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Business Support Manager Diabetes and Endocrinology

East Lancashire Hospitals NHS Trust
£43,742 to £50,056 Per Annum
Closing date
2 Oct 2023

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Other Health Profession
Band 7
Contract Type
Full Time
The post holder will be a member of the Management Team of the Diabetes and Endocrinology Integrated Service (IDS) providing leadership, direction and support, enabling staff to work in new ways to deliver integrated services for patients and clients supporting the re-design of care services, whilst facilitating effective relationships and networking across the economy operationally managing the Diabetes Specialist Nurse Team, Diabetes Foot Team, Endocrinology Team.

Main duties of the job

Manage day to day running of the integrated diabetes and endocrine service within their remit, to ensure they work effectively and efficiently in accordance with their job descriptions in order to provide appropriate support for the Diabetes and Endocrinology Directorate Manager . Design and oversight of specific informatics and data reports -Activity, NDA's, KPI's and others, working in conjunction with Divisional Informatics Lead, ELHT Informatics and wider organisations.

About us

East Lancashire Hospitals NHS Trust (ELHT) Integrated Diabetes Service is a consists of a multi- professional team who provide much-valued hospital and community diabetes services to residents in East Lancashire and Blackburn with Darwen (BwD). The Trust has built a good reputation as a place to enjoy job satisfaction and develop professional skills and experience. By joining us now you can play a role in shaping an organisation that continues to put patients and clients at the heart of everything that we do. We are seeking to attract exceptionally motivated individuals to join our friendly, dynamic team. In return for your dedication and hard work, we offer well-established, structured mentoring and staff development packages to support you in your role. An exciting opportunity has arisen for an indvidual to join the Integrated Diabetes and Endocrinolgy Service. The focus of this role will be to work closely with our senior management team and multidisciplinary clinical teams (MDT) to support patient's journey's from General Practice to the acute hospital setting, as well as to support strategic development of diabetes services across ELHT and BwD, in order to improve the quality of diabetes care.

Job description

Job responsibilities

As well as operationally managing a number of services the post holder is also responsible for the management of the administrative team for services within their remit, ensuring support for the SMT at all times, providing supervision, training and support to the team. Providing detailed informatics support for Integrated Diabetes and Endocrinology Team Manage the activity and performance of Integrated Diabetes and Endocrinology Team and the need to work across the Pennine Lancashire model of service delivery. Collaboratively working on a Pennine Lancashire footprint with projects, such as structured education, enhanced GP services, intermediate service, young adults etcLeading on key pieces of transformation work alongside the Directorate Managers for Integrated Diabetes and Endocrinology Team.The post holder will take ownership of the divisions digital products (EMIS, CHATBOT), working with support from the wider informatics teams to drive the vision, buy-in and delivery of improvements across the division.

Person Specification

Essential and Desirable


  • experience of managment
  • Experience of HR
  • Experience analysis of information
  • IT Experience Cerner, EMIS


  • Leadership skills /experience

Employer details

Employer name

East Lancashire Hospitals NHS Trust


Royal blackburn Hospital

Haslingden Road,



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