJob responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.Person SpecificationKnowledge and QualificationsEssential
- MSc in Clinical Audiology/Hearing Therapy or equivalent level of knowledge/expertise in field CAC or equivalent post graduate experience
- Registered to practice as an Audiologist/ Clinical Scientist /Hearing Therapist with either Health and Care Professions Council (HCPC) or Registration Council for Clinical Physiologists (RCCP)
- Significant post-graduate experience in relevant clinical area
- Evidence of post graduate CPD
- Applied theoretical knowledge of the relevant assessment and therapeutic/rehabilitative procedures for the management of audiological or vestibular conditions in adults and/or children
- Knowledge of impact of co- morbidities such as global delay or neurological conditions in the management of adults and/or children
- Post graduate management/ leadership training or experience as supervisor
- Membership of BAA, BSA
- Demonstrable experience in the relevant clinical area and evidence of clinical competency with a complex patient caseload
- Specialist knowledge of routine and non-routine diagnostic / therapeutic audiological assessment procedures, their interpretation and their implications for patient management
- Experience in formulating comprehensive management plans based on case history information and diagnostic test results, where management decisions may or may not be straightforward
- Experience of working with hearing impaired patients / parents / carers and associated professionals
- Evidence of participation in clinical audit, research, and / or presentations at scientific meetings.
Skills and AbilitiesEssential
- Evidence of financial and stock management
- Ability to work in a team and to independently deliver clinical and non-clinical tasks
- Ability to work with a level of autonomy to assess, diagnose, differentially diagnose and manage patients and their families.
- Participation in research and development activities, including audit of clinical outcomes as required
- Ability to work calmly and methodically when under pressure from a busy and varied caseload, demonstrating good prioritisation and organisational skills
- Skills in providing consultation to other professional and non-professional groups
- Ability to monitor outcomes using clinical and non-clinical data
Clinically specific skills and abilities: General (all staff)Essential
- Evidence of teaching students and groups of staff
- Experience of working within the designated specialist area, e.g. paediatrics/CI
Clinically specific skills and abilities: Knowledge required for specific areas:Essential
- Advanced signal processing hearing aids including fitting, verification and evaluation methods
- Diagnostics: Theoretical knowledge of advanced electrophysiological and neurovestibular assessments in adults
Personal and People DevelopmentEssential
- Excellent written and oral communication skills. Fluent English speaker. Ability to effectively and accurately communicate sensitive information to staff, patients and relatives
- Ability to overcome barriers to communication in patients of all ages, especially with the profoundly deaf and patients reliant on sign or language interpreters
- Able to adapt communication to meet the needs of the situation, including in stressful or conflict clinical and non-clinical situations
- Ability to effectively communicate highly technical and/or condition related information to patients and/or carers
- Managing daily communication and interaction with staff and colleagues
- Good presentation skills at all levels including facilitating patient groups
- Able to build rapport and credibility with team, senior clinical and managerial colleagues
- Ability to deal regularly and appropriately with angry and frustrated individuals.
Employer detailsEmployer name
- Experience in leading staff using motivation and enthusiasm.
- Experience in managing staff in a hierarchical structure
- Experience in working within services in line with performance targets
- Participating in service improvements and clinical audit or services/pathways
- Experience in participating in appraisal process and setting personal objectives.
University College London Hospitals NHS Foundation TrustAddress
Royal National ENT & Eastman Dental
47-49 Huntley Street
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