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Community UCR Matron - Surrey Downs H&C

Epsom and St Helier University Hospitals NHS Trust
£45,753 to £52,067 Per annum inc fringe hcas
Closing date
23 Sep 2023
Surrey Downs Health & Care

We are in an exciting phase of development and are looking to expand our established crisis response services to ensure the provision of rapid multidisciplinary assessments to people in their own homes (including care homes) who are at risk of hospital admission across the place of Dorking and surrounding villages.The service provides joined up, co-ordinated care to local citizens with health and social care needs and aims to support them to live as independently as possible by offering rapid multidisciplinary assessment and support at times of crisis. The team offers a crisis response assessment within 2 hours of referral and, to mitigate the risk of a hospital admission provides service users with a short-term, high intensity package of care in the person's own home as an alternative to hospital admission.

Main duties of the job

  • Provide a clinical initial triage/assessment of all inbound referrals and identify the most appropriate disposition/timeframe & to identify the most appropriate MDT clinician.
  • To prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including the initiation of effective emergency care.
  • To work autonomously & demonstrate safe, clinical decision-making
  • Carry out proactive holistic assessments to create care plans to help reduce risk of future hospital admission.
  • To assess, diagnose, plan, implement and evaluate treatment / interventions and care for patients presenting with an undifferentiated diagnosis.
  • Attend Local Multi-Disciplinary meetings and present Patient cases.

About us

The Surrey Downs Health & Care Partnership (SDHCP) is a body consisting of the NHS, local government, community health services, voluntary sector and other providers.

Our ambition is to create a health and care system built around the people and communities of Dorking, Epsom and East Elmbridge and continues to evolve through system-wide collaboration and co-creation. Through this place-based Partnership, we will ensure that the needs of people will be expressed and met locally in the place where they live.

Job description

Job responsibilities

  • Demonstrate clinical expertise and act as a professional role model to all colleagues, both internal and external on behalf of SDHC, working as part of an integrated team taking the lead and developing services in line with the needs of the patient
  • To ensure that accurate and complete records of care are kept and that your own practice and practice of other team members is compliant with agreed policies, procedures, guidance and legislation in order to deliver effective patient care.
  • To develop close links with the wider community to enhance both care for individual patients and the wider development of Surrey Downs Health and Care.
  • Treat all patients as individuals, respecting their privacy and dignity at all times
  • Involving, supporting, informing and educating family/carers
  • Promote the health of patients and the provision of support and advice
  • Provide specialist knowledge and advice to influence the SDHC strategic agenda
  • Provide support and an appropriate learning environment for both pre and post registration students as required
  • Be responsible for ensuring that policies and procedures and standards of care, are adhered to at all times
  • To work with other community matrons to ensure consistency of approach and share practice development
  • Participate in research and development opportunities as appropriate
  • Provide assistance with the resolution of complaints within the clinical specialty, or sphere of responsibility
  • Have the ability to negotiate and work effectively across all agencies for the maximum effectiveness of care
  • Contribute to the development of Integrated care in the community
  • Be aware of and act upon when necessary, procedures that are in place to protect vulnerable individuals
  • Lead and implement the SDHC Clinical Governance Strategy within your practice area, facilitating and instigating clinical audit and monitoring of care
  • Lead and implement the SDHC Risk Management Strategy within your practice area, ensuring that all processes are adhered to
  • Maintain own professional and clinical integrity in line with NMC guidelines
  • Undertake any other such duties as may be required from time to time as are consistent with the responsibilities of the post
  • Be responsible for individual timely data entry and responsible for the corporate teams data entry
  • Employees are employed to work within SDHC localities and may be reasonably requested to move base temporarily or on a more permanent basis, as requested by service needs
  • To undertake clinical supervision and appropriate training for the role.
  • Ensure all Statuary and mandatory training is kept up to date.

Person Specification



  • 1st Level Registration
  • Evidence of continued professional development


  • Nurse prescribing V300
  • Telephone triage skills



  • Excellent communication skills


  • Knowledge of clinical guidelines and policies

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust


Dorking PCN, Medwyn Centre

Reigate Road



Any attachments will be accessible after you click to apply.


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