Security Supervisor

University Hospitals Sussex NHS Foundation Trust
£28,407 to £34,581 a year per annum
Closing date
7 Jun 2023

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Other Health Profession
Band 5
Contract Type
Full Time
University Hospitals Sussex NHS Foundation Trust Security Dept is looking for a person with excellent managerial and communication skills who is able to work effectively under pressure and can demonstrate a comprehensive understanding and knowledge of criminal law, CCTV control room operations, and security incident management. The post holder will have the ability to carry out all of the functions associated with the roles as identified within the job description. The post holder will be integral to the maintenance of a safe working environment through incident analysis, partnership working, crime reduction initiatives, and applying NHS Security standards pertaining to safe and secure environments and tackling violence and aggression.

Assisting the Security Operational Managers in the supervision of Security Officers on assigned shifts. ... Responsibilities will include interviewing and training employees planning, assigning, and directing work appraising performance rewarding and disciplining employees addressing complaints and resolving problems.

You will be required to perform duties across all premises where University Hospitals Sussex NHS Foundation Trust operates.

Main duties of the job

Duties will include:
  • Protecting staff, patients, and visitors from acts of violence and abuse ensuring wherever possible evidence is gathered and preserved to secure a conviction of offenders. This will on occasion involve direct engagement with patients displaying challenging behavior.
  • Undertaking initial investigation of thefts and other security incidents across the Trust and providing crime prevention & remedial security advice to victims of crime and ward/department Managers.
  • Maintaining records and monitoring crime trends locally and site wide.
  • Provide line management support to Security Team Leaders and officers.
  • To establish and maintain positive working relationships with police and criminal justice services.
  • The Post holder has the Freedom to act and provide advice and guidance without recourse to senior colleagues, including communication with external stakeholders.
  • Ensuring all Security Officers, Agency Officers, Traffic Officers, Security Team Leaders, and Trainers adhere to all Trust policies and procedures.
  • Day-to-day management of the department and team of junior staff

About us

All staff members have a responsibility to treat all colleagues, patients, and clients with respect, and to ensure that the work environment is secure, mutually supportive, and free from harassment and discrimination on any grounds, notably around: age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion and belief and sexual orientation. All staff members have a duty to report any incident which contravenes this to their line manager.

Job description

Job responsibilities

  • Work with the Security Operational manager & Security Deputy Manager, Police & CPS to ensure criminal cases are progressed accordingly, including attendance at Court.
  • Ensure Security incidents are investigated and reported in accordance with Trust Policy & Security Dept procedures.
  • Deal sensitively and in an empathetic manner with staff, visitors & patients who present with complex and highly emotive issues as a result of the wider impact of crime including violence and physical assaults.
  • Ensure that all NHS security work is carried out within the professional and ethical procedures of the Security Dept.
  • Provide input to Capital Development schemes and refurbishments to maximise the opportunity to design out crime from the Trusts built environment and to achieve Secured by Design status for new build & refurbished estate
  • Manage the day-to-day arrangements for Traffic management & car parking facilities in order to maximise the availability of parking facilities for patients, visitors & staff.
  • Keep up to date with relevant legislation, guidance, strategies, best practices, and funding opportunities and advise the Trust accordingly.
  • Maintain a good understanding of available new technologies and techniques relevant to the service.
  • Contribute to service development and delivery and business planning with the department managers and senior managers.
  • Monitor, interpret, and apply national and UHSx NHS Trust-based policies relevant to the department.
  • Manage and address any issues relating to a breach in UHSx NHS Trust policies.
  • Produce regular detailed informational reports and analyses to members of the management team. Attend departmental or divisional meetings which are relevant to the role.
  • Responsible for the maintenance of a number of information sources.
  • Advise on a range of criminal and administrative sanctions available against those responsible for physical assaults on staff, theft, criminal damage, and other offenses.
  • Ensure incidents of physical assault on staff are analysed and reported to NHS SMS in accordance with the Secretary of State's Directions.
  • Deal sensitively and in an empathetic manner with staff who present with complex and highly emotive issues as a result of the wider impact of violence and physical assaults.
  • Have line management responsibility for Security Dept staff including Security Officers, Control Room Operators, Traffic Officers, and Agency security officers.
  • Support the Security Manager in ensuring the level of expenditure within management remit and is contained within the agreed target.

Please see job description and person specs for full details.

Person Specification



  • English GCSE Grade C or above
  • Math GCSE Grade C or above
  • Junior Management Qualification or Equivalent
  • Full Clean UK Driving Licence


  • SIA Licence
  • Conflict Management qualification
  • Good Communication Skills
  • Information Technology Skills and Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)


Royal Sussex County Hospital

Eastern Road



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