Job summary

Reporting to the Divisional Director of Operations this is a key position responsible for operational leadership of the departments that make up Patient Access Services at North Mid, within budget for an agreed level of activity at an expected level of service and clinical quality. As General Manager, you will work in conjunction with the divisional triumvirate to ensure the full engagement of all staff in the division in the delivery of the division's strategy and delivery plan.

The post-holder will work with senior clinical leaders and managers to drive and deliver excellent management leadership, support and capacity. They will ensure that effective management and delivery underpins the leadership of the directorate/s they manage and that the Divisional Director of Operations is supported to ensure that leadership decisions are translated into transforming delivery of services and key transformation programmes.

It is an exciting time to join the Community and Patients Access Services Division at North Mid, with multiple transformation programmes underway to deliver our Patient First strategy, delivering outstanding care for our patients and communities.

Main duties of the job

• Ensuring delivery of high quality and safe services to patients, visitors and staff, including management of clinical governance, healthcare standards and risk.
• Maximising operational and performance against management, professional and specialty standards.
• Optimising resource management.
• Managing capacity and operational planning
• Minimising boundaries between services, both within and outside divisions

About us

North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospital here

Job description

Job responsibilities

• Ensuring delivery of high quality and safe services to patients, visitors and staff, including management of clinical governance, healthcare standards and risk.
• Maximising operational and performance against management, professional and specialty standards.
• Optimising resource management.
• Managing capacity and operational planning
• Minimising boundaries between services, both within and outside divisions

Person Specification

Person Specification

Essential

• Post graduate qualification or equivalent experience. Management qualification. Evidence of continuing personal development
• Leadership of a multidisciplinary team and delivering to deadlines and within resources. Significant operational management experience in a complex healthcare organisation. Management of staff. Ability to work across sites, managing competing demands. Effective communication skills. Service planning and project management.
• Broad understanding of the NHS and key policy issues which effect performance. oAbility to achieve effective team working within the division and across divisions. Aptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership. Significant complex budgetary management. Excellent negotiation skills.
• Recent substantial senior management experience, in an NHS acute setting or equivalent. Evidence of leading and managing complex change within a complex environment. Strategic planning and project management. Managing large and complex budgets
• Ability to work under pressure, prioritise and flexibly in a dynamic environment. Diplomatic style. Attention to detail
• Demonstrable ability to meet Trust values.

Any attachments will be accessible after you click to apply.

393-NMUH-617