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Complex Needs Team Manager

Livewell Southwest CIC
£43,742 to £50,056 a year pa, pro-rata
Closing date
29 Sep 2023

View more

Other Health Profession
Band 7
Contract Type
Full Time
The Complex needs team substance use services are looking to recruit a team manager due to service expansion. This is an exciting opportunity for a nurse, social worker or occupational therapist to join our expanding team, working across Harbour and the Plymouth Alliance, to provide specialist support for people experiencing co existing mental health and substance misuse issues.

The Dame Carol Black report has seen an investment in substance misuse services, therefore the complex needs team are expanding the service, more so than ever now is an exciting time to work in substance use services for Livewell. The post holder will be actively involved in the service development, supporting the team to provide high quality evidence based care for our clients.

The Complex needs team work across the Plymouth alliance alongside our Harbour colleagues, providing specialist prescribing services, community detox services and care coordination and support. The team is made up of Community mental health nurses, doctors, social workers, support workers, non-medical prescribers and senior drug workers. Working across a number of settings such as Harbour, the homeless hostels and clients homes.

Main duties of the job

The post holder will be responsible for the day to day management of the team with support from the service manager.

The post holder will ensure key performance indicators are met, such as staff appraisals, and training.

To be responsible for the associated budget

To allocate and prioritise work

To ensure a high standard of evidence based care is delivered

To drive trauma informed practice

About us

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.

As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.

We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.

Valuing our employees making an investment in their development a priority. We offer:

Protected CPD time for registered staff

Various development pathways and ongoing regular training packages for all staff

Leadership & mentoring programmes

Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training

A Robust Preceptorship

A bespoke induction programme

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Job description

Job responsibilities

The post holder will work alongside the Complex needs team, harbour and the Plymouth alliance to manage a multidisclipinary team of professionals providing bio psycosocial interventions for clients experiencing substance use issues alongside mental health problems.

The post holder will work alongside the clinical lead and service manager.

The postholder will manage a designated Complex needs Team (CMHT) and its associated budget.

To be responsible for the management of patients.

To be responsible for supervision and effective management of the capacity of the team.

To provide leadership to the Locality Team, to be responsible by monitoring implementation and evaluating programmes of care.

To maintain close links with other agencies, to work flexibly to provide the provision of a service for patients

For full job description please see attached JD for further information.

Person Specification



  • Experience working in an Acute settings both inpatient and community
  • 2-years managerial experience within a multi-disciplinary Team


  • Managerial experience of working in a team
  • Working in substance misuse services



  • Knowledge of:
  • CPA
  • MHA 1983
  • MCA
  • CQC
  • Substance misues work
  • Livewell Southwest policies and the ability to implement them as necessary.
  • NICE guidance and other evidence based treatment strategies.
  • IT packages
  • Understanding of current mental health and social care policy.
  • Knowledge of Acute mental health services gained in front-line clinical practice


  • Completed Livewell Southwest core Management
  • Modules
  • S1
  • Management Skills



  • Ability to co-ordinate the day-to-day activities of the Team
  • Skilled communicator
  • Assessment, risk assessment and care planning of acutely ill mental health patients
  • Supervision skills
  • Negotiation skills
  • Leadership skills, which include the ability to positively, influence change
  • Ability to travel across Plymouth


  • Competent at day-to-day management of the Team taking into account skill-mix, patient need and available resources
  • Competent Line Management skills to include performance management
  • Competent at managing conflict and interpersonal difficulties within the Team and across Team interfaces
  • Specialist clinical skills that meet the needs of the Patient/Service
  • Full Driving Licence



  • Mental Health Nursing Degree, Diploma or equivalent.
  • Must have professional membership
  • NMC Registration.
  • Or
  • Occupational Therapy Degree, diploma or equivalent.
  • Must be HPC registered.
  • Or
  • Diploma in Social Work, CSS, CQSW or equivalent.
  • Must be GSCC registered.


  • Management qualification
  • NMP qualification

Employer details

Employer name

Livewell Southwest


Harbour Centre (plymouth) Ltd

Mutley Plain



Any attachments will be accessible after you click to apply.


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