Job summary

Our Board have clear ambition to be a 'Digital First' organisation. Our digital strategy is a collaboration between the Trust senior management team, the Digital Team, and a wide range of stakeholders who firmly believe in building upon our digital capabilities to ensure ELFT are regarded as pioneers in Digital. The scale of response to the COVID-19 pressures, particularly enabling remote and mobile working, and setting up the Stratford vaccination centre has been remarkable. However, there are also significant challenges to address. Digital tools and services are now fundamental to the management and delivery of our services. This is an extremely exciting time to be joining our Trust on this journey.

Main duties of the job

This is an excellent opportunity to help shape a leading digital function in the NHS. The Service & Storage Manager will play a key role in our Infrastructure & Unified Communications Team and will lead and provide subject matter expertise in day-to-day management and monitoring of the trusts' infrastructure including storage, servers and virtual environment, ensuring high availability of clinical and non-clinical systems.

Working as a Servers & Storage Manager this role will manage and mentor a team of expert technical staff responsible for providing comprehensive 3rd line digital infrastructure expertise supporting & developing the Trust's VMWare, Microsoft Server Platform including DHCP, Firewalls and more.

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About us

Originally formed in 2000, ELFT has long been recognised as a centre of excellence for mental health care, innovation and improvement. We care for a population of more than 750,000 and we are proud to serve one of the most culturally diverse parts of the UK. In Bedfordshire and Luton, we are now responsible for a further 630,000 people's mental health and community health care needs. Wherever patients receive our services and from whichever team, our values of care, respect and inclusivity underpin all that we do. Valuing the diversity of our local population is fundamental to realising our vision to provide outstanding healthcare to our diverse community. In September 2016, the Trust was proud to be rated as 'Outstanding' by the Care Quality Commission, and the Trust was once again rated at 'Outstanding' by the CQC in June 2018 and 2021.

Job description

Job responsibilities

We are looking for an experienced technical infrastructure manager who has an excellent understanding of server and storage management. You will have a deep understanding of utilising Microsoft Server technologies, Hyper-V and VMWare and be accustomed to working in a healthcare or similar corporate setting. In addition to leading and managing teams to successfully deliver digital infrastructure services, you will also have an understanding of ITIL and be proficient in working within its lifecycle.

In return, you could be part of our digital first journey in which there is both permission and support to be innovative, to ensure the Trust develops a leading digital function.

Person Specification

Education/ Qualification/ Training

Essential

• oQualified to Master's degree level in a suitable technical, scientific or mathematical subject or equivalent experience
• oManagement/leadership qualification or equivalent experience
• oEvidence of continued professional development MCSE (Microsoft)

Desirable

• oITIL
• oVCP (VMware)
• oProject Management

Experience

Essential

• oProven experience of working in a management/leadership role
• oExperience of managing, leading and motivating a team
• oLeading service changes to improve performance
• oResponsible for a budget and budget setting
• oIdentifying and interpreting national policy and implementing required changes
• oBusiness case development and annual planning, longer term planning
• oProven experience of working in a management/leadership role
• oFinancial procedures including budget setting and working knowledge of financial processes
• oBusiness planning /annual planning/long term planning
• oIn depth understanding of change management
• oRisk management and governance

Desirable

• oExperience of working within an NHS Digital Department environment.
• oUtilising Microsoft Server technologies, Citrix, Hyper-V, VMWare or an enterprise storage solution within a corporate environment

Knowledge and Skills

Essential

• oHighly developed specialist knowledge of working in a digital support environment.
• oIn depth knowledge of Microsoft Server technologies and their correct usage
• oKnowledge of service improvements/transformation and project management

Desirable

• oGood understanding of the current NHS agenda and healthcare policy

Personal

Essential

• oGood analytical and problem solving skills - ability to analyse highly complex data/information and make judgements/draw conclusions - including ability to respond to unexpected demands
• oAbility to work independently and make autonomous decisions
• oStrong communication skills both written and verbal - able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders
• oAbility to embrace, lead and drive change
• oAbility to organise and prioritise own workload and direct the work others and adjust plans as required both in the short and long term
• oAble to work flexibly to meet the demands of the role
• oDemonstrates a strong desire to improve performance and services

Any attachments will be accessible after you click to apply.

363-CP5310647