Head of Programme Management Office (PMO)

Norfolk and Norwich University Hospitals NHS Foundation Trust
£70,417 to £81,138 a year Per annum
Closing date
26 Jun 2023

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Other Health Profession
Band 8C
Contract Type
Job summary

Norwich and Norfolk University Hospitals NHS Foundation Trust is looking to recruit a head of PMO to join the recently established Transformation team.

The Transformation directorate has a vital role in the delivery of Norfolk and Norwich University Hospital NHS Foundation Trust transformation and improvement programme outlined in its overarching Caring with Pride strategy. The Transformation team is split into two functions: the Programme Management Office (responsible for ensuring appropriate programme governance oversight and assurance) and the Transformation team responsible for project delivery of complex change programmes (as set out in the transformation programme) working alongside the SROs.

The key functions of the PMO include:
  • Direct and lead the Trust PMO on a day to day basis in order to monitor, drive and challenge the delivery of the cost improvement and strategic transformational initiatives across the Trust
  • Establish and maintain strong governance, processes and standardised documentation for all projects and programmes
  • Formally review and challenge project documentation and outcomes
  • Capture lessons learnt from previous projects to develop and build organisational knowledge and experience
  • Provide progress reports against planned delivery, performance metrics and agreed milestones to all key stakeholders (internal and external)

Full time: 37.5 hours per week

Advert closing: 1st June 2023

Interview date: 12th June 2023

Main duties of the job

As the Head of PMO, you will be:
  • Accountable to Transformation Director and will support the delivery of the Cost Improvement Programme (CIP) and strategic transformation initiatives on behalf of NNUH.
  • Responsible for providing support to the PMO to deliver high quality information, to support prioritisation of project deliverables, progress of these projects and highlighting any risks and benefits associated with these projects. They will be expected to work closely with Trust directorate and divisional management teams on a regular basis and work alongside the deputy director of Transformation

You will support the delivery of a high quality, safe and compassionate healthcare service and is expected to act as a role model to others in all aspects of their work and consistently demonstrates NNUH's P.R.I.D.E values of People focused, Respect, Dedication, Integrity and Excellence.

The PMO aspires to become a Centre of Excellence in supporting staff in developing and delivering sustainable financial and clinical quality improvements through the availability of resources and standardised governance processes throughout the organisation.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job description

Job responsibilities

The following skills and experience will be required and are essential for the successful candidates:
  • Leadership of the PMO team and work closely with the head of transformation
  • Planning and scheduling Ensure systems are in place to enable effective planning and scheduling.
  • Monitoring and reporting Manage project controls, reporting to the PMO managers about the project status. Develop project performance reports. Maintain and monitor action logs, track project tasks, risks, issues, dependencies and milestones.
  • Admin Ensure organisational tasks are carried out efficiently. Manage compliance of the programme against quality, financial, and operational controls. Support the general running of the programme management office.
  • Resources Assisting in the development and maintenance of programme management tools and documents.
  • Stakeholder Manage and engage with a wide range of internal and external stakeholders.
  • Financial control Track project savings and contribute to their definition and compilation within CIP schemes. Contribute to the project business case where applicable.
  • Risks and Issues Identification and monitoring of programme and project risks, issues and interdependencies

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification



  • Educated to master's degree level or demonstrable equivalent experience
  • Relevant Project Management qualification
  • Significant experience training/experience in programme management


  • A financial qualification (preferably chartered accountant eg ACA, ACCA, CIMA)



  • Programme and/or Project Management experience including the development of project management frameworks, monitoring, and review processes
  • Delivering objectives to timescales and finding innovative solutions to complex problems


  • Working as a PMO manager, preferably in an acute Trust.



  • A strong understanding of good governance processes including good risk management processes

Attitude & Aptitude


  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Any attachments will be accessible after you click to apply.


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