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Patient Transport Service (PTS) Volunteer

Yorkshire Ambulance Service NHS Trust
Yorkshire and North Lincolnshire
Depending on experience Volunteer position with no salary associated
Closing date
1 Jun 2023

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Job summary

Volunteer to help NHS patients in your region

Do you live in Yorkshire or North Lincolnshire, have your own vehicle and enjoy driving?

Would you like to play a vital role in the health and wellbeing of NHS patients, and become part of an incredible team?

Our non-emergency Patient Transport Service (PTS) helps thousands of people to reach their medical appointments every week, supported by our dedicated network of PTS volunteers as part of our Volunteer Car Service (VCS).

PTS volunteers provide non-emergency transport for patients who are able to walk but may need assistance and are eligible for transport, to and from hospitals and other healthcare settings. This can include patients attending hospital outpatient clinics, being admitted to or discharged from hospital wards or needing life-saving treatments such as chemotherapy or renal dialysis.

Due to the nature of the role, we strongly advise our volunteers to be double vaccinated against COVID-19 and are up to date with all boosters.

As a PTS volunteer you will receive full training, a uniform, a first aid kit and a mileage allowance of 45p per mile, with an additional 5p per mile allowance when transporting a patient.

Main duties of the job

You don't need to have any previous experience as full training will be given, just be caring, friendly and have a willingness to help.

If you are successful at application stage, you will be invited to an informal interview over the phone on 29th May 2023. Please note this is more of an informal chat than an interview.

You will then be invited to a driving assessment and a 2-day induction course. Please see dates below:

Driving Assessments:
  • WC 5th June 2023

2-day Induction Course:
  • To be held at York on Monday 19th and Tuesday 20th June 2023
  • To be held at Wakefield on Monday 3rd and Tuesday 4th July 2023

You will be able to claim back mileage expenses for attending these training/assessment sessions once the recruitment process is complete.

About us

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 5,800 staff, who together with over 1,100 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our values: Compassion, One Team, Integrity, Innovation, Empowerment and Resilience are at the heart of all we do.

Job description

Job responsibilities


To apply to become a volunteer you must:
  • Be 18 years old or over
  • Hold a valid, full UK driving licence with no more than three penalty points (please note we cannot accept volunteers with drink driving endorsements until a period of 11 years has expired from the date of the offence)
  • Have access to a car with four or more doors
  • Have access to the internet and email
  • Be willing to take part in all stages of the recruitment process
  • Be a good communicator

Before taking the time to apply, please familiarise yourself with the recruitment process and ensure that you are willing to take part in all stages of the process.

We currently have approximately 200 volunteers giving up their time to provide this vital service between the hours of 06:00am and 08:00pm Mondays to Saturdays.

There is no minimum amount of time required from our volunteers; you may be available once a month or several times a week.

For full details of the detailed job description and main responsibilities, please refer to the job description under supporting documents.

Person Specification



  • Over the age of 18 years old
  • Valid UK Driving Licence
  • No more than 3 penalty points (please note we cannot accept volunteers with drink driving endorsements until a period of 11 years has expired from the date of the offence)
  • Has access to a 5-door vehicle

Any attachments will be accessible after you click to apply.


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