The post holder will be the lead data specialist within Pathology IT. They will be responsible for all information reporting ensuring that national and local data submission deadlines are met.

The post holder will act as an expert advisor in pathology data and reporting, providing expert advice, guidance and input in a range of activities. They will be responsible for data integrity and data quality to support clinical services. The post holder will be responsible for gathering evidence and completing documentation to support the Pathology UKAS accreditation compliance.

The role will include management of junior Pathology IT staff including grievance and discipline, appraisals, training and development, return to work from sickness absence management and planning of annual leave ensuring adequate service provision and the collation of annual leave.

Main duties of the job

• The post holder will be expected to develop and maintain effective communication and positive working relationships within the Directorate, Division and throughout the Trust. Communicating with all levels of Directorate staff including clinicians, pathology scientists, technical, management and administrative grades.
• The post holder will be expected to establish effective communications links with external agencies including GP practices, CCG's, Community Trusts and suppliers.
• The post holder will be required to communicate complex statistical, analytical, clinical and epidemiological information to a wide range of members of the Pathology team and service users. A key role will be to facilitate the optimal use of Pathology IT solutions this will require persuasion and negotiation.
• To provide specialist advice for the Directorate on pathology data related matters.
• Liaise with Pathology IT system suppliers.
• Represent the department to all users in a polite and helpful manner either noting requirements to be passed to the Pathology IT Systems Manager or dealing with requests as appropriate.
• Promote collaborative teamwork with Pathology IT systems suppliers and other IT Support staff

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job description

Job responsibilities

• Escalation and ownership of on-going failures, errors and issues to the relevant party with communication to Pathology IT Systems Manager once all of the post holders knowledge and experience has been explored.
• The post holder will be expected to process map existing and proposed workflow changes, and communicate these to users
• The post holder is expected to have extensive knowledge and experience of Pathology department and related areas.
• Responsible for the maintenance of all system data sets.
• Monitor, document and correct data integrity in all systems.
• Work with clinical users to ensure that they obtain the maximum benefit from systems.

• To have knowledge and experience of Microsoft SQL databases & queries.
• To gather evidence and complete documentation relating to system testing and validation in order to support the Pathology UKAS accreditation compliance.

• The post holder will be the lead for the data quality in IT systems within Pathology. They will be required to identify data quality issues and facilitate their resolution.

• Development and ownership of reports to highlight data quality issues.
• Report to the Divisional IG and Data Quality group on data quality.

• Process map existing and proposed workflow changes, and communicate these to users.

• To attend statutory and mandatory training as required.
• To participate in personal objective setting and review, including the creation of a personal development plan and the Trusts appraisal process.

• The post holder will maintain a degree of IM& T training & knowledge such that they can communicate effectively with other IT professionals and that they can carry out their duties in line with acceptable industry standards and best practice.
• Any other reasonable duties required by the Pathology IT Department.

• To develop and provide activity and performance monitoring reports for the Pathology Directorate ensuring that these reflect management information needs, e.g. waiting lists, statistics, national diagnostic returns etc.
• The post holder will analyse, investigate and resolve complex statistical, analytical and clinical queries where there is a range of solutions.

Person Specification

Qualifications

Essential

• oEducated to Degree level or equivalent IT experience at an equivalent level

Desirable

• oProfessional IT related qualification
• oCommitted to continuous management/professional development

Knowledge, Skills, Training and Experience

Essential

• oExperience of working with SQL queries, Oracle and Microsoft Access databases
• oExperience of analysing, collecting, filtering and reporting data
• oGood working knowledge of NHS administrative procedures
• oExperience of writing standard operating procedures
• oExperience in a role involving analysis, investigation and resolution of complex statistical / analytical queries
• oAbility to work as part of a multi-disciplinary team
• oExcellent written and verbal communication skills
• oAbility to support individuals from a wide range of disciplines with varying levels of IT knowledge and skills
• oExcellent organisational skills
• oAbility to multi-task
• oAbility to continually to work to improve service delivery
• oAbility to work to tight deadlines
• oAbility to collect, filter and present information
• oAbility to handle confidential information
• oExperience of management of staff
• oExperience of training other staff
• oAbility to technical problem-solve and work on own initiative
• oThe ability to diplomatically deal with users and other Trust staff.
• oMulti-tasking ability required to deal with multiple incidents awaiting resolution
• oCompetent in the Microsoft Office suite of programmes, including: Microsoft Word Microsoft Excel Outlook PowerPoint

Desirable

• oAdministrative experience within a large organisation
• oExperience of Pathology Management Systems administration
• oUnderstanding of project management principles
• oAbility to demonstrate understanding of priorities within an acute trust and NHS agenda

Personal Qualities

Essential

• oAbility to work flexibly to meet needs of the service
• oAbility to travel to and work across multiple sites

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke

Newcastle Road

Stoke on Trent

ST4 6QG

Any attachments will be accessible after you click to apply.

205-4981159-A