Senior Case Manager

Central London Community Healthcare NHS Trust
£58,698 to £65,095 a year Per Annum, inclusive of HCAS
Closing date
8 Jun 2023

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Other Health Profession
Band 8A
Full Time
Are you interested in being part of a developing Integrated Care Service?

Are you an experienced senior registered general nurse looking for a new challenge or looking to develop your career in a new direction?

Are you interested in developing and implementing new models of care?

If you answered yes to any of these questions then we would like to hear from you!

CLCH is working in partnership with an alliance of local providers (NHS acute, community and primary care providers, 2 Local Authorities, and a variety of Third Sector organisations). CLCH is looking for a Band 8a senior nurse who is dynamic, is a creative thinker, is collaborative and works as a team player who understands how to adapt to new situations and is passionate about improving health and social care through integration.

The local system across West London is on an exciting journey to improve the way that health, social care and the third sector services work together. The local system has co-produced its Integrated Care Strategy and is now working together to deliver an Integrated Community Team approach.

The team works collaboratively with patients, their families and carers to ensure that patients receive the necessary support to understand and manage their condition themselves, wherever possible, with a clear treatment plan and information on the range of services available and how to access them.

Main duties of the job

This senior case manager role will be key in the Integrated Community Team and will focus on patients with complex needs.

The Integrated Community Team (ICT) model for West London aims to deliver more consistent care for patients in a variety of settings depending on the needs of the patient. This includes care delivery in the community, in patient's own homes, in the GP practice, and within two multi-functional Integrated Care Centres at St Charles and Violet Melchett.

The Senior Case Manager role offers a new and exciting opportunity to become part of the ICT which bringing together health and social care expertise to deliver holistic integrated care for patients in West London CCG. This holistic approach to providing care to people with complex needs includes the following key functions:
  • Risk Stratification and managing risk.
  • Holistic assessment of health, social and wellbeing needs
  • Personalised Care Planning
  • Care delivery and care
  • Prevention and Self care
  • Patient centred multidisciplinary team

The role will involve both care coordination and care delivery and aims (where appropriate) to prevent duplication and minimise the number of professionals involved in the care of the patient.

The post holder will be a key member of the team whose overarching goal will be to work collaboratively to provide improved and more effective integrated care that deliver better outcomes and experiences for patients and their carers.

About us

Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.

Just as we care about our patients' wellbeing, we care about yours!

We can offer you:
  • A comprehensive induction into the community service followed by a local induction to introduce you to the role
  • Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
  • Car lease scheme *T& C's apply
  • Flexible working options
  • Annual travel card loan
  • Training, support and development in your career

As an NHS trust,we are committed to equal opportunities and ensuring equality and diversity in the workplace.

We have a number of staff networks: Disability and Wellbeing Network (DAWN), Race Equality Network and the Rainbow Network which supports LGBT+ staff. Each network has a champion who is an executive director at the Trust and they hold regular meetingsto discuss issues andmake plans to improve CLCH . Please see attached Job Description and Person Specification for full roles and responsibilities

Job description

Job responsibilities

  • Demonstrate excellent communication skills and understanding of a range of communication needs, to ensure that patients are central to the planning and implementation of their care at every stage of the patient
  • The post holder will be a proactive, can do individual who is committed to the model of care and the values underpinning it and can act as a change agent in implementing the model of
  • The post holder will be able to demonstrate compassion and understanding for patients, and will be committed to working with them in a collaborative way to achieve holistic
  • The post holder will be able to demonstrate knowledge across care services, and operates effectively in a flexible and demanding environment, proactively engaging with a broad range of health and social care Please see attached Job Description and Person Specification for full roles and responsibilities

Person Specification



  • Professional Registration as Registered Nurse
  • Educated to degree level or equivalent.
  • Evidence of post qualifying and continuing professional development


  • Qualified and able to prescribe or willing to work towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust


Colville Health Centre


W11 1PA

Any attachments will be accessible after you click to apply.


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