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O365 Technical Project Manager

Employer
Lancashire Teaching Hospitals NHS Foundation Trust
Location
Preston
Salary
£35,392 to £42,618 per annum, pro rate
Closing date
26 Sep 2023

View more

Profession
Other Health Profession
Grade
Band 6
Hours
Full Time
We are looking for and experience and knowledgeable O365 Technical Project Manager, to support the delivery of the Technology Services IM& T Office 365 programme across the Trust.

You will be responsible for coordinating and managing key projects and work streams for key areas within I.T., ensuring that all stakeholders and affected services have a clear understanding of the objectives, timescales, and their responsibilities such that the required outcomes are achieved, through robust Project Management methodologies as appropriate.

As part of your role, you'll be required to technical project management as part of a highly energetic programme team involved in delivering change across the organisation. You'll also be required to identify any resource issues, risks, or constraints that departments may face in the adoption of Office 365, associated sub projects and work both with them and the O365 Project Board, Digital Health Informatics Senior team and the Head of Technical Services to agree corrective actions.

You will help forge and maintain close links between the O365 Project Board, Divisions and System Managers to ensure both the effective delivery of the project and the ongoing realisation of benefits associated with O365.

Main duties of the job

You will be required to act as the O365 Technical Project Manager in the delivery of Office 365 across the Trust in providing project support and lead sub work streams. You will be required to work closely with identified departments to delivery key elements of the office 365 project and wider Digital projects.

As part of your role, you'll also be required to identify any resource issues, risks, or constraints that departments may face in the adoption of Office 365 and work both with them and the O365 Project Board to agree corrective actions.

You will help forge and maintain close links between the O365 Project Board, Divisions and System Managers to ensure both the effective delivery of the project and the ongoing realisation of benefits associated with O365 and Digital projects which do not exclude technical projects required for the success of the Digital Enterprise environments.

About us

We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Job description

Job responsibilities

Project Co-ordinator
  • O365 Technical Project Manager in the delivery of the O365 Project utilising project management Methodologies as required.
  • Co-ordinate with the O365 Engagement function , working with identified departments to migrate from local file storage to Teams/SharePoint.
  • Ensure the stated business requirements are encompassed, identifying any resource issues, risks or constraints that could restrict progress or reduce effectiveness.
  • Produce project documentation to accepted departmental standards in order to control the development or implementation of any new system or service.
  • Produce reports and updates to identify potential gaps that would impact on safe and effective delivery of the project outcome
  • Support and coordinate key technical and non-technical sub projects working with the 0365 and Technical Services project teams

Communication
  • Co-ordinate the cross-site development of the Trusts O365/Digital projects working in line with clinical and departmental requirements.
  • Ensure departmental stakeholders are able to take-on and complete delegated tasks, ensuring effective project administration, co-ordination, communication and control.
  • Work with IT Training Manager to initiate relevant training programmes across the organisation (when required).

Issues & Risks
  • Assess business and project risks, including the development of contingency plans.
  • Log and deal with the resolution of issues and to help overcome barriers that may affect progress.

Change Management
  • Undertake Change Management initiatives encouraging user ownership of the project and ensuring that effective project communications are maintained.
  • Initiate and participate in the generation and introduction of formal change controls.

Progress Management
  • Take responsibility for progress and request the use of resources as required, initiating corrective action as necessary (within agreed delegated boundaries).
  • Monitor progress and provide verbal or written reports through immediate line manager identifying all progress in relation to project plans and communicating any known problems or issues that are liable to have an impact on the department or project meeting its objectives.
  • To monitor progress and produce the required updates, reports and presentations as required.

Testing
  • Ensure appropriate testing strategies are in place for new or existing products at any point in their life cycle.
  • Manage user led testing programmes so that accurate test data is available to judge a products fitness for purpose and its readiness for use.

Decision Making
  • Make related decisions with delegated authority from Senior Management in accordance with the project objectives. Such decisions are referred to line manager for approval if conflicts can be foreseen.

Service Development & Delivery
  • Follow up action on the resolution of identified O365 issues or limitations and problems through the provision of expert knowledge from relevant internal IT contacts or through consultation with systems suppliers as appropriate.
  • Work with Trust System Managers to agree the internal processes and procedures required to support, develop and maintain existing system(s) and their interfaces, ensuring that adoption of Office 365 is compatible with Trust EPR systems as necessary.
  • Complete investigations and monitor incidents arising from system operations or testing processes, ensuring they are logged and dealt with appropriately.

Scope and Range
  • Post holder is expected to lead the project management function for the Trusts Office 365 project which will span more than one clinical/business area.
  • Monitoring of delegated project tasks and resources throughout project lifecycle of complex and bespoke systems.


Person Specification

Qualification and Education

Essential

  • Educated to degree level or equivalent experience.
  • Prince2 (Foundation level) or other equivalent project management or business analysis qualification or evidence of working at similar level.


Desirable

  • Higher level Project/Programme management qualification such as Prince2 Practitioner level or MSP


Experience

Essential

  • Evidence of experience within an NHS environment.
  • Experience of successfully managing projects within a programme management system including evidence of change management within timeframes and budget.
  • Experience of policy and strategy development and how these impact across the organisation.
  • Experience of policy and strategy development and how these impact across the organisation.
  • Experience of working in a multi-agency partnership, sharing information and building valued relationships.
  • Experience in designing and using a range of evaluation methods.
  • Evidence of continuous personal, professional development.


Desirable

  • Experience of implementing changes to working methods and evaluating effectiveness.
  • Experience of resource management, including staff and information resources.


Knowledge

Essential

  • Experience of Corporate Governance in an NHS setting either directly or by working in partnership with the NHS.
  • Comprehensive knowledge of project management and/or health information systems development
  • A good understanding of the health and social care environment and roles and responsibilities within it


Desirable

  • Working knowledge of Microsoft Project


Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Preston

PR2 9HT

Any attachments will be accessible after you click to apply.

438-PB0497

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