Job summary

The Enfield Acute Mental Health team has an excellent opportunity for an enthusiastic Administration Manager to join the team on a 12 month fixed term post.

This post holder will be responsible for the management of an efficient, effective and comprehensive administration team across Enfield Acute Wards and Acute Mental Health Services. You will need to have 2 years NHS and 2 years supervisor experience.

The post holder needs to be flexible, approachable, resilient and with proven managerial experience.

*****Previous Applicants need not apply*****

Main duties of the job

The post holder will be responsible for ensuring the provision of an efficient, focused acute administrative service.Manage all acute administration staff.Manage administrative staff sickness in line with Trust HR policies, undertaking return to work interviews and keep accurate sickness reports for the administrative team.Undertake supervision and appraisal for all acute administrative staff.Ensure that Acute administration staff undertake and comply with mandatory training.To ensure Acute teams are provided with administration support and cross cover as required.To provide administrative support in meetings, taking and transcribing minutes.To run and collate statistical information as require.Practice a high level of tact, diplomacy and persuasive skills while dealing with all forms of enquiries from staff within the Trust, outside the hospital and patients in a confidential manner whilst understanding the need for patient confidentiality at all times, either in person or over the telephone.Co-ordinate the administrative function within the teams to deliver an efficient and effective service that supports clinical service delivery, service management, service users and carers.To train new and temporary administrative staff on the job ensuring that progress is monitored.Responsible for ensuring compliance with Trust and local protocols for Data Protection, Health and Safety, Security and Fire Safety within the administration team.

About us

BEHMHT is a multiple award-winning, combined mental health (MH) and community Trust providing local, regional and national healthcare services. We are one of the largest employers in North London with over 3000 staff delivering a range of mental health and community services to a population of over one million. In Enfield, we provide a full range of child and adult community health services, which over the last few years has been integrating with its mental health services to provide better and more holistic care.

We are an organisation that is passionate about equality, diversity, and inclusion; one that prides itself in developing the leadership capabilities of its employees, looking after their health and wellbeing, creating safe places for staff to speak up and providing opportunities to mentor and be mentored. Our employees are the reason for delivering Good CQC ratings, excellent outcomes, and outstanding patient experiences, so it is our aim to create a happy and healthy working environment where you can thrive and succeed.

Job description

Job responsibilities

Please kindly refer to the job description and person specification that is attached to the vacancy profile.

Person Specification

Education/Training

Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in area.

Knowledge

Essential

• Full range of administrative procedures, software programmes
• Relevant Trust policies and procedures

Experience

Essential

• 2 years NHS experience.
• 2 years' experience of line manager responsibility
• Managing busy workload and conflicting priorities
• Handling confidential and sensitive information in accordance with the Data Protection Act
• Experience of staff Supervision and Appraisal

Desirable

• 2 years NHS experience of working in a mental health setting.

Skills and abilities

Essential

• Extensive use and knowledge of all Microsoft Office programmes; Outlook, Word, Excel and Publisher.
• Extensive use and knowledge of RiO.
• Demonstrate a high standard of telephone liaison, interpersonal, organisational and communication skills
• Methodical and organised
• Ability to work under pressure and manage conflicting demands

Any attachments will be accessible after you click to apply.

306-BEH-936