Operational Lead - Community Mental Health Rehabilitation

Midlands Partnership NHS Foundation Trust
£43,742 to £50,056 a year pa pro rata
Closing date
30 Jun 2023
Job summary

The Community Mental Health Rehabilitation Service is a new service within Shropshire Care Group. The service works with individuals with complex psychosis and wider health and social care needs at an early stage of their recovery.

The Operational lead will also manage the existing Community Mental Health Rehabilitation team with the focus on and supporting people who are currently placed in out of area specialist rehabilitation placements to be able to return to their local area.

The Operational lead will also support the management of Elms House (an open mental health rehabilitation setting) in Shrewsbury and work closely with the provider Trident Reach to support individuals to achieve their goals at the Elms and step down into the community.

This position will support you to develop experience and skills in partnership working with individuals and their families and multiple wider system partners. Furthermore, the service will support you to develop an in depth understanding of complex organisational, operational and clinical processes.

Therefore, if you are an experienced Mental Health Nurse, Occupational Therapist, Psychologist or Social Worker who has the skills and passion to take on this key role on leading on this new service and want to know more about the post please do get in touch.

Main duties of the job

The post holder carries day to day responsibility for the operational management and delivery of the service.

The post holder will ensure that a high quality of service is developed and delivered within this clinical area.

Working in partnership with service users, carers, the wider multi-disciplinary team and other partners and agencies to ensure effective outcomes

To provide leadership and support the Service Manager in ensuring high quality care is provided across the pathway

The post holder, with the support of the Service Manager, will hold delegated responsibility for the management of the pathway team budget.

The post holder will have responsibility for ensuring performance within designated trust standards including Key Performance Indicators and financial management targets.

The post holder will be responsible for the management of staff within the team, leadership, the delivery and delegation of management supervision and ensuring appropriate clinical / professional supervision takes place as per Trust policy and procedure.

The post holder will also play a key role in building relationships and partnership working that will allow access to services for people with complex mental health needs (who may be in-patients in a variety of settings including Independent Hospitals, Low Secure Care settings) to support their journey through the rehabilitation pathway.

About us

By joining Team MPUFT, you will be helping your communities and in return for this, we will support you by;
  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rate s
  • Salary sacrifice bikes up to �2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to �250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Job description

Job responsibilities

Service Development and Review
  • To engage in and support the development of policies, procedures and working practices within the team. Ensure implementation, monitoring, evaluation and compliance with all policies and procedures in area of responsibility.
  • Work collaboratively with the Service Manager, and wider team and partnership/system leads in the planning and delivery of the service.
  • To ensure that all Trust policies and guidelines are adhered to and provide guidance to clinical staff regarding implementation.
  • To support the local implementation/development of national strategies and to initiate change and practice development.

Management of Resources and Performance:
  • To manage designated team, exercising effectiveness and flexible budget control in order to stay within budgetary limits in conjunction with locality manager.
  • Maintains the achievement of Key Performance Indicators and Essential Standards
  • Authorised signatory for budgets associated with the delivery of all aspects of clinical care.
  • Day to day line management responsibility for staff working within the pathway including management of sickness, performance, recruitment and appraisals.

Service Delivery
  • To promote, develop, implement and manage clinical standards and good practices within their sphere of responsibility.
  • Accountable for direct delivery of service, providing specialist advice which contributes to the care of service users who require a period of intensive rehabilitation to support them to live the best lives they can
  • To be a visible, consistent presence in team and wider partnership working relationships
  • Engage in complex case management meetings as necessary
  • To be open and accountable to service users and carers and to promote a positive approach to person centred care.
  • To ensure the use of and adhere to the CPA policies and processes.
  • To support and ensure safeguarding policies and procedures are implemented

  • To provide appropriate advice to team staff, multi-disciplinary and Management Groups.
  • To monitor and evaluate practice based on contemporary and current trends and initiate changes in the light of these findings.
  • To ensure that all statutory and professional responsibilities of the relevant professional Codes of Conduct are met in conjunction and collaboration with respective clinical/professional leads.
  • Ensure skill mix provided is compatible with demands of the service with due regard to the assessment of risk.
  • To promote, encourage and develop integration between community and inpatient services.
  • Work collaboratively in order to facilitate effective early discharge planning from out of area placements/inpatients settings
  • Encourage and facilitate multi-disciplinary and multi-agency working.
  • Provide advice, information and support in relation to the Local Authority and NHS Complaints procedures. Implement associated actions and recommendations.
  • In conjunction with the service manager,monitor and manage theperformance of the team and individual team members, to ensure achievements of Trust organisational targets/objectives.
  • Undertake operational management supervision and ensure appropriate clinical / professional supervision arrangements are in place for all staff.
  • Ensure compliance with the Trusts objectives in relation to the Governance Agenda, achieving a continuous process of monitoring and improving safe effective care delivery.
  • Encourage staff to share good practice, develop ideas to improve services and promote research.
  • Maintain a strong overview on environmental standards and address any issues relating to safety, dignity, poor quality and poor hygiene and infection control.
  • Promote service audit, evaluation and research.
  • Ensure robust risk assessment and management accordance with policies.
  • Ensure all staff receive a PDC appraisal and have an appropriate personal development plan including mandatory training.
  • Undertake mandatory training and have an appropriate personal development plan in place.

Person Specification



  • First level professional nursing /AHP/Social Work qualification.
  • Post-registration experience and/or evidence of formal courses and training at post graduate diploma level


  • Quality Improvement Methodology Training, e.g. LEAN
  • Recognised Management or Leadership Qualification



  • Experience of effectively initiating, developing, implementing and evaluating operational processes.
  • Significant demonstrable post qualification experience at Band 6 working in a mental health / specialist inpatient setting.
  • Evidence of improving service delivery in line with evidence based practice.
  • Demonstrable experience of effective multi-disciplinary team working.


  • Experience of managing multi-disciplinary teams



  • Comprehensive knowledge of relevant health and social care legislation and policy and challenges facing NHS providers.
  • Knowledge of the NICE guidance and standards relating to rehabilitation for those presenting with complex psychosis and needs
  • Knowledge of regulatory bodies and the requirements associated with this in terms of standards of service delivery, e.g. CQC.
  • Resource management skills
  • Management and clinical supervision skills
  • Risk assessment / risk management knowledge and skills.
  • Highly developed communication and interpersonal skills and the ability to demonstrate diplomacy, tact and negotiation skills.
  • Ability to lead effective and sustainable change.


  • Project management skills
  • Skills in leading quality improvement initiatives

Any attachments will be accessible after you click to apply.


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