This job has expired

Performance Analyst

Guy's and St Thomas' NHS Foundation Trust
£34,089 to £41,498 a year p.a inc HCA
Closing date
22 Sep 2023

View more

Other Health Profession
Band 5
Full Time
A nine-month secondment opportunity has arisen for a Performance Analyst to join our Performance and Improvement Team at an exciting time as we continue to develop our performance reports and solutions. The post holder will join a dynamic and skilled team which provides fundamental support for CAFM and solution management, improvement projects and performance reporting.

The post-holder will play a key role in the development of performance reports and analysis to measure core KPI's and will be responsible for maintaining dashboard reports as well as the collation of performance papers for all Essentia's Services. A key part of this role will be to support the delivery of various Performance Reports which monitors key metrics within the 5 CQC domains.

We are seeking individuals with a proven track record in interpreting complex data to support new innovations, opportunities to develop the business and achieve strategic goals.

o Experience in implementing effective processes and procedures to ensure accuracy and quality of performance data is essential.

o Good communication skills are essential as the post-holder will work closely with internal and external stakeholders to support them in interpreting and understanding performance reports.

Main duties of the job

Before applying for this unique nine-month secondment opportunity, please ensure you have line management approval to undertake a secondment. This ensures a smooth transition and release for the duration of the secondment.Please note that this opportunity is open to both NHS and non-NHS applicants.

The Performance Analyst will be responsible for providing business and management support to the Performance and Improvement Department, as well as providing detailed data analysis and business information support to Site Directors, Assistant Directors and Senior Managers across the wider organisation. This includes GSTT, RBH and Kings Hospital.

The post-holder will be required to maintain strong working relationships with multiple stakeholders across Essentia, to ensure the delivery and accuracy of the Performance Reports. The Performance Analyst will demonstrate total commitment, versatility and flexibility whilst undertaking all tasks and delegated work as instructed by the Senior Management team within the Performance and Improvement team.

The ideal candidate will have advance proficiency in Microsoft Excel, PowerQuery, PowerPivot, MS SQL Server and other business intelligence tools such as Power BI, Tableau or Qlikview. You will be invited to take an Excel test at the interview stage of the recruitment process. The aim of the test is to assess the skillsets of the candidates.

About us

Essentia is part of Guy's and St Thomas' and is responsible for non-clinical healthcare services. Essentia designs, builds and maintains healthcare infrastructure, which is vital to the smooth running of healthcare services. This encompasses everything from construction projects and healthcare planning, to waste management, housekeeping, transport and security. Essentia employs around 1,800 people. It combines exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create the best possible patient experience.

What We Offer

We offer a vital and challenging role in an exciting, fast moving, flexible working environment. We have a strong commitment to your personal and professional development and you will have access to the Education Programme through the Essentia Academy.

In addition to this we offer excellent benefits including:
  • The NHS Pension scheme
  • Long Term Service Awards
  • Ride to work scheme
  • Free stop smoking service
  • Interest free season ticket loan
  • Employee Assistant Programme
  • Subsidised on-site nurseries and childcare vouchers
  • A comprehensive staff Health and Wellbeing Programme

Our Trust values are Put patients first, Take pride in what we do,Respect others, Strive to be the best,Act with Integrity.

If you would like to join the team, please apply online.

Job description

Job responsibilities

  • Assist in the reporting of service delivery in accordance with the General and Service Parameters as defined in the contract (Clients) and internal KPI's.
  • To produce regular reports for the Performance Team to present to the wider team/ Trust Operations Board to demonstrate that services being provided meet KPI's.
  • To develop reports and analysis that highlight variations in past performance and predict future performance, trends and anomalies.
  • To support the Performance Manager and Performance and Reporting Manager in the delivery of performance action plans.
  • The running and scheduling of reports from systems in place including but not limited to Planet FM, Carps, Cleric, Avaya, Qlikview, Wired and CIVICA.
  • Ensure the teams working practices adhere to the relevant quality assurances indicators in line with current accreditation requirements.
  • Manage the performance monitoring schedule and submission compliance ensuring escalation and/or resolution of any non-compliance issues.
  • Effectively manage and communicate sensitive information and resolve complex data issues.
  • Provide advice, guidance and support regarding the collection, use and interpretation of information.

Person Specification



  • Educated to Degree Level in a Health Information or mathematical/ statistical subject or equivalent experience of information handling/ analysis


  • Prince 2 Foundation in Project Management
  • ILM Leadership and Management Qualification
  • Business Analysis Foundation



  • Experience of managing a busy office as a senior administrator with a significant level of responsibility
  • Substantial experience of operating a computerised database system.
  • Experience of customer facing services
  • Substantial experience of generating manipulating and interrogating data running reports on key deliverables


  • Knowledge of FM ideally with experience in an NHS environment
  • Experience of SQL reporting executing SQL queries
  • CAFM Experience



  • Excellent planning and organisational skills with the ability to respond effectively to multiple priorities
  • Excellent Microsoft Excel skills with ability to gather, manipulate and report on complex, technical and sensitive data in a logical and structured way
  • Excellent numerical and critical reasoning skills


  • Experience of using Business Intelligence tools such as MS Power BI, Tableau or Qlikview
  • Experience of working with Clinicians in a multi-disciplinary/multi- agency/partnership environment

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust


Great Dover Street



Any attachments will be accessible after you click to apply.


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