Psychological Wellbeing Practitioner

Central & North West London NHS Foundation Trust
£32,720 to £39,769 a year pa inc HCAS
Closing date
6 Jun 2023

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Mental health, Mental health practitioner
Band 5
Contract Type
Full Time
Job overview

We are looking for enthusiastic and motivated qualified Psychological Wellbeing Practitioners (PWPs) to join our team at CNWL Talking Therapies Service Brent. We are a large, well established service based in a diverse borough of London. Our service provides low and high intensity therapies at Step 2 and Step 3, alongside our Step 3 counselling service. We are passionate about the work we do and care provided to service users, and work by the trust values of compassion, respect, empowerment and partnership. Our team is key in the work we do and service provided to the population of Brent.

We are looking for Psychological Wellbeing Practitioners with excellent communication and interpersonal skills, who are adaptable, enjoy challenges and diversity and demonstrate an enthusiasm for primary care work. We particularly welcome applicants who speak other languages and who have enthusiasm for and experience of working with diversity.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

Main duties of the job

You will be working within a stepped care model, providing assessments and delivering evidence based low intensity interventions for people with common mental health problems. Assessments and interventions may be delivered face to face, via digitals platform (Teams) or via the telephone. You would also be expected to deliver psychoeducational workshops and become involved in working within the local community and establishing links with voluntary service organisations to promote the service.

You will receive regular clinical supervision and support from a qualified therapistand work closely with other clinical practitioners within the team. The Brent Talking Therapies service has close links with other IAPT teams in CNWL, as well as, wider links with other mental health teams within Brent. We have a strong tradition of supporting staff development and further progression onto higher training.

About us

Working for our organisation

The catchment area of the post is the London borough of Brent. The main hub for the service is based at Fairfields House in Kingsbury and there is a satellite hub at Bell House in Willesden Green. You will be required to work across both hubs and in other parts of the borough, e.g. GP surgeries and community settings.

We operate an agile working policy where staff combine remote working and being on-site to deliver face-to-face appointments and other service commitments that require a hub-based presence. The post-holder will work full-time hours and may be required to work at any times between 8am and 8pm on weekdays including an evening clinic as required by the service.Wellbeing is important within our service and we are a collaborative and cohesive team. We have a dedicated wellbeing group within the service to help support individuals' and the wider team wellbeing.Benefits of working for CNWL include:o 27 days of annual leave, plus bank holidays, with an increase to 33 days with continuous serviceo NHS discounto Opportunities for career progressiono New starters will have a 13-week probation period which is a supportive process to allow individuals to learn and work within the key aspects of their role over a period of timeo If you would like to see what it's like to work for CNWL please have a look at

Job description

Job responsibilities

Job description and main responsibilities

  • To accept referrals via agreed protocols within the service. This includes participation in the teams duty and triage rota to screen referrals along with a high intensity therapist and a senior clinician.
  • To assess and support people with a common mental health problem in the self management of their recovery.
  • To undertake patient-centred interviews which identify areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
  • To make decisions on suitability of new referrals, adhering to the departments referral protocols, refer unsuitable clients on to the relevant service or back to the referral agent as necessary or step up the persons treatment to high intensity psychological therapy.
  • To provide a range of information and support for evidence based high-volume low-intensity psychological treatments. This may include guided self-help computerised CBT, information about pharmacological treatments. This work may be face to face, telephone or via other media.
  • To educate and involve family members and others in treatment where necessary and appropriate.
  • To adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
  • To attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
  • To complete all requirements relating to data collection within the service.
  • To keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.
  • To work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.
  • To assess and integrate issues surrounding work and employment into the overall therapy process.
  • To operate at all times from an inclusive values base which promotes recovery and recognises and respects diversity.
  • To prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.
  • To deal with a range of clients and clinical situations, including those involving highly emotive communication and the need to apply initiative, tact and persuasion in the face of psychological resistance

Person Specification



  • Qualification from PWP Training Course from a BABCP accredited provider (Post Graduate Certificate or Level 3 undergraduate course) OR equivalent


  • Further post graduate training in relevant areas of professional psychology, health, social science, and/or research design and analysis.



  • Evidence of working with people with mental health problems.
  • Experience of working in IAPT/Primary Care Services and delivering low intensity interventions .
  • Evidence of having worked in a service where agreed targets were in place to demonstrate effective clinical outcomes.
  • Experience of using electronic patient management systems such as IAPTUS or PCMIS or similar.
  • Evidence of experience and knowledge of risk assessment and management.


  • Research / audit experience.
  • Evidence of working in the local community



  • High level communication skills: written and verbal, including telephone skills
  • An ability to communicate and work in settings in which the atmosphere may be highly emotive.
  • Ability to communicate sensitive information to patients, carers and colleagues in a way that addresses psychological resistance.
  • An understanding of the needs and difficulties of people with mental health problems
  • An ability to apply existing psychological knowledge to a mental health context
  • An understanding of psychology applied to health care .
  • An ability to evaluate and put in place the effect of training.
  • Computer literate.
  • Ability to work under pressure


  • Fluency in an additional (to English) locally relevant priority language.
  • Experience of delivering group based interventions.



  • An interest in working with people with mental health problems.
  • Ability to work within a team and foster good working relationships with staff from all disciplines.
  • Able to develop good therapeutic relationships with clients
  • Ability to work independently, flexibly, reliably and consistently with work agreed and managed at regular intervals.



  • Ability to accept and use supervision appropriately and effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Central and North West London NHS Foundation Trust


Fairfields House



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