Assistant General Manager

Great Western Hospitals NHS Foundation Trust
£50,952 to £57,349 a year per annum
Closing date
4 Jun 2023

View more

Other Health Profession
Band 8A
Full Time
**Previous applicants need not apply

An exciting secondment opportunity has arisen for a talented, ambitious, and dynamic individual to join the Surgery, Women and Children's Division operational management team as an Assistant General Manager (8a) for 12 months. This role will be responsible for Women and Children's Services.

We are looking for an experienced leader with a background in NHS operational management with the ability to hit the ground running and experience of delivering challenging objectives in a health care environment.

As a highly motivated manager you will need to display strong leadership qualities and have a proven track record of delivering in a high-pressured environment. You will have great interpersonal, time management and organisational skills, and a positive can do attitude.

Main duties of the job

The post holder will be responsible for the overall operational management and leadership of one of the Division's business units. The post holder will work in collaboration with the Clinical Leads and Matrons to ensure effective workforce planning, performance of teams and on-going business development.

About us

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.

Service We will put our patients firstTeamwork We will work togetherAmbition We will aspire to provide the best serviceRespect We will act with integrity

Job description

Job responsibilities

To lead and develop the designated specialties within the Division with responsibility for operationally managing the service.

To ensure the achievement of National, Regional, Trust and Divisional performance indicators to deliver a high quality, effective service, where patient experience and patient safety is central. This includes working with other support services to ensure Theatre and Outpatient utilisation meets the upper quartile national standard.

Responsible for ensuring the services are delivering against key standards and objectives, and are fit for purpose (e.g. Model Hospital and GIRFT) In particular financial expenditure targets, costs control, CIPS, CQUIN, and activity targets for the Services.

Ensuring waiting lists are triaged and clinical prioritisation of patients is captured to allow for patients to be treated within the timeframes stipulated within the national guidance.

Lead on the management and continuous monitoring of demand and capacity for services, ensuring any gaps are closed through improvements in efficiencies or investment when required.

Development of effective working relationships with Matrons and Clinical Leads to provide a cohesive leadership team to the services.

To lead the development of a shared vision and values for the services and promote a culture where all staff understand, are involved in and working towards the achievement of Trust and Divisional objectives.

To co-ordinate the delivery of agreed plans across the designated services, monitoring outputs and reporting to the relevant departments (e.g. Finance, Human resources).

To provide strategic vision and leadership and liaise with the departmental managers, senior midwifery and nursing staff, AHPs and consultant medical staff to coordinate strategic development.

To formulate an overall speciality business strategy in line with the Trusts strategic direction, preparing and presenting material in support of decisions to the Trust Board of Directors. Working in collaboration with the management team in the creation, implementation and evaluation of the business plan.

To advise the Divisional Director, Deputy Divisional Director and Associate Medical Director on national issues and healthcare strategies relating to the designated speciality and seek support for service development plans which impact on patient care within the Trust and the wider community.

Responsible for the formulation and implementation of and compliance with the designated specialities services wide operational policies and procedures, taking a lead role in the implementation of new legislation across the Services.

To contribute to the development and implementation of an effective approach to Clinical Governance, establishing processes for assessing and monitoring the quality of the service in a multi disciplinary and multi-professional environment. Working collaboratively with the Divisional Clinical Leads and Head of Midwifery/Nursing, Quality and Patient Experience to ensure that effective systems are in place.

Responsible for the timely and effective management of complaints and incidents ensuring the production of and compliance with robust action plans which are monitored and delivered.

Responsible for ensuring that all risks relating to the service are identified, assessed and managed within the Trusts risk management framework.

Responsible for the overall budget setting process within each service, monitoring outcomes and advising when adjustments become necessary.

Responsible for authorising expenditure against the non-medical budget.

To lead the selection and procurement of relevant information equipment and systems. Ensuring that materials are purchased in accordance with the Trust Standing Financial Instructions. Authorises expenditure accordingly.

Ensure the services assets, e.g. buildings, land and equipment are utilised effectively and are suitably maintained.

Plans and delivers the services capital equipment programme, assessing risk/benefit and establishing priorities for equipment replacement in consultation with Division Leads and Consultant medical staff.

To negotiate and monitor core service level agreements in conjunction with the Finance department, forecasting future trends and performing capacity planning.

To develop and maintain effective working relationships with local Trusts, Private Hospitals, Commissioners, Primary Care and other health clinics, providing a focal point within the Division for the marketing of its services.

To develop and coordinate workforce development plans for the services, ensuring that both the professional and non-professional workforce requirements are planned according to the needs of the service and business plans.

To develop a culture within the Division that engages staff and allows others the opportunity to lead.

To correlate and analyse information from individual services relating to demand and capacity planning, monitoring outcomes and evaluating the impact within a resource management framework.

To analyse records relating to workload, performance indicators, income and expenditure, staff appraisal and development, sickness and annual leave, as appropriate. Ensuring that Trust targets are met and that data complies with statutory requirements relating to the Division.

To lead and participate in other projects as requested by the Divisional Director or Deputy take part in the Divisional Silver rota and the Trust on call manager rota.

Person Specification



  • Masters level qualification or equivalent demonstrable experience
  • Evidence of management development
  • Evidence of on-going continuous professional development


  • Formal project management qualification
  • Formal general management qualification
  • Evidence of training in change management
  • Evidence of Health & Safety training



  • Track record of leading and achieving significant changes or service improvements
  • Experience of working across departmental and organisational boundaries to deliver specific standards and projects
  • Evidence of organisational awareness
  • Experience of line managing staff


  • Experience of financial management and procurement
  • Experience of service improvement tools and techniques
  • Experience of managing clinical services in a healthcare setting
  • Evidence of working with and influencing multidisciplinary teams



  • Good analytical reasoning (verbal and numerical) and sound financial management skills
  • Strong communication skills including negotiation and influencing skills
  • Able to prioritise own workload, delegate appropriately and manage time effectively
  • Excellent presentation and report writing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust


Great Western Hospital

Marlborough Road



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