Head of Business Intelligence

Liverpool University Hospitals NHS Foundation Trust
£58,972 to £68,525 a year per annum pro rata
Closing date
26 Jun 2023

View more

Other Health Profession
Band 8B
Contract Type
Job summary

As one of the largest and youngest Foundation Trusts, this is an amazing time to be joining the digital team!

Due to internal promotion, we're looking to recruit a new Head of Business Intelligence to the Digital Intelligence Team.

This role will be a senior member of the management team and also hold the portfolio of Enterprise Reporting, Analysis and Data Development. Within this portfolio is line management of a team of Deputy Heads and accountability for the delivering of those teams

We're looking for forward thinking candidates with significant healthcare leadership and analytical experience, underpinned by professional and technical skills.

#Plot the dots, #Making Data Count and #Data Saves Lives should fuel your passion for analysis, and transforming those into healthcare benefits is your ambition

The successful candidate will be provided the autonomy, trust and support to both succeed and grow in the role.

If this reads like you, we'd be very interested in hearing from you

Main duties of the job

The Head of Business Intelligence will provide a business partnering service to the Trust Executive Group and be responsible for the management of a team delivering to the Trust organisational requirements..

To manage the day-to-day provision of professional, high quality services to the Trust. To support the Head of Service in providing strategic planning, direction and leadership in moving forward the Trusts business intelligence services.

To continually review the approach in the provision of services as national guidelines change. To deputise for the Head of Service as required.

Leading the BI teams in the development and implementation of operational and strategic decisions to achieve objectives and delivery of targets. To lead on the development of actionable reporting and analysis, ensuring alignment across the reporting, analytics and data development teams.

About us

Liverpool University Hospitals NHS Foundation Trust has embarked on a journey to provide great care for our patients. The purpose ofmy Digital Services Directorate is to underpin the care that we provide with a robust digital infrastructure, comprehensive suite of digital solutions and a wealth of digital intelligence. My team is on a mission that positions our organisation as the leader for digital health excellence in Liverpool, the North West and nationally. Using our strong academic ties, we will help create a digital blueprint for others to follow.

Our current digital strategy clearly sets out our great ambition, which delivers a progressive and cohesive portfolio of digital solutions over the next five years. We have just recently commenced our Care Record Liverpool programme, CaRL. We will modernise how we support our patients and staff inside and outside of our hospitals. We are bold and strongand this digital transformation is the most complex change programme that the Trust has ever experienced. It will touch every patient and every staff member, unifying how we work with our neighbouring care providers.

If you are an analytics & data professional who is passionate about delivering a great service to our colleagues, then I urge you to apply.

Thank you for your interest in my Digital team and I wish you every success with your application.

Job description

Job responsibilities


Lead the delivery and management of the Information department, including corporate reporting, business intelligence, performance reporting, facilitation, information quality assurance, clinical coding, confidentiality, , information risk, and other relevant information requirements.

Lead the implementation of strategy for the organization within the context of Information, business intelligence and clinical coding agendas.

Promote the value and importance of effective, accurate, secure Information & throughout the organisation.

Provide expert advice and guidance to managers, health professionals and other relevant members of staff on information, coding and performance related issues, and the relationship to their programmes of work.

Manage the change process requirements of the Information teams.


Manage the recruitment and selection of Information teams in this area.

Direct, control and motivate Information teams to deliver an effective and efficient service.

Ensure the learning, training and development meets the current and emerging needs of the service.

Ensure that any issues of staff performance and disciplinary issues are dealt with in accordance with organisational policy.

Develop, manage and evaluate stakeholder relationships to enable the delivery Information, Business Intelligence Services.

Oversee the work of suppliers and contractors to ensure they deliver effective services to the organization.

Communicate clearly and effectively with all relevant internal and external staff regarding this agenda by use if required of formal presentations.

Manage and maintain the participation of members of staff in organisation wide initiatives and requirements.

Information Management

Provide a professional lead with respect to information management within the organisation.

Take overall responsibility for the provision and reporting of relevant information requirements and business intelligence both within the organization and to external agencies.

Take responsibility for the development of a robust information management framework, promoting the use of suitable tools and applications.

Develop and maintain appropriate policies which are aligned with business requirements, national policy and the local health economy IM&T strategy.

Evaluate and monitor the requirements for data and information in the organization and provide a professional lead with respect to the provision of information management, business intelligence.

Develop, manage and evaluate performance monitoring systems for the organisation.

Increase understanding in relation to the future data and information requirements of the organisation

Person Specification



  • Higher Informatics Degree, or other relevant degree. Or relevant experience equivalent to Masters level
  • Recognised project management qualification at foundation level
  • Relevant courses such as SQL, performance point, SharePoint and other information packages
  • ISEB in Data Protection or equivalent demonstrable experience at a senior level


  • Clinical Coding Novice coders course or demonstrable experience managing a coding team at a senior level
  • Recognised project management qualification at practitioner level



  • Experience in the production of high level analytical information and formal written report writing to Board level
  • Demonstrable specialist theoretical knowledge of information and performance management in the NHS at a senior level for local and national agendas
  • Experience of managing or assisting in the management of a department budget and CIP planning
  • Demonstrable experience of dealing with external NHS bodies and other agencies


  • Demonstrable Experience working with SQL, performance point and reporting services
  • Demonstrable Experience building or developing strategies for data cubes



  • Understanding and knowledge of other relevant Trust IT systems and external IT systems relevant to Information Flows
  • Knowledge of relevant NHS agendas and ability to apply within the area of responsibility
  • Knowledge of national and local data flows
  • Knowledge of Information schedules and requirements usually contained in Contracts
  • Knowledge of the changing NHS management structure for 2013 onwards
  • Knowledge of the hospitals strategic aims and objectives



  • Excellent mathematical / statistical / analytical ability
  • High level ability for use of initiative and decision making
  • Ability to use lateral thinking for complex problem solving
  • Excellent communication and Interpersonal Skills
  • Able to communicate effectively and at a highly articulate level with a range of staff professionals, senior managers and Executives
  • Ability to deliver highly complex, specialist information clearly in a number of forms
  • Ability to plan, create, program and manage complex statistical computer databases
  • Able to develop, implement and effectively lead the change management process
  • Able to analyse and collate information from multiple sources and formulate Cubes/responses/reports
  • Able to set and achieve high standards of robust analytical output with exceptional attention paid to accuracy and detail.



  • Ability to support and develop others
  • Excellent organisational and co-ordination skills
  • Reliable and excellent attendance
  • Proven self-development
  • Ability to work independently and to take initiative
  • Ability to present a professional image

Any attachments will be accessible after you click to apply.


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