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Employee Relations Advisor

Central & North West London NHS Foundation Trust
£40,448 to £47,965 a year pa inc
Closing date
1 Jun 2023

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Other Health Profession
Band 6
Contract Type
Full Time
Job summary

The ER advisor will offer specialist and generalist support and advice on the full range of ER issues including NHS terms and conditions of employment; management of change and TUPE; retirement, maternity/parental leave; disciplinary; grievances; job evaluation etc. through the various stages of the employee's life cycle informal/formal stages.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

The Employee Relations Advisor will support the HR Team in providing a customer-focused, high quality, responsive and comprehensive Human Resources advisory service for the Division, advising on terms and conditions, HR policies and all matters relating to the employment of staff. The post-holder will largely work independently with guidance/ support available from the HR Business Partner.

About us

CNWL's vision and values underpin everything we do in the HR department.

Our vision

Wellbeing for life: We work in partnership with all who use our services to improve health and wellbeing. Together we look at ways of improving an individual's quality of life, through high quality healthcare and personal support.

Our values

Compassion: Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.

Respect: We will respect and value the diversity of our patients, service users and staff, to create a respectful and inclusive environment, which recognises the uniqueness of each individual.

Empowerment: We will involve, inform and empower our patients, service users, carers and their families to take an active role in the management of their illness and adopt recovery principles.We will ensure our staff receive appropriate direction and support, to enable them to develop and grow.

Partnership: We will work closely with our many partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.

All our staff are expected to understand and deliver their daily activities according to these underpinning Core Values and principles.

Job description

Job responsibilities

The ER Advisor will be part of the Divisional HR team and will be responsible for providing a high quality, comprehensive, customer focused and service to managers and staff within the Trust.

The postholder will:
  • work with the HRBPs, Divisional Head of HR and the broader HR team in supporting the implementation of the Trusts Workforce Strategy working with the wider HR team to address development issues for the workforce.
  • act as the employee relations lead to co-ordinate, manage and ensure delivery on specific agreed areas of work.
  • The ER advisor will provide a full range of comprehensive and professional HR services within a nominated directorate and/or service across the division. They will build and maintain credible and productive relationships by working in partnership with divisional, service and department leads, employees, HR business partners, staff side representatives and HR colleagues.

The ER advisor will offer specialist and generalist support and advice on the full range of ER issues including NHS terms and conditions of employment; management of change and TUPE; retirement, maternity/parental leave; disciplinary; grievances; job evaluation etc. through the various stages of the employees life cycle informal/formal stages.

The ER advisor will develop and/or support the development of streamlined, standardized user-friendly HR policies, processes, standard templates and toolkits in line with business needs.

Compile reports for the HRBP and Service Management Teams on HR activity, highlight and address any areas of concern in addition compile service specific reports and attend agreed service management meetings.

Coach and up skill managers to proactively manage staff within Trust policy.

Provide data to the HRBP and Service/Clinical Managers on the management of formal processes to ensure they are being undertaken within the agreed timescales as set out in Trust policy.

Be responsible for supporting managers on the formulation of solutions to any HR issues within scope.

Support the training and development of managers in the development of their people management skills, knowledge of Trust policies & procedures and best HR practice.

Support the organisational change agenda working collaboratively with key decision makers, senior managers and Directors to inform and influence organisational development.

Person Specification

Qualifications and Training


  • CIPD qualified
  • Educated to degree level or equivalent
  • Evidence of continuing personal and professional development


  • Postgraduate qualification on Human Resources



  • Substantial HR experience, including relevant NHS or other healthcare environment
  • Experience of managing employee relations issues in a unionised environment
  • Experience of dealing with senior managers and staff
  • Experience of working in a customer focused service
  • Experience of advising and supporting change management
  • Experience of using Microsoft Office Software
  • Experience of participating in and advising on performance management investigations and hearings
  • Experience of undertaking Job Evaluation in the NHS
  • Experience of providing advice on employee relations and recruitment issues


  • Experience of maintaining an HR/Payroll system
  • NHS Experience
  • Experience of working in HR
  • Experience of Workforce development action plans



  • Knowledge of NHS terms & conditions, particularly Agenda for Change
  • Good and up-to-date knowledge of employment legislation and best HR practice
  • Computer literate with standard keyboard skills


  • Knowledge of ESR
  • Job Design/Evaluation

Personal Qualities


  • Excellent written and verbal communication skills
  • Ability/willingness to learn new skills
  • Negotiation skills
  • Understanding, Knowledge and commitment of Trust values
  • Understanding and knowledge of equal opportunities

Skills and Abilities


  • Ability to work on own initiative and accept responsibility
  • Ability to communicate effectively, both written and verbal demonstrating tact/sensitivity and understanding
  • Able to deal with complex and sensitive situations and information
  • Able to effectively communicate with and influence all levels of the multi-disciplinary team and build effective working relationships with managers and staff
  • Effective interpersonal skills
  • Effective Negotiating and Problem-solving skills
  • Ability to work flexibly and make a positive contribution to team working
  • Excellent organisational, time and administration skills - prioritising, meeting deadlines and setting standards

Any attachments will be accessible after you click to apply.


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