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Director of Performance and Improvement

West Midlands Ambulance Service University NHS Foundation Trust
Brierley Hill
Depending on experience
Closing date
1 Jun 2023

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Other Health Profession
Contract Type
Full Time
Job summary

West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application, then please do not hesitate to contact the recruitment team

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

Main duties of the job

This post is being advertised by GatenbySanderson & information on how to apply can be found using the following link..

Director of Performance and Improvement - Job | GatenbySanderson

Please do not apply on NHS Jobs, please refer to the above link on how to submit your application / CV

About us

We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.

Job description

Job responsibilities

The Director of Performance and Improvement is a key voting senior role on the Board of Directors. They are a corporate decision maker with responsibility for strategic and operational management of services. Specifically, the core responsibilities are to:

Provide strategic leadership and operational management of the urgent and emergency service, ensuring sufficient capacity and capability is available to deliver excellent patient care that is compliant with the commissioned service contract and national key performance indicators and within quality and financial standards.

Provide strategic and operational leadership and management of the Non-Emergency Service, ensuring sufficient capacity and capability to deliver against commercial contractual requirements that comply with excellent patient care and financial and quality standards.

Where required deputise for the Chief Executive Officer and undertake the role of Executive on call for the Trust.

Please see attached job description for full list of duties of the role

Person Specification



  • Must be a Registered Paramedic

Any attachments will be accessible after you click to apply.


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