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Business Administration Apprentice

Royal Cornwall Hospitals NHS Trust
£14,189 a year pa pro rata
Closing date
7 Jun 2023

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Job Details

An exciting opportunity has arisen within the Learning and Development team for an enthusiastic individual to join our team as a Business Administration Assistant Apprentice

You will have opportunity to develop the skills that help provide a comprehensive and effective administrative service as well as gaining insight into the provision of education and development within the NHS.

Working as part of a team you will gain experience in a range of different communication techniques with a wide range of internal/external personnel.

This is a full time post of 37.5 hours a week

Main duties of the job

Provision of a comprehensive and effective administrative service to support the smooth and efficient running of the Learning and Development Department , which is part of the high quality service delivered by our busy HR Directorate.

You will be required to work as part of a team, communicating effectively and courteously with a wide range of internal/external personnel using various IT applications and updating training data.

About us

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Job description

Job responsibilities

To provide administrative support i.e. filing, scanning, photocopying and typing.

Accurately input, retrieve and collect data and information using the Departmental and Trust computer systems.

Deal with face to face and telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times.

To be responsible for receiving and processing outgoing mail, incoming and out-going telephone calls in accordance with Trust Policies.

To communicate effectively and liaise with other professionals in a clear, concise and professional manor.

Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service sharing information as appropriate.

To act as an ambassador for the department and promote its services.

Support the Trust by attending career events and fair to promote apprenticeships

To undertake statutory training as required in accordance with Health and Safety regulations and the Trusts policies.

To ensure that security in the work environment is maintained, locking doors and windows, challenging unknown persons who enter the work area and by wearing the Trust identity badge at all times whilst at work.

To provide support to events facilitated by HR such as corporate induction and recruitment events.

To take minutes at meetings, when required.

To maintain sufficient stocks of stationery and place orders as and when required.

Be responsible for reporting faults in office equipment to the appropriate contact points.

To contribute to driving efficiencies and continuous improvement.

To complete the Apprenticeship within the agreed timescales

Any other duties as deemed appropriate by senior staff.

Please see the attached job description for full details.

Person Specification



  • Excel Experience



  • GCSE's Grade A-C or equivalent English
  • GCSE's Grade A-C or equivalent Mathematics


  • Administration Experience
  • Excel & Teams Applications Experience
  • ESR Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Royal Cornwall Hospitals Trust


Royal Cornwall Hospitals NHS Trust



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