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Lead Nurse Urgent Treatment Centre

North East London NHS Foundation Trust
£50,952 to £57,349 a year pa (plus HCAS)
Closing date
23 Sep 2023

View more

Band 8A
Contract Type
Full Time
The post holder will provide professional and clinical leadership to nurses and healthcare support workers in our local Urgent Treatment Centre in the London borough of Waltham Forest. Acting as a role model who inspires, motivates, and empowers the wider team, and is accountable along with our clinical GP lead to ensure that clinical competence and practice is both developed and maintained.The Nurse Lead will be highly visible, accessible, authoritative and an influential figure on whom staff, patients, families and carers can be confident of.

The post holder will ensure a strategic approach is taken to providing high quality Urgent Treatment Centre services, fostering a culture of clinical quality, service improvement.

As an Advanced Clinical Practitioner, the post holder will work jointly with the clinical GP and service lead to take the lead in the planning, co-ordination and delivery of evidence based expert care for a variety of patients attending the service 24 hours / 7 days a week.You will act autonomously using advanced decision-making skills & undertake treatment, and initiate changes in management of care when necessary.

The post holder will work within Trust policies and national guidance, as lead nurse in the Urgent Treatment Centre.

Main duties of the job

When you join NELFT you'll be joining a Trust where patients, service users and carers are our top priority.

Skirting the North-East side of London, Waltham Forest isone of the greenest boroughs North of the River Thames and is made up of three neighbourhoods: Chingford in the North, Walthamstow in the centre and Leyton and Leytonstone in the South.

Waltham Forest has a population of over 284,000 with an average property price of �490,000. Considered one of the property hotspots due to the rise in house prices in the area, Waltham Forest is a great place to call home.

The post holder will be responsible for:
  • Implementing service strategies, including workforce strategies to manage the increasing demand for Urgent Treatment Centre services
  • Maintaining high quality, patient-focused care for their service
  • Achieving and maintaining quality care through the delivery of evidenced based/research based practice
  • Ensuring governance for the service is embedded
  • Implementation of clinical audit
  • Identify/anticipate pressures and potential efficient savings to ensuring a balanced financial position for the individual budgetary service cost centres
  • Maintain clinical input
  • Ensure department recruit, retain and select staff within budgeted establishment.
  • Ensure appropriate establishment management, support and appropriate allocation of study and annual leave.

  • About us

    COVID-19 Vaccination

    We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

    Probationary Period

    This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

    Starting with NELFT

    NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

    High Cost Area Supplement - London

    This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of �4,313 and a maximum payment of �5,436 per annum pro rata)

    Job description

    Job responsibilities

  • Work with peers and other managers within the services across NELFT, and external partners to ensure that service delivery is effective and efficient
  • Monitor national and local guidance and policy relating to Urgent Treatment Centre services and participate in the development of local policies/standard operational procedures to ensure consistency with national and local frameworks
  • Clinical expertise in initial patient contact assessments so that patients/people attending the UTC maybe signposted, treated, or referred on as appropriate
  • Provide professional and clinical leadership within the nursing team
  • To support the role of the Head of Unplanned Care in developing and implementing a strategic development plan for nursing and nurse led services within the department
  • To lead on the development and implementation of a programme of clinical audit and research within the department
  • Manage the service in line with agreed financial and quality objectives and be responsible for taking corrective action as required to ensure the efficient and effective management of resources to deliver the desired quality and quantity of service
  • Ensure that all targets for Urgent Treatment Centre are communicated, understood and achieved
  • Actively contribute to the production of a monthly performance report for the managed areas and analyse monthly activity information for services provided, taking corrective action to maintain activity targets
  • Develop and maintain a system to monitor professional registration of staff
  • To manage and be responsible for the supervision and development of multidisciplinary team consisting of all bands of nursing staff, students and health care support workers
  • Line manage and be responsible for Nurse Practitioners working together to achieve a high standard of clinical practice through support and education of the nursing team
  • Ensure effective communication across all parts of Emergency/Urgent Treatment pathway both inside the Trust and with external partners
  • Deputise for the Head of Unplanned Care as required

  • Person Specification



    • Demonstrate Trust Values
    • NVQ level 2 or equivalent standard of literacy and numeracy
    • Relevant clinical qualification to degree level or equivalent
    • Current 'live' Nursing & Midwifery Council registration
    • Master's degree or equivalent in relevant clinical nursing field
    • Highly-developed and extensive relevant specialist knowledge developed through training and/or experience
    • Experience of clinical development and line management
    • Experience of Human Resources processes
    • Substantial experience of working and managing within the NHS primary / community care at Band 7 or above.
    • Experience of implementing and managing change in clinical teams/settings
    • Demonstrate knowledge of NHS Long Term Plan, Urgent Treatment Centre Principles & Standards and other relevant policies/guidance
    • Demonstrate an understanding and knowledge of clinical governance priorities
    • Demonstrate an in depth understanding of how to achieve high standards of service delivery
    • Demonstrate an understanding of current developments in urgent care community services
    • Proficient IT skills e.g. Microsoft Office
    • Is action oriented and adaptable to changing circumstances
    • Thinks and solves problems creatively and from a position of inquiry (versus advocacy)
    • Creates opportunities to use for best effect of the service.
    • Provides authentic and clear, concise communication and direction even in times of uncertainty/ambiguity
    • Engages effectively across boundaries, breaking down silos, while operating in partnership with stakeholders towards a shared vision
    • Has effective strategies for dealing with and managing own limitations
    • Can interpret complex management data/information
    • Ability to work as a team player
    • Highly motivated to achieve results
    • Able to remain calm when working under pressure
    • Awareness of own strengths and weaknesses with an ability to self-evaluate performance
    • Ability to work flexibly when required.


    • Experience of clinical leadership and clinical work in an Urgent Treatment Care setting
    • Understanding of non - medical prescribing and implementing strategies and development.

    Employer details

    Employer name

    NELFT North East London Foundation Trust


    Whipps Cross site

    Whipps Cross Raod


    EN11 1NR

    Any attachments will be accessible after you click to apply.


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