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Assistant Director of Workforce Operations

Royal Papworth Hospital NHS Foundation Trust
£70,417 to £81,138 a year
Closing date
1 Jun 2023

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Other Health Profession
Band 8C
Contract Type
Job summary

This is an exciting time to be joining our Trust as we publish our new 3 year Workforce Strategy which focuses on how we must continue to work compassionately, ensuring that we look after each other and foster a culture of inclusion and belonging, as well as pull out all the stop to grow our workforce, train our people, and work together differently to deliver outstanding patient care.

Main duties of the job

We have established this new post in our senior workforce team to help us drive forward our workforce ambitions and the successful postholder will be a confident, skilful and experienced HR generalist able to provide leadership and management to our core business teams providing recruitment, business partnering, employment advice, staff health and wellbeing, employee relations, engagement and medical staffing. We are looking for someone who will enjoy both focusing on the operational detail needed to deliver efficient high-quality services whilst simultaneously seeking to exploit technological innovations that improve the services we offer to our managers and staff.

Our new Assistant Director will be an outstanding leader who, as well as being a strong operational generalist, will take a lead role in helping us develop and implement recruitment and retention strategies that will enable us to grow a rich pipeline of recruits drawn from a broad and diverse local, national and international population of talent and bring them into roles that offer them the opportunity to build interesting, challenging and above all, rewarding careers.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge.

We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure. Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future.

Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today.

The Trust holds its values of compassion, excellence and collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles and interactions.

Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

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Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Person Specification



  • Qualified to MCIPD level or equivalent.
  • Educated to masters level or equivalent experience in a management or leadership field of expertise.



  • Operating as a consistently collaborative and compassionate leader you will have:-
  • Excellent people management skills a track record of supporting, developing and enabling your own team members to deliver high quality services as well as the ability to influence managers across all levels in the organisation to manage their own team members in a similar way;
  • The skill to use your leadership role to drive forward our ambitions for diversity, equality and inclusion, being an agent for change ensuring that all staff are valued for their contribution, offered equal opportunity for growth, development and career development and fulfilment and never experience discrimination in our workplace.
  • Excellent verbal and written communication and presentation skills, with the ability to convey information and ideas effectively to a range of different audiences.
  • Excellent negotiating and influencing skills on complex and sensitive issues.

Skills continued


  • Able to effectively manage and diffuse conflict in an open manner.
  • Able to effectively contribute to strategic decision making within the department and across the Trust.
  • Accomplished at leading and delivering to deadlines and within set resources.
  • Able to foster constructive collaborative relationships with internal and external stakeholders to achieve success through partnership.
  • Ability to collate, manipulate and analyse data to produce compelling management information that drives the achievement of high quality operational outcomes.
  • Excellent organisation and time management skills with ability to prioritise own and team workload.
  • Ability to maintain own CPD, enhancing own performance through continuously developing knowledge, skills and behaviours to meet the current and future requirements of the job.



  • Track record of operational and strategic HR achievement, working with a broad remit, including designing, leading and implementing strategies and plans in a complex multi-disciplinary organisation.
  • Substantial management experience in a large, complex, high performing organisation.
  • Experience of providing senior leadership and management of multiple professional teams resourcing, employee relations and business partnering.
  • Demonstrable evidence of ability to diagnose, develop and deliver effective HR interventions in a wide variety of situations.
  • Demonstrable success in working with a significant level of autonomy to deliver large scale change, working with a range of stakeholders, delivering to time, cost and quality.
  • Project management experience, including managing complex projects that have a Trust-wide and potentially an ICS wide impact.
  • Complex employment relations expertise and joint working with staff representatives.


  • NHS experience in a workforce management role.
  • Medical staffing, some experience of working in medical staffing and/or knowledge of managing matters that fall under Managing High Professional Standards would be advantageous.



  • Significant knowledge and understanding of
  • contemporary employment policy and practice.
  • employment law.
  • the challenges facing the NHS today in terms of workforce development, leadership and culture.

Values and Behaviours


  • Evidence ability to uphold the Trusts values Compassion Excellence Collaboration.

Other (eg ability to participate in an on-call rota)


  • This post holder is required to work in an agile way across the Trust and will need to travel to our offices in Huntingdon on a weekly basis to provide leadership and management to the team. The post holder will also from time to time need to travel between buildings, sites and other settings including clinical settings and may be required to attend meetings off site.

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust


Royal Papworth Hospital

Papworth Road

Cambridge Biomedical Campus




Employer's website (Opens in a new tab)

Any attachments will be accessible after you click to apply.


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