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Organisational Development/ Effectiveness Practitioner

Mersey Care NHS Foundation Trust
£35,392 to £42,618 a year per annum pro rata
Closing date
4 Jun 2023

View more

Other Health Profession
Band 6
Full Time
You've heard the story about a stick of Blackpool Rock? You break it and the message runs all the way through. Well, we are looking for a new practitioner within our Organisational Development Team. We are looking for that person who gets Organisational Development (OD) , who knows the impact it has when done well across an organisation and can show us how OD runs through every aspect of what they do.

Shortlisting date is planned for 5th June 2023

Interview date is planned for 12th June 2023

Main duties of the job

The post holder will support organisational wide OD plans as well as designing and delivering very local interventions at team level. There is a real need for excellent engagement skills, experience with online facilitation as well as credibility and experience in OD work. We have a big job of change ahead of us and we are looking for someone who can bring others along, find and develop champions and nurture talent.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Job description

Job responsibilities

Support the development of a quality, improvement culture by supporting the systematic development of high performing, multi-disciplinary teams across Mersey Care.

Support the development of quality systems and processes for collating and analysing information to measure and explore organisational performance to enhance organisational capacity and capability.

Analyse and act on information to proactively manage agreed targets, standards, activity reports and action plans for all Organisational Development activity.

Develop and maintain systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated and shared in order to change and improve services according to changing health care needs

Contribute to the development and implementation of Organisational Development policies, procedures and guidelines.

Design and deliver sustainable Organisational Development interventions in line with organisational and service requirements, legislation and best practice. Providing advice and guidance to Services by working alongside managers and staff in planning and implementing change, team building/development, designing new ways of working, redesigning existingjobs and developing new roles.

Design, commission and deliver sustainable leadership and management development programmes and interventions, including coaching, mentoring, career development advice and support.

Support the development and implementation of Talent Management, Succession Planning and Appraisal schemes, by working with managers and staff to develop sustainable programmes, including the development of any training.

Develop and maintain systems and processes to establish and maintain effective communication, and confidentiality of information. Maintain systems to continually monitor standards, e.g. identifying risks, benchmarking, audit, and prepare and implement action plans to improve quality of services.

Ensure compliance with Trust policies, procedures and guidelines for self and others, by taking action/alerting Head of Organisational Effectiveness and Learning/other senior manager, if practice appears to contravene policy, or if concerned about any aspect of customer/service user care.

Act as a role model by demonstrating leadership and expertise, and by maintaining credibility within the Trust, the wider health care community and external agencies, ensuring a positive image of the Trust is maintained.

Develop and maintain systems and processes to promote monitor and maintain a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.

Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning.

The post holder will actively demonstrate Mersey Cares operational leadership competencies which include role modelling trust values, ensuring operational activity is delivered across the team, making decisions and acting on them within strategic context, working collaboratively to achieve desired results, delivering continually improving services, and building personal and team resilience.

The role will involve hybrid working with a mix of home working and travel across the Mersey Care footprint

Person Specification



  • Experience of embedding organisational values
  • Experience of supporting workforce implications of Health & Social Care reform
  • Ability to manage/ prioritise own work but also to work collaboratively to achieve common goals & maximise resources.
  • Involvement of leading and managing complex change and service development programmes
  • Involvement of managing conflict within teams.
  • Evidence of effective performance management



  • 1st Degree/appropriate professional qualification in Leadership /Organisational Development, evidence of study at Postgraduate level
  • Specific OD Practitioner Certification e.g. MBTI, LQF, Coaching, Mentoring, NLP, Leadership, Project Management, proven CPD Record.
  • Development of strategies, policies and processes that support organisational analysis and development.
  • Good understanding of knowledge of leadership and management theory and proven ability to translate to practice from both a personal and organisational perspective.



  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Responsive to service users
  • Responsive to service users
  • Strong customer service belief
  • Transparency and honesty
  • Discrete



  • Excellent facilitation, mediation & communication skills
  • Ability to design, deliver and evaluate innovative, high quality learning interventions.
  • Change Management skills
  • Coaching & Mentoring skills
  • IT skills used for developing Practice Ability to manage/ prioritise own work but also to work collaboratively to achieve common goals & maximise resources.
  • Data analysis to support OD interventions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust


Hollins Park



Any attachments will be accessible after you click to apply.


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