Job summary

This is an exciting opportunity to join the Central Operational Team as the Business Intelligence Partner, providing access to timely and understandable data and working across a range of key operational performance improvement and assurance programmes.

The Business Intelligence Partner will have a pivotal role in supporting the Central Operations Team to effectively use data and information to make decisions and identify key areas of focus. The Business Intelligence Partner will provide regular reports, as well as designing new dashboards and providing support into time limited programmes relating to operational delivery and improvement.

You will be therefore be adaptable to the changing operational pressures of the Trust and will develop effective working relationships with a range of internal stakeholders, particularly our in-house Information Management team. You will use your analytical abilities to identify risks and issues, and to provide insight on Trust performance, to help improve the care for our patients.

Main duties of the job

You will support the Senior Operations Advisor and wider Operations Directorate to:

Design and develop reporting as requirements change, working with end users to advise on report contents and ensure work meets their specifications.

Provide an ad hoc information service to the Central Operations Team that is consistently of high quality.

Support the completion of statutory returns such as periodic situation reports.

Identify where similar reports used across different stakeholder groups can be streamlined so that data is collected once but used in multiple forums.

Proactively identify and escalate adverse trends or data issues that may affect performance or compromise the quality of information to the Senior Operations Advisor on a timely basis.

About us

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close on midnight on the 29th May 2023.

Interviews are due to be held on 7th June 2023.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent or experience in a business analyst role Postgraduate qualification in relevant area or equivalent experience in relevant field Able to demonstrate advanced/Expert computer skills, e.g. highly proficient, competent and efficient in a range of software applications.

Desirable

• ECDL Advanced/Expert or equivalent knowledge

Experience

Essential

• Previous NHS role involving a high degree of data analysis, transformation or quality improvement Previous experience of working to tight deadlines or delivering to high performance standards Previous experience of managing own /other's workload. Previous experience in writing reports/queries in SQL Previous experience of working with a patient administration system Experience of using Analytical skills, including an ability to analyse and present data Experience of using QlikView to design files to display data in a number of formats.

Desirable

• Some leadership, teaching, training or project management experience (not necessarily gained in a work environment). Experience of working within Epic especially knowledge of the CLARITY database. Knowledge of the various reporting tools within Epic

Knowledge

Essential

• Understanding of importance of Data within an NHS environment. Knowledge of the workings of the NHS and health service issues such as Performance Targets. A working knowledge of NHS Data Standards.

Skills

Essential

• Excellent communication skills. Highly numerate. Ability to work on own initiative and confident to interact with all grades of staff. Ability to identify data problems and deal with issues as they arise. Must have an accurate and methodical approach to work with excellent attention to detail. Ability to work as part of a team

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of kind, safe and excellent. This behaviour is outlined on the final page of this person specification.

Desirable

• Evidence of continued personal development.

Any attachments will be accessible after you click to apply.

180-F-235177-RE