This job has expired

UPC OOHs Clinical Manager

Swansea Bay University Health Board
£10,000 a session Per Annum
Closing date
1 Jun 2023

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Job summary

Do you share our health board values; Caring for each other; working together; always improving? If so we would love for you to come and work for Swansea Bay University HB.

Swansea Bay UHB Urgent Primary Care Out of Hours Service (UPC OOHs) is offering an exciting opportunity for a highly motivated, enthusiastic and experienced GP to join their Clinical Management team. To help ensure the safe, effective and efficient delivery of the UPC OOHs Service across SBUHB including implementation of best practice and guidance. You will also participate in the one in five on-call rota.

Swansea Bay UHB has responsibility for the health of over 270,000 people and is one of the largest providers of integrated healthcare in the UK. With a budget of over �1 billion and employing 17,000 people, the Health Board provides acute, tertiary, intermediate, mental health, community and primary care services to people in Bridgend, Neath, Port Talbot, Swansea and beyond. We are a University Health Board working in partnership with Swansea University, Swansea School of Medicine, the School of Health Science and the Institute of Life Science

Main duties of the job

The Clinical Manager is responsible for assisting the Clinical Director Urgent Primary Care and the Clinical Advisors Urgent Primary Care in:
  • The safe, effective and efficient delivery of Out of Hours Services across Swansea Bay UHB including implementation of best practice and guidance. Ensuring that the principles of prudent healthcare are at the forefront of service planning and delivery.
  • The implementation of the Health Board's Quality Strategy and annual Plan within Out of Hours Services . There will be a strong emphasis on Quality Improvement in the service (\always improving).
  • Ensuring that the Health Board's values are demonstrated at all times by medical staff.
  • Ensuring that the service is well managed, developed and directed to provide care that is safe, compassionate, consistently of excellent quality and always improving; in line with our Values and Behaviour Framework and Quality Strategy.
  • Support the delivery of innovation, service redesign and improvement to support the Health Board strategy.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

Swansea Bay University Health Board has responsibility for the health of around 390,000 people in the Neath Port Talbot and Swansea areas, with a budget of around �1 billion and employing 12,500 people. We are a University Health Board working in partnership with Swansea University, Swansea School of Medicine, the School of Health Science and the Institute of Life Science. The HB has three major hospitals providing a range of services: Morriston and Singleton hospitals in Swansea and Neath Port Talbot hospital in Baglan, Port Talbot.

Swansea is Wales' second-largest city, and sits on the five-mile sweep of Swansea Bay. An ideal base for exploring South-West Wales, there is also much on offer for visitors in Swansea itself. Swansea has a range of shops, cosy cafes, great restaurants, art galleries as well as being able to offer good outdoor lifestyle with its beautiful coastline and beaches on the Gower Peninsula. Swansea also has excellent sporting facilities including the Wales National pool and stadium home to the Ospreys and Swansea City Football Club.

We are an inclusive employer and welcome applications from everyone.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

Job description

Job responsibilities

For more details in relation to this post please click on the supporting documents section to find the full job description and person specification.
  • Supporting the delivery of required national quality and performance standards in relation to urgent primary care using information to support planning, performance and decision-making.
  • Supporting the implementation of performance management strategies that are consistent with the principles of Prudent Healthcare and the Health Boards need for clinical effectiveness (driven by information), flexibility, value for money and high staff engagement.
  • Partaking in a one in five on-call rota for clinical oversight of the service by:
    • Providing clinical and managerial advice to clinicians
    • Coordinating patient flow in cooperation with supervisors and clinicians.
    • Contributing remotely and/or on site to the provision of clinical service delivery, including directly to patients during periods of escalation in accordance with relevant policies.
  • Contributing to e-mail correspondence related to the management of the urgent primary care team.
  • Attending and contributing to monthly team management meetings

Person Specification

Qualifications & Knowledge


  • Registered with General Medical Performers List
  • Registered with GMC or other relevant Professional Body and with a licence to practice


  • Leadership and management experience
  • Evidence of further development in leadership and/or management



  • Demonstrate knowledge of the strategic issues facing NHS Wales
  • Well established medical/clinical practitioners with considerable medical/clinical experience since full registration with appropriate professional body
  • Evidence of a commitment to quality improvement and an understanding of the Health Board's Quality Strategy
  • Experience in clinical leadership roles.
  • Experience of working effectively with other stakeholders to improve primary, community, secondary and tertiary care services at an operational level.
  • Knowledge of the principles of clinical governance and its application across the health service.
  • An understanding of the role of management and clinical contribution to the overall Board agenda.
  • Knowledge of the role and function of a statutory organisation and the principles of corporate governance.


  • Leadership and management experience in the relevant service sector/area
  • Exposure to working at Board level.

Personal Skills


  • Team working
  • Effective communication skills
  • Leadership skills
  • Quality Improvement projects
  • Organisation and planning
  • Problem solving
  • IT skills


  • Welsh Speaker

Any attachments will be accessible after you click to apply.


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