Admin Team Lead

East London NHS Foundation Trust
£28,407 to £34,581 a year per annum incl HCA
Closing date
1 Jun 2023

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Other Health Profession
Band 5
Full Time
Job summary

Admin Team Lead

The successful candidate will be joining an Admin Department spanning three sites within the Forensic Service and be responsible for the management of staff, ensuring an efficient and effective administrative provision to ensure service delivery. The candidate will also need to demonstrate good communication skills, whilst working with a variety of internal and external stakeholders.

The candidate will work closely with the Senior Admin Team and demonstrate experience of managing a team and leading on creative ways of working and devising new systems.

The candidate will be expected to work across sites as required.

IMPORTANT. In order to be shortlisted, your supporting statement MUST begin with a section entitled Three reasons to shortlist me and in no less than 300 words give those reasons. They can include systems you've created, examples of problem solving, leadership experience.

The interviews will take place via a videoconferencing facility and shortlisted candidates will be expected to conduct a 5-minute presentation on Leading a team through change using MS PowerPoint.

For further information please contact

Afzal Ali, Admin Manager:

Main duties of the job

Responsible for the management of processes ensuring an efficient and effective administrative/secretarial/reception provision to the Service area to ensure service delivery in partnership with local management teams.

Management and monitoring of service area performance objectives and targets via the formulation and implementation of effective in-house systems to ensure accurate capturing of data/record keeping and to revise as and when the need arises ensuring the use of data quality reports.

To be responsible for the line management of staff.

To work alongside and to cover, when appropriate, other administration staff across several locations in some instances.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job description

Job responsibilities

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Person Specification

Education Qualification Training


  • Good standard of general education
  • English GCSE Grade C or above
  • Arithmetic GCSE Grade C or above
  • Evidence of Continual Professional Development

Experience Knowledge Skills


  • Appropriate level of NHS experience
  • Relevant administrative experience
  • Proven supervisory skills
  • Excellent communication & interpersonal skills within
  • multidisciplinary team
  • Ability to work to deadlines with proven time management skills
  • Microsoft Office package user
  • Experience of relevant NHS Databases systems
  • Evidence of customer care skills


  • Healthroster experience
  • Experience of working in a mental health setting

Personal Characteristics


  • Self motivated
  • Ability to use initiative
  • Ability to work autonomously and make decisions
  • Ability to stay calm and focused

Any attachments will be accessible after you click to apply.


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