Service Manager

Sheffield Health & Social Care NHS Foundation Trust
£48,526 to £54,619 a year pro rata
Closing date
5 Jun 2023

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Other Health Profession
Band 8A
Contract Type
Full Time
We are seeking an enthusiastic and motivated operational leader who wants to shape and develop our services for older adults experiencing mental health issues and/or dementia. The post will provide service management to two enhanced dementia care homes, the Sheffield Memory Service and the Intermediate Care Mental Health nursing team. We are keen to recruit an individual with leadership and management experience, preferably working with older adults services within health or social care. This role is part of a senior management team and will be operationally responsible and accountable for the services within their portfolio, reporting to the General Manager for Older Adults within our Acute and Community directorate.

Main duties of the job

As part of the older adults leadership team, the post-holder is responsible for managing all aspects of the teams and services within their portfolio, ensuring that the service areas with which they are aligned meet operational and quality objectives and targets. This will include direct line management of clinical managers, operational managers and senior clinical practitioners. The Service Manager in conjunction with the management team will lead on the planning and delivery of service targets and objectives in line with the Trust's annual business planning round, and actively monitor delivery throughout the year, coordinating resources across teams or service areas as necessary. The Service Manager may liaise with commissioning bodies in the development of plans as appropriate.

About us

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

Job description

Job responsibilities

To provide inspirational, visible and accessible leadership across their service areas and within the Trust.

To lead and support their service(s), empowering them to perform at their best, through the provision of excellent facilitative and operational support and leadership development

To act as an effective role model for the application of Trust principles and values by promoting a culture of excellence delivered through continuous service improvement and by actively displaying the behaviours associated with the Trusts values.

To develop outline and lead projects in collaboration with key stakeholders such as clinical and practitioner staff, service users and carers, external agencies, commissioning bodies and partner organisations to achieve service improvement and development.

To ensure clinical and operational engagement, facilitating and supporting clinical team leaders and front-line staff to understand their performance and develop improvement plans where necessary.

To establish and maintain effective communication enabling staff to participate in decision making, promoting a culture in which staff feel informed, valued and have a positive sense of ownership.

To ensure the equality and diversity agenda is delivered and monitored including the production of equality impact assessments.

To maintain effective briefing and updates to the line manager and other members of the area team with respect to service issues, risks and concerns.

For further information on the main roles and responsibilities of this post please refer to the attached job description and person specification.

Person Specification



  • Undergraduate degree


  • Clinical qualification
  • MSC in relevant field



  • Significant management experience
  • Experience of change management


  • Experience working within health or social care



  • Knowledge of current policy and drivers relevant to the clinical area
  • Knowledge of Quality Improvement methodology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Health and Social Care NHS Foundation Trust


Distington House

Atlas Way


S4 7QQ

Any attachments will be accessible after you click to apply.


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