Senior Contracts Manager

Lewisham and Greenwich NHS Trust
£58,972 to £68,525 a year per annum plus HCAS
Closing date
7 Jun 2023

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Other Health Profession
Band 8B
Contract Type
Full Time
Job Overview

We are looking for a dynamic professional able to handle the diverse requirements of the role to work within our contracts function. The role will oversee the management and governance of contracts across the Trust. The role will require someone with extensive experience in contract management and negotiation across either NHS or commercial sector.

The postholder will be required to engage with all divisions across the Trust providing expert advice and lead on the execution and management of agreements. You will be a strategic thinker delivering the best outcomes for the Trust.

This post plays a key role in the leadership on Lewisham and Greenwich NHST Trusts overall contracts management, both commercial and public sector. In summary, the role will contribute the following to the team:
  • Contract managementso that the delivery of these contracts are in accordance with the executed agreements
  • Working in partnershipwith our procurement partners ensuring delivery of a fully functioning Procurement service including updating and maintaining a trust wide contracts register
  • Supplier relationship managementso that relationships are managed effectively
  • Risk managementso that the Trust's risks are managed effectively
  • Commercial Governancethat enables processes, procedures and systems adhere to Public Procurement Regulations and the Trust's Standing Orders (SOs) and Standing Financial Instructions (SFIs)

Main duties of the job

Provide a high quality effective and responsive contracting and income management service to the Trust that meets the Trust's clinical and financial objectives, whilst seeking opportunities to improve value for money.

Develop, negotiate and agree contracts on behalf of the Trust's services, and to proactively monitor and manage contract performance against Trust standards and requirements, to ensure clinical, financial and service objectives are being met and exceeded, and identified risks being mitigated to manageable levels.

Work across the wider clinical divisional teams to identify contractual and financial opportunities and to be a source of expert contracting and income knowledge in relation to all of the Trust's contract activity.

Proactively advise all Trust colleagues and stakeholders on contracting processes and best practice to promote a professional governance approach.

About us

About the LGT Finance team

The Contracts team are part of the wider Finance Team within Lewisham and Greenwich NHS Trust. We are an award winning department that prides itself on its commitment to open, flexible and supportive approach to our team members.

We provide a flexible approach to working, with a hybrid working on site and at home with an opportunity to work flexibly to ensure all members of the team have a work/life balance that meets all of our needs.

We currently have Future Focused Finance Level 2 Accreditation and are currently working towards attaining Level 3 Accreditation, every colleague in the team is given the opportunity to contribute to our continued improvement as a function and we look forward to discussing your ideas for improvement

Our staff survey results over the last two years have been outstanding and have consistently achieved above average feedback at both a trust, regional and national level.

Job description

Job responsibilities

Ensure value for money is obtained from all relevant expenditure and that a strategic approach to supplier management maximises this benefit.

Propose and implement a robust contract management process for the management and risk reporting of all Trust contracts on the Prochain database.

To ensure that Commissioner priorities, issues and concerns (as agreed within the contract and outlined in year by their Contract Management Team) are understood and responded to by the Trust

The post is responsible for providing professional expertise in relation to all contract management and commissioning.

The post holder will define current processes, facilitate discussions and advise colleagues as to how best practice might be adopted in relation to contract management, the definition of future processes, document those processes as they are agreed and oversee their delivery i.e. Service specifications, contract variations etc.

The post holder will work alongside all Trust colleagues including Procurement to ensure all aspects of contract management are undertaken and will act as the point of coordination for contractual issues.

The post holder will negotiate contractual changes in line with new commissioning models being developed by Commissioners and will be expected to lead key meetings where it is appropriate to do so.

To ensure that the Trusts strategy (as outlined in the 2020 Vision, Annual Business Plan and Foundation Trust application) is taken into consideration and reflected where appropriate within contracts negotiated, and that proposed new developments within the Trust are communicated and marketed to relevant stakeholders.

Identify where conflicts exist between Trust priorities and those of opposing parties. Agree and implement actions required to align conflicting priorities.

To lead on the day to day management of the main patient care contracts for Acute, NHSE Specialised Services, Local Authority and other services, providing contractual, analytical and organisational support.

To oversee the reconciliation and billing for contracted and non-contracted patient care

To be the lead contact for contractual issues and lead on the management of these specific contracts as agreed across the Team

To operate across multiple areas, leading and ensuring all business cases and/or service developments are appropriately constructed through the provision of high quality business advice whilst applying a process of rigour and challenge.

Oversee monthly contractual challenges process, ensuring that the Trusts exposure to income loss through challenges is minimised. Oversee the monitoring of the Trusts KPIs around challenges

To interface with allocated Divisions and be their point of contact for all contracting matters

To deputise for the Associate Director of Finance and Head of Contracts as required

The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the Department and the Organisation.

This job description and person specification are only an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager or senior Trust colleagues.

The role is at the heart of the Trusts financial viability, and has the responsibility of supporting the Associate Director of finance and Head of Contracts on the contract negotiation and monitoring processes.

Person Specification

Qualifications and Training


  • Masters' degree level qualification, or relevant senior commissioning experience in a healthcare commissioning environment or commercial environment for a minimum of 5years
  • Evidence of continued professional development with a particular emphasis on healthcare commissioning
  • CCAB qualified or relevant financial experience


  • Information related qualification
  • Project management Qualification



  • At least 5 years management experience within NHS or equivalent
  • Expertise in service improvement tools and techniques and change management
  • Experience of working across agencies, with a wide range of stakeholders from multi-disciplinary teams
  • Experience in managing contentious situations and influencing diverse stakeholders to achieve consensus
  • Contracting, commissioning, SLA negotiation and management experience at a senior level
  • Working with secondary and primary care clinicians
  • Knowledge and understanding of the complexities of acute / and specialised services
  • Knowledge and understanding of current NHS and Local Authority commissioning and finance issues
  • Project management Experience at a senior level with evidence of leading and managing projects.

Knowledge & Skills


  • In depth knowledge of the NHS commissioning regime, including PBR
  • Ability to design information systems to meet the specifications of others
  • Excellent interpersonal skills with the ability to influence and negotiate with a wide range of people internally and externally
  • Ability to manage own workload and the workload of the team and make informed decisions and judgements on the basis of experience.
  • Composed and resilient, and able to work under pressure, specifically working to tight and often changing deadlines
  • Facilitation and coaching skills
  • Strong Analytical skills, able to analyse data and present information appropriately
  • Excellent interpersonal skills, being able to effect change through influencing others.


  • Advanced SQL query and report writing
  • Familiar with reporting tools e.g. TM1, Business Objects
  • Ability to formulate long term, strategic plans which impact on the whole organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Lewisham and Greenwich NHS Trust


Catford Offices - 3rd Floor Old Town Hall




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