University Hospital Sussex NHS Foundation Trust is one of the UK's largest acute Trusts. The Charities have an annual income in excess of �2m and a long history of The Communications function is key to the success of the charities raising awareness both internally and externally with a view to increasing income and reach.

The post of Communications Officer is an important link between the hospital charity, the local community and hospital staff. The post holder will require good knowledge of modern communication channels and considerable energy and enthusiasm that will inspire the patients, visitors and local community to choose (the charity) as their preferred charity to support. Also to work with regional/local media, staff and volunteer networks and related charities ( Leagues of Friends, Rockinghorse etc.) in support of the agreed Communications Strategy of the charities.

The postholder will ensure that PR and Communications are targeted to deliver high impact and increase awareness of the charity. The post holder must be creative and organised, to initiate and deliver successful publicity campaigns. Working closely with groups and individuals, the ideal candidate will have an outgoing personality, strong diplomacy skills and confident.

Main duties of the job

• Contribute to the development of the Charities Communications strategies and plans
• Working with the Charities Fundraisers develop and maintain a schedule of charitable and fund-raising activity
• Attend fundraising activities to maximise PR opportunities
• Develop and deliver the long term and tactical communications plans and targets both internally and externally
• Partner with the Charity's Fundraisers on messaging with local media to effectively communicate events/campaigns to increase publicity.
• Accountability for all Charity pages on the UHSussex Intranet to provide access
• Work to build and maintain CRM systems
• Lead on the delivery of Donor communications, newsletters, keeping in touch e-mails and thank you letters as appropriate.
• Manage and develop the photographic library including commissioning photographers as needed.
• Manage stock control for all Charity collateral
• Responsibility for raising requisitions for Communications expenditure through effective use of Iproc ensuring budget control measures are met.
• Lead on the monitoring of local media for reference to, or opportunities for, the Charity and respond as appropriate.

This is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.

About us

Join us atUHSussex, every day is different, you can be the change, better neverstops

AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.

Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosingUHSussexyou are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that youdo.

Job description

Job responsibilities

Communication

• Contribute to the development of the Charities Communications strategies and plans
• Develop relationships with community-based groups, including Leagues of Friends and other groups
• Working with the Charities Fundraisers develop and maintain a schedule of charitable and fund-raising activity to drive publicity of fundraising activities
• Attend fundraising activities to maximise PR opportunities
• When required, receiving, handling and processing donations (including digital) from patients and visitors in line with Charity and Trust policies
• Active participation in team meetings to drive performance and improvement
• Ensure appropriate and effective use of Charity resources and help educate all levels of staff on charity engagement, support, policy, procedures and regulations in line with charity law and trustee guidelines
• In consultation with the Communications Manager (Charity) develop and deliver the long term and tactical communications plans and targets both internally and externally
• Adhere to the branding for the Charity and UHSx, define the guidelines for branding usage and on-going monitor to ensure compliance.
• Work closely with UHSx Trust Communications to ensure alignment of messaging, with the highest standards met and to avoid any PR conflicts between Trust & Charity.
• Partner with the Charitys Fundraisers on messaging with local media to effectively communicate events / campaigns to increase publicity.
• Accountability for all Charity pages on the UHSussex Intranet to provide access
• Work with the broader Charity Team to ensure the plans and projects of the Charity are presented effectively, and are accessible to staff and the public, including opportunities for targeted charitable giving.
• Ensure the Charity is well represented across the sites to build awareness.
• Work to build and maintain CRM systems to create the Charity Community (supporters, volunteers, donor, ambassadors etc) for targeted communication for different constituents.
• Lead on the delivery of Donor communications, newsletters, keeping in touch e-mails and thank you letters as appropriate.
• Identify and cultivate case studies for use in internal / external media promotion including high profile publications eg annual report and impact report.
• Support the Fundraisers with ad hoc copy required for activities / campaigns.
• Manage external Comms providers for contract adherence, quality, deadlines etc.
• Manage and develop the photographic library including commissioning photographers as needed.

Service Delivery and Improvement

• Gather, consolidate and capture all Charity PR activity and maintain accurate records and archive systems.
• Manage stock control for all Charity collateral to ensure it is maintained, up to date and refreshed across Trust sites.
• Responsibility for raising requisitions for Communications expenditure through effective use of Iproc ensuring budget control measures are met.
• Ensure that all data is handled confidentially and with regard to the Data Protection Act, including records relating to donors and volunteers.
• Lead on the monitoring of local media for reference to, or opportunities for, the Charity and respond as appropriate.
• Use judgement to identify opportunities for improvement by collating information from multiple sources to establish options to progress and formalise recommendations based on sound rationale and facts.
• Adhere to all Charity policies & procedures and comply with Charity Commission guidelines at all times.
• Be aware of any Health & Safety requirements especially with regard to events.
• Respect the customs, values and spiritual beliefs of audience in all communications.

People Management and Development

• Identify own educational and training requirements to demonstrate on-going continuous professional development.
• Participate in the Trust appraisal process and work towards meeting identified development opportunities or needs.

Patient Care Delivery

• Support the promotion of Patient First throughout the Charitys activities and reporting of successful funding decisions.

Project Management

• Required to work with minimal supervision after initial induction and
• Required to manage own priorities in line with the demands of the charity team.
• Required to manage a range of delegated projects (sometimes working autonomously .
• Problem-solve any issues that arise during a project, taking the most appropriate course of action to ensure issues are dealt with quickly and with effectiveness.

Learning and Development

• Attend mandatory training updates as required.
• Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.
• Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• Identify own learning needs and jointly plan training requirements with your line manager
• Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.

Person Specification

Experience

Essential

• Educated to degree level or equivalent level of work experience
• Experience of writing, editing and producing digital content
• Hands-on experience of updating content on a website or intranet using a CMS
• Demonstrable experience in general website development and maintenance
• Excellent IT skills: Microsoft Office, Adobe design software or equivalent.
• Excellent digital copywriting skills.
• A positive, proactive attitude.

Desirable

• Qualification or equivalent experience in journalism, media, digital marketing, communications or any other relevant subject area
• Experience in the NHS, public or private and charity and/or voluntary sectors
• Project Management experience
• Experience managing corporate social media activity and campaigns
• Experience of creating e- newsletters

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Cross-site - cover required at various hospital locations

Brighton

BN2 5BE


Any attachments will be accessible after you click to apply.

279-E5243139-MAY23