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Medical Resourcing / Staffing Apprentice

The Royal Wolverhampton NHS Trust
£5.28 an hour Per Hour
Closing date
26 Sep 2023

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The Medical Resourcing and Medical Staffing Teams are part of the Human Resources Department and provides a support functionfor all Medical and Dental recruitment for the organisation on recruitment , retention issues, Rota's and managaing the Medical Locum Bank. This apprenticeship offers a unique and diverse opportunity to develop a full range of skills in these areas with teams that possess a wealth of knowledge, talent and expertise

Standard - Recruitment Resourcer Level 2

Duration - 15 months

Provider - Skills Training UK

Main duties of the job

The successful applicant will be responsible for customer service duties, taking enquiries from managers, staffand visitors to theCustomer interactions will cover a wide range of situations including face-to-face, telephone, post, and email. You will also play an important administrative role within the team, completing a variety of clerical tasks in a timely manner, in order to support the team.

As a Trust, we are fully committed to building careers for the local community and beyond. Our staff are continually developed and well supported, so they can grow and achieve whatever role they would like to accomplish. There is an absolute commitment to education and training at Royal Wolverhampton Trust (RWT), as this improves the knowledge and skillsets of our staff which then enhances our patient's experiences. We have a modern, purpose built education and development centre and a wide array of training courses that are available to all staff

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as Good by CQC. We have achieved numerous awards The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Job description

Job responsibilities

To achieve an apprentice standard (Key Skills, Certificate/Diploma and Technical Certificate) within the specified time frame. Attend all of the training sessions for the programme whenever necessary. Undertake any necessary home work during the length of the course.

To assist the department in the provision of the broad range of services provided, working under the supervision of the department staff.

An Apprentice is expected to expand and broaden their skills and abilities. Nonetheless, they must operate at all times under the direct supervision of a senior member of staff, unless operating according to agreed procedures that have been approved by the department.

Person Specification



  • Good level of general education
  • Willing to participate in professional development specific to this role
  • Excellent written and verbal communication skills


  • GCSE English and Maths (or equivalent) at grades C or above
  • Understanding of the apprenticeship role
  • Competent computer user and able to process basic clerical skills accurately

Employer details

Employer name

The Royal Wolverhampton NHS Trust


New Cross Hospital


WV10 0QP

Any attachments will be accessible after you click to apply.


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