To provide clerical and administrative support to the surgical management and surgical cluster teams

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

• To follow Trust procedures for the requesting of patient casenotes in time to ensure adequate preparation and ensuring that the Patient Document Tracing (PDT) system is kept up to date with the movement of patient casenotes both into and out of the department.
• To assist teams with sending out letters. Letters will be sent to patients, GP's, and other health professionals.
• To assist in organising mandatory training and appraisals for the service
• To support the creation, collate photo boards for new staff joining the department with rotation of junior doctors.
• To assist in ensuring contact details are up to date for our departments
• To support in ensuring that organisational charts are kept up to date.
• To support in keeping track of stationary stock and assist in re-ordering
• Carry out administration tasks as appropriate, this includes printing, photocopying, scanning, filing, collating information.
• To assist with adhoc urgent administration requests

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Job description

Job responsibilities

• The post holder would be trained on the job through a combination of instruction, practice and by attending Patient casenote, Information Governance and iPM training, bluespier and other required systems.
• To ensure that a clear understanding is obtained surrounding data quality and data protection and be able to work to this guidance.
• To have a knowledge and understanding of the APNs (Administrative Procedure Notes) regarding the preparation and management of patient casenotes.
• To follow Trust procedures for the requesting of patient casenotes in time to ensure adequate preparation and ensuring that the Patient Document Tracing (PDT) system is kept up to date with the movement of patient casenotes both into and out of the department.
• To assist teams with sending out letters. Letters will be sent to patients, GPs, and other health professionals. The post holder will need to understand and use the correct envelope depending on the recipient of the letter.
• To ensure that an individual performance review is obtained from the supervising line manager on an annual basis.
• To assist in organising mandatory training for department staff
• To assist in keeping track of appraisals for administration staff and ensuring Clinical Admin Managers have this arranged.
• To support the creation, collate photo boards for new staff joining the department with rotation of junior doctors.
• To assist in ensuring contact details are up to date for our departments
• To support in ensuring that organisational charts are kept up to date.
• To support in keeping track of stationary stock and assist in re-ordering
• Carry out administration tasks as appropriate, this includes printing, photocopying, scanning, filing, collating information.
• To assist with Adhoc urgent administration requests

Person Specification

Experience

Essential

• Previous demonstrable customer service
• Self-motivated with a cheerful disposition

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH

Any attachments will be accessible after you click to apply.

216-AH-S5298294-AP