This job has expired

Dynamic Support Navigator - Keyworking Programme

Berkshire Healthcare NHS Foundation Trust
£45,753 to £52,067 Per annum (Incl of HCAS)
Closing date
26 Sep 2023

View more

Other Health Profession
Band 7
Full Time
Would you describe yourself as dynamic, innovative and professional? Are you looking for a new challenge supporting Children, Young people and adults aged 18-25? Would you be interested in being a part of an exciting new National initiative?

We are excited to reveal that we are looking for Dynamic Support Navigators (band 7) to join our Keyworking Programme at our new base in Erlegh House, Reading.

The aim of the Keyworking Programme is to trial a new way of working to support children and young people with a learning disability and/or autism, who are at risk of admission to a mental health hospital.

As well as supporting children and young people you will also work with their families to make sure they are fully involved in their plans and they have the support they need at the right time, in a co-ordinated way.

These are not clinical roles as such but strive to actively assess, navigate and co-ordinate the teams around the service user to bring about therapeutic intervention that is strengths-focused, evidence-based and tailored to meet the needs of the child/young person and their family/carer

The working hours for these roles are Monday to Friday 9am to 5pm and we are open to both full and part time applicants.

Main duties of the job

  • Identify and engage children, young people and adults aged 18-25 who are at the highest risk of admission to a mental health hospital. This also includes young people who may have recently been discharged from a Tier 4 setting and are working to prevent a revolving door of readmission.
  • Work with CYP/adults aged 18-25 and their families, who are at the highest risk of admission to a mental health hospital to develop a personalised care programme plan that encompasses all aspects of their care. This will involve developing a flexible plan of work around the CYP/adults aged 18-25 and their family's needs and identified outcomes.
  • Communicate clearly with the children, young people, adults aged 18-25 and their family to help them understand and navigate the system. For example: advising how to access legal and medical information.
  • Represent and champion the child/young person/adults aged 18-25 and their family in discussions around provision of care as required, communicating compassionately and confidently with them and the range of professionals involved in their care.
  • Troubleshoot on behalf of the child/young person/adults aged 18-25 and their family where required to ensure the necessary support is put in place to enable them to remain within, or be discharged into, the community.
  • Promote joined-up, consistent care that meets their needs and rights. This may involve constructively challenging the 'status quo', bureaucratic decision making and decision making in silos.

About us

Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:
  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:
  • Flexible working options to support work-life balance.
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave.
  • Free parking across Trust sites

Job description

Job responsibilities

The3 must haves for you to be considered for this role:
  • Registration with a recognised approved body AND relevant qualification
  • Previous experience working with Autism and/or Learning Disabilities
  • Strong leadership skills

If you recognise yourself in these requirements, we recommend you apply today!

We are happy to answer any questions that you may have. Please contact Emma Mapes on: 07815485222 or email: should you wish to discuss this opportunity further.

Person Specification



  • Registration with a recognised approved body
  • Degree level qualification or equivalent experience and training e.g Qualified Psychotherapist registered with professional body i.e. ACP approved Child Psychotherapist OR Clinical Psychology (or equivalent for those who trained before 1996) as accredited by the BPS OR Registered Mental Health / General Nurse (NMC) OR Occupational Therapy degree level qualification and registered with HPCP OR Registered Social Worker with relevant social work qualification

Continuous Professional Development


  • Evidence of continued professional development

Previous Experience


  • Experience of working in the field of Autism and/or Learning Disabilities
  • Significant experience of successfully operating in a politically sensitive environment
  • Ability to being responsible for strongly influencing and changing process to improve service delivery for CYP and their families
  • Demonstrated experience of co-ordinating plans that support CYP in the most complex and challenging environments both in-patient or community based
  • Experience of managing disclosure, high level safety risks and local safeguarding processes


  • Experience of monitoring budgets
  • Understanding of the services that can be accessed to support the outcomes for CYP

Knowledge, Skills & Abilities


  • Able to engage, lead and motivate others both within and outside the organisation
  • Strong leaderships skills and experience managing groups of professionals or CYP and their families to influence and support decision making.
  • Skills for communication on complex matters and contentious situations, requiring persuasion and influence to overcome barriers to understanding.
  • Able to work in a range of challenging environments including confrontational situations, offering empathy and care whilst maintaining appropriate boundaries and control
  • Ability to communicate effectively with service users and key partners ie: commissioners, service managers in order to successfully manage challenging situations, unpredictable patient demands and overcome existing barriers.
  • An understanding of the Mental Health Act 1983.
  • Ability to prioritise and manage conflicting demands


  • Experience of setting up and implementing internal processes and procedures.
  • Knowledge of financial systems/managing resources e.g. staff costs, monitoring budgets, processing invoices and procurement

Additional Requirements


  • Used to working in a busy environment
  • Adaptability, flexibility, and ability to cope with uncertainty and change.
  • Willing to engage with and learn from peers, other professionals,and colleagues in the desire to provide or support the most appropriate interventions.
  • Professional calm and efficient manner
  • Effective organiser, influencer, and networker
  • Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
  • An understanding of data protection, confidentially, Freedom of Information protocols and procedures.
  • Working knowledge of Microsoft Office with advanced keyboard skills

Employer details

Employer name

Berkshire Healthcare Foundation Trust


Keyworking Programme

University of Reading - Earley Gate



Any attachments will be accessible after you click to apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert