Digital Communications Officer

Humber Teaching NHS Foundation Trust
£28,407 to £34,581 a year pa
Closing date
4 Jun 2023

View more

Other Health Profession
Band 5
Contract Type
Full Time
  • An excellent opportunity for an experienced digital communicator with excellent technical knowledge, to grow & develop in a supportive and creative team
  • Join an award-winning NHS Trust with a reputation for high quality delivery & service
  • Work remotely with access to high quality offices in Willerby, East Yorkshire. One day p/w in the office plus occasional travel across Hull, East Yorkshire & North Yorkshire

The communications team is responsible for internal and external communications to a wide range of stakeholders. This new role will work with our supportive and creative communications team to develop, update and maintain current and future service websites.

As health care and prevention changes, we are engaging more of our service users and their families online. Our network of service websites communicates with specific audiences to support access to care, treatment and support.

Your background in digital account management or web development will make you well placed to support our teams commissioning, developing and maintaining web presence for the services we run.

This includes briefing new projects, ensuring current sites are up to date and that all sites are managed in line with best practice.

Experience with content management systems, SEO and analytics is essential as is an awareness of website development techniques and how to brief developers.

The role will also create content for social media and update and develop digital newsletters.

Main duties of the job

  • Contribute to the delivery of the communications strategy.
  • Support teams to plan and produce high quality digital content in line with their strategic objectives, tailored to specific audiences and optimised for digital channels
  • Write effective briefs for new websites and work with developers/development agencies managing projects from inception to completion.
  • Establish, build and maintain good working relationships with services to ensure websites are up to date at all times.
  • Deliver reports on website performance including recommendations for improvements works
  • Using specialist knowledge of Search Engine Optimisation and Google Analytics continuously improve the organisation's digital presence
  • Writing clear, creative and effective copy for websites, newsletters and social media.
  • Proof-read and copy-edit online and print publications.
  • Work with the wider communications team to exploit the possibilities offered by digital channels including social media and others in communicating with internal and external stakeholders.
  • Support the management and development of the Trust's brand and corporate identity across internal and external communications channels undertake design work to deliver visual collateral to help communicate with and engage staff, patients and stakeholders.
  • Act as a Communications Partner for a clinical division to support communications requirements
  • Support and undertake administrative tasks to assist the day to day running of the team.

About us

We are anaward winning and CQC rated good, health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough and Ryedale & Whitby. We deliver safe, effective and integrated health services that improve the physical, mental and social health and wellbeing of patients and service users.

To find out about our wide range of services including mental health, learning disabilities, children and young people service, Forensic, Community and Primary Care visit our website

You'll join our team of over 3600 colleagues that work together across our wide geography and specialties to change lives daily. We're extremely proud of our Trust community, knowing you can expect to receive a warm welcome and all the support you'll need from your new team to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Job description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification

Person Specification

Qualifications & Knowledge


  • Educated to degree level or equivalent experience
  • Specialized knowledge of Web development and digital platforms including Search Engine Optimisation and Google Analytics
  • Evidence of continuous professional development


  • Professional or postgraduate qualification in digital design, communications, graphic design, creative digital media, similar



  • Previous experience working in a digital communications role or similar
  • Ability to manage competing priorities and pressures for self and others in a challenging environment


  • Experience of working for a large complex public sector organisation (either in house or as contracted support)
  • Good understanding of key issues facing the NHS

Skills & Competencies


  • Up to date knowledge of digital communications and marketing techniques and approaches
  • Evidence of organisational and administrative skills
  • Excellent oral and written communication skills
  • Evidence of delivery of digital marketing campaigns
  • Evidence of website management


  • High level of skill in using web-based communications, including content management systems, social media, blogs and news/emerging technologies
  • Photography skills
  • Design skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Humber Teaching NHS Foundation Trust


Trust Headquarters

Block A, Ground Floor, Beverley Road


HU10 6FE

Any attachments will be accessible after you click to apply.


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