This job has expired

Business Analyst

The Royal Wolverhampton NHS Trust
£35,392 to £42,618 a year pro rata per annum
Closing date
1 Jun 2023

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Other Health Profession
Band 6
Job summary

We are offering a fantastic opportunity for a talented business analyst to define the transformation of some of our key clinical services.

This is an excellent opportunity to be involved in large scale software implementation and clinical transformation providing real benefits for our patients and clinicians.

We are offering:
  • Great NHS terms and conditions
  • An opportunity to fully demonstrate your capability as a business analyst
  • Experience of projects with digital systems, data, and transformation focus
  • Utilising the best analysis tools for collaboration across the organisation
  • Ability to work alongside both technical and clinical colleagues
  • A friendly and supportive team of like-minded professionals
  • The chance to work for a great cause ... an improved NHS.

Please note that a regular onsite presence and travel to other Trust sites is required as part of our hybrid working arrangements. Interviews will be held face to face at the Hospital.

Main duties of the job

We are seeking a business analyst who:
  • A highly inquisitive and articulate individual with an eye for detail
  • Who is keen to promote digital ways of working as a means to secure service improvements and efficiencies
  • With the ability to identify and engage with all levels of stakeholders
  • Who will use their skills to find the best ways to capture, understand, and document current ways of working
  • Who will team up with service areas to analyse and identify new ways of working with technology
  • Who will develop an understanding of the impact of introducing new systems alongside other existing clinical systems and fully consider the implications
  • Who will work with the project team to define processes, system use and configuration
  • Will validate and promote the new ways of working
  • Will take responsibility for ensuring that the new system and processes are designed to achieve the intended benefits

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as \Good by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Job description

Job responsibilities

The post holder will need to communicate with clarity and confidence in a variety of situations, e.g. presenting business cases, reports on progress through verbal, written reports and presentations to directors and project boards, informing members about new ways of working, conveying technical detail of projects to non-technical staff both clinical and non-clinical. They will have well-developed negotiating skills and be able to build relationships with, and influence, a range of people at various levels across the organisation

The Business Analyst will be expected to work closely and harmoniously with all IT team members and other staff from within the organisation, staff from the Local Health Economy and suppliers of systems in order to facilitate collaborative working, and mutually beneficial solutions to problems. This will include formulating a communications approach that will engage all stakeholders to maximise the use of existing resources and identify opportunities

The post holder will have direct contact with:
  • All levels of Trust staff
  • Non Executive and Executive Directors of the Trust
  • External Agencies and Suppliers
  • Other Trusts, GPs
  • NHS Agencies including DoH, NHSLA
  • Procurement and Supplies staff

To assimilate, manage and communicate a wide range of information, some of which will be complex and may involve matters relating to individual staff, patient matters or matters of commercial confidence. The dissemination of technical information in a complex form needs to be translated into an appropriate format for users of different skill-levels

To work as the liaison between the business side of the Trust and the IT Team, negotiating project requirements and monitor key commercial developments, identifying, managing or escalating commercial disputes, as appropriate

Ensure projects are aligned with Local Healthcare Strategies and the Trusts ICT Strategy

Lead on proposal and implementation of new policies and procedures aligned with opportunities identified during the projects lifecycle

Ensure projects are compliant with the agreed Business Analysis frameworks ensuring that process maps and full business/functional requirements are produced, and agreed for all relevant IT projects

Ensure the effective use of software packages such as Microsoft Office, Microsoft Visio and Project

Collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans

Analyse and document business processes

Document workflows and results of business analysis and obtain sign-off from client on the specifications

To provide the link between the customer, development team and any third party regarding software functionality, throughout the development lifecycle

To design and execute user test scenarios and test scripts

Day to day management of change requests in relation to the project plans to ensure agreed deadlines are met

Prepare business cases where appropriate, setting out requirements, proposing solutions and seeking approval for projects

Maintain regular consultation and engagement with all relevant stakeholders

Organise and prioritise own workload within agreed objectives and that of the project team. Works autonomously within agreed project parameters (usually defined by project manager and agreed with the project board and Senior Responsible Owner)

The post holder will be required from time to time to undertake duties and attend functions outside normal working hours

To drive an ongoing cycle of process improvement and contribute to business analysis best practice

To implement the relevant degree of change management by individual project to ensure that any implementation is sustainable

To report and escalate issues around requirements and functionality delivery, as appropriate, to the Project Manager

This job is important to the organisation moving forward with new developments particularly with regard to achieving a more electronically enabled environment

Participate in the Trusts planning process and be responsible for the specification and development of costed proposals and business cases for IM&T service development and infrastructure projects to meet the delivery of local IM&T requirements.

Attend mandatory/statutory training as identified in Trust policy

Participate in the Trusts appraisal/Personal Development Plan system

Monitor and maintain health, safety and security of self and others

Maintain and develop an environment and culture that improves health, safety and security

Contribute towards the Trusts action planning process to ensure compliance with Information Governance requirements, developing, maintaining and reviewing policies and procedures as required, reporting any breaches of IM&T confidentiality and security as required

Contribute to the development and creation of policies and technical procedures

Co-operate with any audits carried out by internal and external auditors and the implementation of any associated recommendations

Ensure that health and safety requirements are met and to undertake appropriate risk assessments within service area and across the Trust where necessary, taking follow up action as required

Responsible for ensuring that all IT project delivery is complaint with Trust policies and procedures

Comply with and keep up to date with the requirements of legislation such as Data Protection Act 1998, Freedom of Information Act 2000, Computer Misuse Act 1990

Provide and receive highly complex, sensitive or contentious information as part of developing business case proposals and persuading project boards or others of the importance of any specific piece of work

Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and support staff development and training

Provide support and mentorship to the Support Business Analyst role.

To carry out any other duties appropriate to the position and grade as may be determined

Act in ways that support equality and value diversity

Support equality and value diversity

Promote equality and value diversity

Develop a culture that promotes equality and values diversity

The post holder must maintain confidentiality of information relating to patients, staff and other Health Service Business at all times. The unauthorised use of or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence and action for civil damages under the Data Protection Act 1998

Person Specification



  • Gain understanding of more than one complex area rapidly and to identify relevant/improved ways of working
  • Experience of the full project life cycle


  • Demonstrable understanding of Health settings and health information systems



  • Evidence of developing processes and related artefacts using MS tools/Visio
  • Evidence of excellent communication with varying levels of stakeholder



  • Educated to Degree level or equivalent experience
  • Evidence of continuing personal development


  • BCS Business Analysis Certificate (Foundation) or equivalent



  • Needs to be able to explain unfamiliar concepts to staff
  • Ability to manage complex situations where there may be conflicting views or interpretation to successful conclusion



  • Hybrid on-site working (minimum 3 days p/week on site presence)

Any attachments will be accessible after you click to apply.


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