Human Resources Advisor

County Durham and Darlington NHS Foundation Trust
£28,407 to £34,581 a year per annum pro rata
Closing date
6 Jun 2023

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Other Health Profession
Band 5
Contract Type
Full Time
Job summary

County Durham and Darlington NHS Foundation Trust is one of the largest integrated care providers in England, serving a population of around 600,000 people. We are a high performing organisation with a track record of success.

We are looking for a well-organised, highly motivated Human Resources Advisor join our team to be responsible for the provision of a comprehensive, pro-active HR service to managers and staff across the Trust. You will advise and assist with the full range of employee relations matters such as discipline, resolution, capability and absence management

In addition to having the qualifications, skills and expertise required in the person specification, we are looking for someone who shares our person-centred approach, works effectively within a busy team and has excellent communication skills.

You will be supported by a friendly and knowledgeable team and this is an ideal opportunity for someone who wishes to use the full range of HR skills and experience.

This is an agile role which, after a period of induction and training, will include home working and working across all Trust sites with the main base being at Darlington Memorial Hospital

Main duties of the job

To effectively support the Workforce & OD Directorate and Human Resources Management Team to represent Directorate services offered and delivered to Care Groups and Corporate Services. Acting as a two-way, face to face, conduit between Workforce & OD services and Care Groups and Corporate Services and assisting HR Managers to assure satisfactory outcomes for Care Group actions.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

To be eligible for Health and Care Worker visa sponsorship you will usually need to be paid at least �25,600 per year

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

At County Durham and Darlington NHS Foundation Trust our aim is to always deliver excellent care with compassion to deliver the highest quality of care our patients deserve. We value the personal skills, experiences and qualities that individuals bring to the Trust; creating an inclusive working environment to attract talented people who feel motivated, involved and able to influence the future direction of our services.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

Full Job Descriptions can be found in the adverts supporting documents

Job description

Job responsibilities

To contribute to the delivery of Directorate and Care Group plans and programmes as identified within key objectives.

Guarantee resolution of issues raised by customers such that the feedback from our customers is universally constructive; including the escalation of such issues due to complexity or where further support is required from the team

Building an in depth understanding on the services provided by the organisation know the services

To take ownership of actions / responsibilities needed to effectively support Care Groups and Corporate Services on Workforce & OD related developments.

To provide a comprehensive employee relations and general Human Resources Management service to Directors, Managers and staff.

Provide specialist operational advice to managers on complex and sensitive employee related issues with regard to all staff (both medical and non-medical), i.e. grievances, harassment, MHPS, discipline, welfare issues, termination of employment. Participating in meetings as deemed appropriate.

To provide Human Resources advice and guidance to hearing panels in non complex cases, ensuring that disciplinary and grievance matters are heard fairly in accordance with Trust policies.

Provide direction regarding appropriate outcomes in non-complex disciplinary matters.

Supporting managers dealing with organisational change issues.

Provide guidance and support to staff as required on a range of employment issues, some of which may be sensitive and complex.

Provide HR advice in relation to the handling of sickness absence issues for all staff and participate in sickness review meetings, ill health retirements/dismissals, some of which may be sensitive and complex.

Assist HR Manager to ensure that relevant HR issues such as sickness absence, capability etc are managed in an appropriate and timely manner to achieve Trust and Directorate performance targets.

Assist the HR Manager in the analysis and monitoring of workforce statistics for designated Care Group and Corporate Services to identify areas where improvements could be made.

Assist in workforce planning initiatives as appropriate.

Arrange the involvement of other parties where required, i.e. Occupational Health, Disability Team, Trade Union officers

Provide advice to Directors, Managers and staff on terms and conditions for all staff (both medical and non-medical), good employment practices guided by employment law and external reference points.

To promote best practice related to Equality & Diversity.

Assist in the evaluation of job roles in accordance with national and locally agreed procedures.

Develop and maintain excellent working relationships with managers and local trade union representatives.

Deal with ad-hoc queries as they arise.

Undertake project work and produce reports/review papers on Human Resources topics for consideration by management.

Assist in the delivery of, in-house training as required.

Providing cover for colleagues across the Trust as necessary and at the demands of the service.

To keep updated in all issues/areas of knowledge relevant to the post

Person Specification



  • Educated to degree level in a relevant field/CIPD Level 5 Diploma in HR Management or equivalent experience/HR knowledge acquired through relevant training and experience to degree equivalent level
  • CPD in a HR-related area



  • Demonstrable experience in employee relations area of HR, i.e. disciplinary investigations, resolution issues, sickness meetings, organisational change issues, HR project work


  • Experience of NHS HR
  • Experience of ESR
  • Experience of Agenda for Change Job Evaluation Process

Special Skills and Knowledge


  • Comprehensive knowledge of employment law
  • Computer literate
  • Excellent interpersonal and communication skills
  • Ability to influence
  • Ability to interpret HR policies/procedures and employment law to give sound advice to managers and staff
  • Ability to work under pressure to tight deadlines and prioritise work
  • Able to deal with complex and sensitive issues and with difficult staff situations
  • Ability to deal with challenging behaviour and impart unwelcome news to staff and managers.
  • Ability to empathise with staff in dealing with harassment or discrimination issues.
  • Flexible/positive attitude to work


  • Good presentation skills
  • Team player

Special Requirements


  • Able to travel across Trust sites to meet the requirements of the post

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust


Darlington Memorial Hospital NHS Trust

Hollyhurst Road


County Durham


Employer's website (Opens in a new tab)

Any attachments will be accessible after you click to apply.


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