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Serious Incident Investigator

Swansea Bay University Health Board
£35,922 to £43,257 per annum
Closing date
22 Sep 2023

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Other Health Profession
Band 6
Contract Type
Full Time
The primary purpose of the Serious Incident Investigator post is to ensure that the Service Group is fully meeting all its public, statutory and Welsh Government responsibilities in relation to serious incidents. To achieve this the post holder will:
  • lead and be responsible for undertaking robust proportional investigations including root cause analysis investigations in a timely manner as allocated by the Quality & Safety Manager for all Serious Incidents .
  • Comply fully with the Welsh Government Serious Incident/Never Event Reporting requirements - at all stages - ensuring Welsh Government timescales are adhered to.
  • Ensure through effective and timely incident reviews with reports detailing the identified learning are presented to the Service Group, Serious Incident group .

Main duties of the job

The successful applicant will be involved in working as part of a small team to identify learning for the service following serious incidents. This will include liaising with patients and their families. Working closely with clinicians to identify learning and leading reflective events to support teams to develop learning themes.

The ability to speak Welsh is desirable for this post English and/or Welsh speakers are equally welcome to apply.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

We are an inclusive employer and welcome applications from everyone whatever their sex religion or belief race age sexual orientation gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Job description

Job responsibilities

The successful candidate will promote an organisational patient safety culture that focuses on high quality care standards, preventing avoidable harm by using evidence best practice. The Mental Health and Learning Disability service group review the deaths of all patients known to the service to ensure that we understand and learn from each case. The serious incident investigators lead on each review using a Root Cause Analysis structured approach to identify learning from each case. Serious incident investigators will therefore need to:
    • understand how patients are harmed.
    • analyse and disseminate patient safety data and other clinical indicators to deliver quality and safety improvements.
    • identify learning by scrutinising practice against policies and procedures.
    • support clinical teams in the prevention of harm.
    • develop the capability of our staff in safety and improvement methodology.
    • work with the Service groups Management Team, interdisciplinary teams, patients, commissioners, stakeholders and voluntary bodies in making safety our number one priority.
    • develop systems and processes which embed evidence based best practice

The successful candidate will work as part of a team which will provide the service group with assurance that all serious incidents have received appropriate scrutiny and that learning has been identified and actioned.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification



  • Educated to degree level of equivalent experience



  • Knowledge of investigation techniques including Root Cause Analysis
  • Understanding of information Governance and Confidentiality



  • Experience of working within a patient safety/ clinical governance framework.
  • Experience of undertaking investigations


  • Experience of working within Welsh Government Serious Incident procedures



  • Able to present to a meeting confidently
  • Ability to produce analytical reports relating to patient safety focusing on improvements/ change requirements
  • Ability to facilitate meetings to support staff teams to reflect

personal Attributes


  • Patient focused
  • Able to pay attention to detail where necessary

Employer details

Employer name

Swansea Bay University Health Board


Cefn Coed hospital



Any attachments will be accessible after you click to apply.


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