This is an exciting opportunity for an enthusiastic and experienced professional to join our Strategy and Partnership Directorate. Working alongside other SDM's, each with a strategic lead area, the focus on this role is to support the development of integrated locality working, driving forward transformational change at a locality and neighbourhood level with our partners and organisational colleagues to deliver the Trust's wider strategy and improve the care and outcomes for the people of Gloucestershire.

The role has a strategic priority specific focus, to lead and support the delivery personalised care. Personalised care means people have more choice and control over the way care is planned and delivered based on 'what matters' to people and their individual strengths, needs and preferences. Enabling personalised care is both a key part of our Trust's strategic goals and part of the health and care system approach.

Main duties of the job

As a Service Development Manager, you will play a vital role in developing the integrated locality partnership agenda, working on key priorities for both the Trust and key stakeholders to help shape and deliver on transformational change priorities across the locality. You will have line management responsibilities for and work with the Locality Inclusion lead to understand and develop the partnership activities in designated localities and lead on engagement, inclusion and community-based partnership events and activities.

In this role you will provide specific professional leadership, support, advice, and facilitation of service development on the personalisation agenda across all GHC provision through the application of a range of service development and improvement methodologies. You will have an in-depth knowledge of the personalisation agenda and clinical/professional best practice and use this knowledge and experience within change management. You will lead and work with colleagues including consulting with and sharing learning from service leads that have used co-production and personalisation approaches to develop a plan of work to identify priorities and support transformation activities. You will act as the GHC key point of contact to the internal and external stakeholders, including wider health and care system, working with ICS leads. You will ensure GHC are supporting delivery of the One Gloucestershire personalisation agenda.

About us

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Job description

Job responsibilities

As a member of the Partnerships Team, you will be managed by the Head of Partnerships and work closely with GHC Director and Deputy of Strategy and Partnerships on the delivery of the Trusts strategic priorities. The directorate structure is organised across three distinct yet integrated teams: Partnerships Quality Improvement (QI) Transformation.

In this role you will provide specific professional leadership, support, advice, and facilitation of service development on the personalisation agenda across all GHC provision through the application of a range of service development and improvement methodologies. You will have an in-depth knowledge of the personalisation agenda and clinical/professional best practice and use this knowledge and experience within change management. Whilst a clinical profession or background is not an essential requirement, a sound understanding of NHS, clinical practice, health and care challenges and issues is required.

You will lead and work with other SDMs to develop a plan of work to identify priority activities to help the Trusts contribution to developing and leading on its personalisation work including consulting with and sharing learning from service leads that have used co-production and personalisation approaches to plan and target service delivery models, understand, and share the impact of approaches to improve outcomes identifying what good looks like. You will act as the GHC key point of contact to the internal and external stakeholders, including wider health and care system, working with ICS leads. You will ensure GHC are supporting delivery of the One Gloucestershire personalisation agenda.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Person Specification

Qualifications

Essential

• Educated to degree level, and additional knowledge acquired via formal training and accreditation at master's level, or equivalent specialist knowledge acquired through experience.

Desirable

• A Health or Social Care qualification

Personal skills abilities and attributes

Essential

• Ability to analyse and report on complex information
• Ability to independently and creatively problem solve
• Ability to identify risks, anticipate issues and create solutions to resolve problems in relation to service delivery
• Developed communication skills for delivering key messages to a range of stakeholders, some at very senior level
• Ability to use informed persuasion to influence others and negotiate with stakeholders on difficult and controversial issues
• Ability to interpret national policy for implementation
• Ability to develop and deliver training sessions to a range of stakeholders
• Ability to move between the bigger picture and the detail
• Embrace change, viewing it as an opportunity to learn and develop
• Ability to work flexibly across Gloucestershire including ability to travel between Gloucestershire Health and Care NHS Foundation Trust sites as required
• Self-motivated with the ability to work without supervision, as well as work to tight and often changing timescales

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

• Must have an understanding of the background to and aims of current health and social care policy and appreciate the implications of this on service re-design and engagement
• Experience of supporting change initiatives
• Experience of working at senior level in a health and care setting.

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

• Experience of applying Quality Improvement methodologies

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Edward Jenner Court

1010 Pioneer Avenue

Brockworth

GL3 4AW

Any attachments will be accessible after you click to apply.

327-23-879