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Personal Assistant & Business Support Officer

Cardiff & Vale University Health Board
£27,461 to £33,428 a year per annum pro rata
Closing date
29 May 2023

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Other Health Profession
Band 5
Contract Type
Part Time
Job summary

The Personal Assistant & Business Support Officer will provide highly efficient, professional and confidential assistance and support to the All Wales Inherited Metabolic Diseases Clinical Lead. This will include undertaking a range of administrative duties, for example word processing, filing, electronic diary management etc, and will include developing, maintaining and managing office and information systems. The post holder will play a key role in preparing formal meeting agendas; taking, transcribing and distributing formal minutes and they will be responsible for undertaking meeting follow-up actions as necessary. The post holder will provide support to high level formal meetings with a wide range of stakeholders, including internal and external organisations.

The post holder will support the All Wales Inherited Metabolic Diseases Clinical Lead by taking responsibility for the development, delivery, monitoring and evaluation of a variety of projects, and by taking responsibility for high level business support functions vital to maintain and develop the Metabolic Medicine services.

Main duties of the job

The All Wales Inherited Metabolic Diseases Network is looking to recruit an experienced and motivated individual to provide PA and business management support to the Clinical Lead. The successful candidate would benefit from previous experience of working in a similar role and they will need to demonstrate excellent communication skills in order to facilitate effective working relationships across organisational boundaries. The post holder will be supported to thrive in a busy, varied and professional working environment.

Based at the University Hospital of Wales in Cardiff and reporting to the Clinical Lead and Assistant Network Manager, the post holder will need to be highly motivated, have a flexible approach to work and possess good organisational skills, plus be able to demonstrate excellent word processing ability and IT proficiency. The post holder will need to meet tight deadlines, manage confidential information and be expected to maintain very high standards in relation to administrative and business processes.

A full breakdown of main duties can be found in the Job Description and Person Specification for this role.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is\Caring for People, Keeping People Well,and ourvision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification



  • Degree level qualification or demonstrable equivalent level of experience.
  • Word processing/typing qualification or equivalent level of experience.


  • PRINCE2 or similar Project Management Qualification.
  • ECDL qualification.



  • Extensive experience in the use of Microsoft Office software packages.
  • Experience of working within the NHS.
  • Experience of maintaining and developing databases.
  • Experience of delivering training and producing training related documents.
  • Experience of analysing and presenting information.
  • Experience of supervising administrative and clerical staff groups.


  • Project management training or experience.
  • Experience of successful implementation of a new system/new way of working.
  • Experience of liaising with specialised commissioners (WHSSC)



  • Excellent oral and written communication skills, ability to communicate complex information to different staff.
  • Excellent interpersonal skills, including ability to persuade, negotiate, influence and motivate.
  • Proven analytical, report writing and problem-solving skills.
  • Excellent organisational and project management skills.
  • Utilise excellent typing and word processing skills to draft formal reports and presentations.

Special Knowledge


  • Knowledge of IT systems and data packages.
  • Knowledge of a wide variety of computer systems and data flows.
  • Able to propose changes to working practices or procedures.


  • Familiar with the principles of GDPR.

Personal Qualities


  • Ability to work autonomously without supervision on own initiative.
  • Possess excellent influencing skills.
  • Ability to prioritise, organise and manage own workload.
  • Proactive and forward thinking.
  • Ability to work under pressure.



  • Able to thrive under pressure and ability to meet multiple deadlines.
  • Ability to represent the UHB in a professional manner.


  • Ability to speak Welsh.
  • Avility to travel between sites in a timely manner.

Any attachments will be accessible after you click to apply.


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