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Patient Navigator SACT Service

London North West University Healthcare NHS Trust
£31,163 to £37,875 per annum incl HCAS
Closing date
24 Sep 2023

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Other Health Profession
Band 5
Contract Type
Full Time
Full time 37.5 hours per week 09:00 - 17:00

An exciting opportunity has arisen for an dynamic, enthusiastic and highly motivated individual to join the Chemotherapy Day unit at Northwick Park Hospital as a Patient Navigator for the SACT Service
  • The post holder is an integral part of the chemotherapy nursing team and is responsible for coordinating the care of chemotherapy patients through the chemotherapy treatment pathway
  • The post holder will work under the direct or indirect supervision of the Senior Charge Nurse. They will be responsible for coordinating appointments, prescription of medication, appointment scheduling providing a point of access to patients and carers.
  • This role has been specially designed to support existing pathways and will require the post holder to evolve to support the pathways as they are continuously improved over time. The post holder must be adaptable and willing to work flexibly as the service develops, which includes quality assurance, service development and improving patient outcomes and experience.
  • The post holder will work both directly and indirectly with patients and their carers to assist in coordinating the care through from referral to treatment of cancer. The development of the role will be led by the needs of the patient. The role will also include providing the patient with the relevant information and coordinating any tests and appointments that are required to expedite the care pathway

Main duties of the job

See attached job description and person specification
  • Ensure all patients on a SACT are scheduled to commence treatment within service KPIs / Cancer Waiting Times Standards as appropriate
  • Proactively manage patient case load to aid the early detection of delays within the pathway

escalating any bottle necks to the Lead Chemotherapy Nurse.
  • This post will evolve over time as the service grows and the post holder will be required to adapt and undertake any other duties as may be required by the service that are consistent with the responsibilities of the grade
  • To comply with the Trusts and departments policies, guidelines, and procedures.
  • Always maintain complete confidentiality. During these duties, the post holder will have access to confidential and sensitive material and on no account must this information be divulged to anyone other than authorised persons as directed by the Senior Nursing Team.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
  • Northwick Park Hospital: home to one of the busiest emergency departments (A& E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

We reserve the right to close the advert early if we meet the maximum number of applicants

Person Specification

Education/ Qualifications


  • oEducated to degree level or evidence of equivalent level of ability, e.g., considerable experience of working within NHS
  • oEvidence of continued professional development.


  • oFoundation level communication skills qualification e.g., Sage & Thyme

Knowledge & Experience


  • oSignificant experience in NHS organisation.
  • oUnderstanding of National Cancer Waiting Time targets
  • oExperience producing reports in a presentable format.
  • oAwareness of patient care within the wider context of the Trust.
  • oEvidence of multi-professional working.
  • oEvidence of good communication skills.
  • oUnderstanding of patient centred care.
  • oUnderstanding of the health and social care environment.


  • oExperience of working within cancer services
  • oKnowledge of relevant cancer treatments, interventions and terminology.
  • oAwareness of the Cancer waiting Times targets
  • oPrevious experience of scheduling chemotherapy appointments

Skills, Abilities and Attributes


  • oHigh level IT skills and data management
  • oExcellent written and verbal communication skills.
  • oSelf-starter, able to work unsupervised and on own initiative with the ability to prioritise own workload and multi-task.
  • oExcellent administration and organisation skills, good time management.
  • oAbility to show empathy and understand difficulties faced by people affected by cancer
  • oDrafting reports and presentations
  • oAbility to assist in the development and administration/management of projects
  • oMust be flexible, and able to work as part of a team.
  • oAbility to work to tight and conflicting deadlines.
  • oLeadership skills, tact, understanding and diplomacy.

Employer details

Employer name

London North West University Healthcare NHS Trust


Northwick Park Hospital

Watford Road



Any attachments will be accessible after you click to apply.


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