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Primary Care Services Manager

Hywel Dda University Health Board
£44,398 to £50,807 per annum
Closing date
4 Oct 2023

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Other Health Profession
Band 7
Contract Type
Full Time
This is an exciting opportunity to join the Primary Care Team within Hywel Dda University Health Board. We are looking for a competent and dynamic individual who has a passion for service change and delivery. You will be working within a peer group of Primary Care Service Managers who are each linked to an individual Locality within the Health Board.

As a senior member of the team, you will lead operationally on the development of General Medical Services as well as working with the other Primary Care contractors in North Ceredigion and provide a liaison role at County level.

Main duties of the job

The post holder will be responsible for the day-to-day contract management and performance management of the General Medical Services (GMS) contract and practice development for practices within their designated area this is inclusive of Health Board Managed Practices.

Working as part of the wider Primary Care team you will be key to the implementation of new ways of working such as the development of federated practices, indicative Locality budgets and innovative service redesign, as well as providing support and guidance to Primary Care Clusters, ensuring that robust governance arrangements are in place in line with local and national agreements.

The ability to speak Welsh is desirable for this post English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire Tregaron, Aberaeron and Cardigan in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres

Numerous locations providing mental health and learning disabilities services

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 12/10/2023.

Person Specification

Qualifications and Knowledge


  • Educated to Masters degree level, or equivalent level of knowledge gained through experience
  • Continuous Professional Development


  • ECDL



  • Previous NHS Management experience
  • Experience of working with primary care general medical practices
  • Experience of managing contracts and monitoring performance
  • Experience of budget setting and monitoring financial position
  • Experience of developing and implementing strategic plans
  • Experience of managing staff and team working
  • Experience of providing and receiving highly complex, sensitive and contentious information
  • Experience of working in partnership with other organisations


  • Experience of GMS contract management
  • Experience of negotiating and developing Enhanced Services specifications

Language Skills


  • Welsh Speaker - Level 1

Employer details

Employer name

Hywel Dda University Health Board


Hafan Derwen, St David's Park

Jobs Well Road


SA31 3HB

Any attachments will be accessible after you click to apply.


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