Borough Stakeholder Engagement Manager

South London & Maudsley NHS Foundation Trust
£51,488 to £57,802 a year per annum inclusive of HCAS
Closing date
4 Jun 2023

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Other Health Profession
Band 7
Full Time
Job summary

We're looking for an experienced relationship builder and communicator to work with us on a unique programme of community engagement to improve mental health across south London.

Main duties of the job

This new role in the South London Listens Team, will shape and influence the delivery of our major south London wide mental ill-health prevention programme, across twelve boroughs.

As an experienced stakeholder engagement manager, you'll have a track record in successfully delivering large-scale projects and a passion for working with communities to change lives, whether in the NHS, public or third sectors.

In this role you will develop and implement a strategic programme of engagement and partnership working with our key local stakeholders and communities and oversee delivery of key partnership projects within boroughs.

A key element of this role will be to project manage the roll out of the South London Listens Be Well programme in partnership with Citizens UK.

About us

Hosted by South London and Maudsley NHS Foundation Trust, the South London Listens team work widely with NHS, local authority and community colleagues across south London to deliver our range of projects and initiatives.

Find out more about the South London Listens programme at

Job description

Job responsibilities

Project Management
  • Manage and drive the planning, development and implementation of a set of workstreams, creating a borough engagement project plan and monitoring tight project timelines with specified deliverables and multiple critical milestones.
  • Set up and maintain efficient, effective and timely measurement systems and reporting mechanisms to track progress and ensure projects are delivered on time and to agreed costs
  • Produce concise and user-friendly written work and documentation as appropriate and store it appropriately on the shared drive. This will include creating key papers for presentation to various governance groups
  • Audit, capture and share outputs and learning from the project (including learning from mistakes and successes) to contribute to the development of future implementation programme and service best practice

Analytical Skills
  • Assist with analysis of complex data ensuring it is complete, consistent and comprehensible
  • Able to analyse and interpret multiple sources of data, in order to compare a range of options and make recommendations
  • Support the Senior Research Associate to develop the programme evaluation strategy, compiling data reports and sharing with keystakeholders at regular intervals

Stakeholder Engagement, Relationship Management and Communications
  • Ensure stakeholder relationships are maintained and proactively developed.
  • Draft regular stakeholder briefings working with other departments in the Trust andpartners to co-ordinate content ensuring absolute accuracy.
  • To lead on borough stakeholder engagement strategy development for key SLL projects
  • Represent the project at relevant local & regional meetings and events
  • Present complex, sensitive or contentious information to large groups, involving representatives from across healthcare settings and professions
  • Link in with other Trust/partner initiatives where relevant and determine synergies, overlap and alignment to shape potential collaborations
  • Help create and support campaigns that will improve community engagement and understanding/awareness of mental healthcare services for local people.
  • Ensure the website, intranet and all communications materials relating to South London Listens are regularly updated, working with the programme communications and Trust corporate communications teams
  • Design and co-ordinate the communication strategy for the project including the development of written materials, identification and promotion of good practice, and representation of the project at external events to raise awareness.

Person Specification



  • Degree
  • Masters


  • PRINCE 2 Practitioner



  • Demonstrable experience of working in a project management or stakeholder engagement role preferably with NHS, public or third sector experience
  • Organising and managing events within a large and complex organisation
  • Managing stakeholder engagement projects including writing and production of communications materials
  • Successfully producing strategies and implementing engagement programmes


  • Experience of working collaboratively with clinicians and managers
  • Knowledge and experience of several different project management processes
  • Project management experience

Knowledge and skills


  • Advanced report writing and presentation skills
  • Understanding of how mental health services work.
  • Excellent communication and interpersonal skills, including negotiation, and facilitation and able to convey highly complex information and ideas clearly and succinctly, particularly where results are achieved through others not directly managed by the post holder.


  • Specialist subject matter knowledge of healthcare change management
  • Awareness of key strategic NHS and mental health initiatives in the local area

Any attachments will be accessible after you click to apply.


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