General Manager - Surgery

Barts Health NHS Trust
£78,163 to £88,884 a year per annum inc
Closing date
28 May 2023

View more

Other Health Profession
Band 8C
Contract Type
Full Time
Job summary

This is an exciting opportunity to join the Royal London as our new General Manager for the Surgery Directorate.

This is a fast paced, high profile and varied role, with scope for the successful candidate to work on both strategic and operational priorities.

We are looking for someone who is motivated, kind and collaborative, to work alongside our talented group of service managers, clinicians and nurses.

Main duties of the job

  • Responsible for operational management of Surgery Directorate Services across Barts Health and outreach services
  • Co-ordinate the operational delivery of all responsible services and ensure the safe and effective use of all resources. Specifically to take a lead in achieving key performance targets in line with local and national agreements.
  • In partnership with the Clinical Director and Senior Nurses, take operational management responsibility - with the specialty Lead Clinicians, Operational Managers and Heads of Department within the Service Groups - for the delivery of Cost Improvement Program.
  • Provide senior leadership and overall general management for Barts Health NHS Trust, working in close collaboration with the Divisional Directors and Directors. To work with the Clinical Directors and Heads of Department to ensure the development of staff and services, in conjunction with a wide range of partner organizations.
  • Support the clinical and managerial leadership, delivering a range of outcomes, ensuring that fundamental and underlying activities to organizational success are achieved.
  • Drive innovation, modernization and high levels of staff and patient satisfaction for the Service Group.
  • Act as an ambassador for the Trust and as a Senior Manager of the Trust working in an ethnically goals

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.

Job description

Job responsibilities

Leadership and Strategic Management

To provide a clear sense of purpose and leadership by being visible and accessible to staff,patients and the public.

To work collaboratively with the Clinical Directors, Clinical Leads, Service Group leads andthe Clinical Network Boards to develop a vision for staff that ensures a positive, highperforming, productive and supportive culture.

Ensure all levels of staff have a good understanding of the objectives and priorities and how these fit into the overarching Trust plans and how their role contributes to these.

Develop strategies to ensure staff network with other service areas to support and encourage integrated service delivery.

Operational Management

Ensure service group leads are responsible for and effectively manage staff in line with theTrust Human Resources policies and procedures.

Ensure the buildings and equipment used by the services is maintained to a high standard in accordance with Health and Safety requirements and in collaboration with senior managers in Estates and Facilities.

Act as a conduit between the Clinical Director, Lead Clinicians and Senior Managers toensure effective communication and understanding between these groups and across Barts Health and the whole health and social care economy.

Support the Governance Lead, Associate Director of Nursing/Midwifery and Governance or lead as appropriate in the event of investigation into alleged breaches of legal, professional or disciplinary rules occur and ensure appropriate action.

Service Planning, Modernisation and Development

Within the overall strategic framework of the Service, work collaboratively with the Clinical Directors, Service Group Lead and Management Team to identify a clear strategic direction for and development of services which meets planning objectives. This will involve strategic planning, inter-agency communication and negotiation, project management, implementing change and evaluation.

To develop a clear understanding of the health improvement and healthcare needs of theservice patient population and take a lead role in planning to meet them. This will require the development of partnership working across the Trust, Public Health and with Social Services, Housing and the voluntary and community sectors ensuring the needs of the population are being addressed in joint plans, service provision and community development projects. This will require analytical skills, influencing and creativity and a good handle on inter-agency working.

To work collaboratively with the Clinical Directors and Service Group Leads in the strategic development of services. This will require negotiation and conflict resolution with partners, commissioners and stakeholders. This will also involve planning, developing and implementing strategies for the services ensuring active communication with primary care providers and other relevant service providers, e.g. acute services, social services and the voluntary sector

User Engagement

Work collaboratively with Director of Nursing & Governance and Clinical leads on securing feedback on service quality, for example leading on the development of user satisfaction surveys.

Implement systems for promoting the involvement of patients and careers in the development of the clinical service, including maintaining proactive working relationships with the patient's Panel and other patient forums such as the local maternity partnerships.

Information Management

Effectively manage and use IM & T/ICT to monitor the performance of the service, ensuring that accurate information is provided to the Trust within the agreed performance management framework and taking action to continuously improve.

Ensure that all staff are appropriately trained and supported to use the information systems effectively, accurately and automatically in their day to day work.

Take an active role for the service, workign with the Trust's ICT department in the implementation of the information systems strategy and inter-agency information sharingprotocols and procedures.

Financial Resources

To support the management of all relevant services within budget, and to review theseregularly with the Clinical Directors, Clinical leads, Service Group leads and Financecolleagues, ensuring that any relevant risks are known about, quantified and managed.

Negotiate, plan, utilize and monitor financial performance, ensuring the service groups deliver within the available budget and initiating service change as necessary. To seek other funding opportunities as appropriate and manage their allocation and performance monitoring.

Meet with the Service Group Leads and Financial Accountant responsible for the service on a regular basis to monitor the budgets and to propose ways to manage budget problems.

Ensure Service Group leads and their teams understand the financial resources allocated to their department and have the relevant skills and knowledge to manage these resources appropriately and within budget.

In conjunction with Service Group Managers and their teams, identify and implement costefficiency saving schemes, to contribute to further development of the service.

Quality Assurance

To support the governance lead for services on quality assurance by ensuring mechanismsare in place for: Clinical standards Risk Management Clinical Governance, Evaluation and research Audit, Complaints and Serious Untoward Incidents Health and Safety, Education and training

To take action to ensure that all staff in each service work within service and clinicalguidelines and have a good working knowledge of national and local standards.

To ensure that a review of policies, protocols and procedures is undertaken across the service on an annual basis, that gaps are identified and acted upon.

To ensure that the team is aware of audit requirements relating to these policies and that they are built into the Service Improvement Plan so that the audit programme is robust.

To ensure that policies, protocols and procedures receive support and guidance and that process for signing off policies is transparent and robust.

To ensure that a sound policy framework is in place for all aspects of the department and be responsible for all aspects of policy development and implementation

Person Specification



  • Proven track record of successful and sustained management in an NHS Foundation Trust.
  • Proven experience of managing a significant service budget.
  • Strong experience of managing/ supporting teams to improve waiting times for patients
  • Experience of managing people and teams.


  • Involvement in NHS service development and reconfiguration.
  • Leading capacity planning, influencing behaviours of external bodies.



  • Ability to build strong working relationships across Barts Health and use them to overcome barriers to partnership working
  • Able to Influence and contribute creative ideas.
  • Ability to manage complex change in the face of ambiguity



  • Education to degree level or equivalent qualification and or experience.
  • Postgraduate management diploma or equivalent.

Any attachments will be accessible after you click to apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert