Job summary

An opportunity has arisen for a Technical Analyst to join the ICT Services team at Cheshire and Wirral Partnership NHS Foundation Trust as part of a project delivery team.

The successful candidate must have at least two years ICT experience in a technical role preferably within the NHS and possess excellent interpersonal skills.

Main duties of the job

The successful candidates will be expected to:

o Be able to demonstrate that they are capable of building strong working relations with a wide variety of users at different levels of the organisation.

o Have a flexible approach and be able to work under pressure to achieve strict timescales on work.

o Have the ability to work independently and as part of a project team.

o Be able to demonstrate an in depth technical knowledge of Windows 10, O365, multiple end user devices and mobile technologies together with a broad understanding of Software applications.

o A mixture of home and office based working with a potential for travel across the Trust to undertake the duties required.

o Resolving and managing tickets related to O365

o Support technical work streams such as new technology pilots, implementations and hardware deployments

o Contribute to technical & project documentation

o Undertake other project related tasks as required to support project delivery

About us

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a 'Bronze' award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

We welcome applications from people who have direct experience of accessing our services.

Job description

Job responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment ,which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

We offer a guaranteed interview scheme for our Armed Forces community. Please answer YES to the question in the application form.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of �13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

CWP encourages and supports all staff to become vaccinated against COVID-19.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Person Specification

Qualifications

Essential

• A Level Qualifications or equivalent qualifications

Desirable

• Additional qualification in technology discipline (i.e. MCSE / MCP)
• Evidence of continued professional development

Knowledge and Expertise

Essential

• Excellent knowledge of PC's, Laptops, Printers, Scanners and PDA's
• Experience of Active Directory
• Excellent knowledge of Windows Desktop and Office Applications
• Excellent technical acumen

Desirable

• Experience NHS or Public Sector
• Understanding of Blackberry Technology

Experience

Essential

• Experience in a Technical Support role

Any attachments will be accessible after you click to apply.

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