Communications and Engagement Officer (OpCourage)

Lincolnshire Partnership NHS Foundation Trust
£35,392 to £42,618 a year pro rata
Closing date
12 Jun 2023

View more

Other Health Profession
Band 6
Contract Type
Part Time
We're looking for an experienced and passionate communications and engagement specialist who has a passion for the armed forces and helping people access support for their mental health and wellbeing needs.

Our newly developed partnership, who deliver NHS OpCourage veterans mental health and wellbeing services across the Midlands, are looking for someone to be a dedicated resource to help them promote the service across the region, encourage veterans and their families to seek help and learn from people's lived experiences to make our services even better.

You don't need to have experience of working in the armed forces, just a passion to use your skills as a communications and engagement expert to make a difference.

We are looking for someone who is great at engaging people from a wide range of backgrounds and communities, knows how to tell a story of hope and recovery and knows the tools and techniques to spread our messages far and wide.

If this is you then we'd love to hear from you.

Main duties of the job

Based as part of the Lincolnshire Partnership NHS Foundation Trust team, who are the lead provider in the partnership, you'll be the lead communication and engagement specialist for the OpCourage Veterans team across the Midlands region.

The role will largely be delivered virtually, but with some occasional requirement to travel across the region to support events, collect veteran stories and undertake engagement activity, alongside the teams in our seven partner organisations.

You'll be responsible for planning and delivering a robust communications and engagement plan, delivering regular communications and engagement activities with a wide range of internal and external audiences.

You will write and coordinate regular updates and promotional materials for each of the partners to use locally, collecting case studies of people using our services and health professional advice to veterans on a range of mental wellbeing topics.

You'll also be responsible for developing and maintaining dedicated social media channels and website content and using these as both a communication and engagement tool.

Some experience of collecting video case studies and designing social media graphics would be beneficial.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Job description

Job responsibilities

Please see attached the job description and person specification for this Communications and Engagement Officer (OpCourage) role for more details

Person Specification



  • Educated to degree level in relevant communications, marketing or other relevant subject (or relevant experience)
  • Additional training and/or experience in communications field equivalent to postgraduate diploma level.



  • Relevant work experience in a complex organisation.
  • Experience of dealing effectively and professionally with a wide range of issues, including highly complex, sensitive information where cooperation and agreement are required.
  • Knowledge of communications, public relations, journalism and marketing communications techniques and approaches
  • Proven track record of developing and implementing effective communications plans and tracking and managing project delivery and evaluation.
  • Knowledge and experience of engagement techniques and speaking with a wide range of audiences
  • Extensive experience of how the media works and demonstrable experience of media and external relations, internal communications and new media
  • Partnership working - building effective partnerships with different groups (internal and external) and partner agencies/ organisations
  • Social media experience


  • Working in the NHS or other complex environment
  • An appreciation and understanding of issues facing the NHS at local and national level
  • Project management skills.
  • Event management.



  • Excellent written and verbal communication skills.
  • Good interpersonal skills with the ability to secure the confidence of senior staff and build effective relationships with a wide range of people both internally and externally
  • Excellent IT skills, including all Microsoft office programmes
  • Excellent influencing, negotiating and persuasive skills
  • Excellent presentation skills
  • Able to work to tight deadlines and under pressure
  • Flexible and innovative to meet operational and strategic needs
  • Self-motivated and resilient
  • Ability to work effectively on own initiative or in a team.
  • Actively develops themselves and others
  • Ability to use initiative
  • Creative and forward thinking.
  • Assertive with the ability to deal positively with difficult queries and situations, making judgements and identifying solutions.
  • Ability to plan a broad range of complex activities - organising, project managing engagement and communications, campaigns and events


  • Ability to motivate and inspire
  • Resilience
  • Ability to drive projects
  • Use of Adobe Creative Cloud products
  • Database skills
  • Video production and editing

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust


Communications Team

Trust Headquarters, St George's, Long Leys Road



Any attachments will be accessible after you click to apply.


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