Information Analyst - Band 5 - Information Team

West Suffolk NHS Foundation Trust
Bury St. Edmunds
£28,407 to £34,581 a year
Closing date
4 Jun 2023

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Other Health Profession
Band 5
Contract Type
Job summary

An opportunity has arisen for a Band 5 Information Analyst to join the Information Team at West Suffolk NHS Foundation Trust. This is a challenging and rewarding role, which will allow you to help make a difference for our local community.

This role is required to support the workload across various areas of the team, including project work for the rollout of new operational systems and the implementation of a new Data Warehouse which will be implemented during 2023.

This will be a varied and challenging role, for which we are looking for an exceptional candidate to work within the team managing tight deadlines and communicating with a variety of staff across the organization. The role will be very rewarding in using data to make a difference for patient services, through our operational teams and data submissions to external organizations.

We are committed to developing our staff and will offer suitable opportunities along the way. The analytics teams work closely together, sharing knowledge and technical advice in both structured training and informal sessions.

The Information Team are currently working in a hybrid way including both on site and remote working during the week.

Interviews will be held on 14th June.

Main duties of the job

The Information Analysts are required to mainly specialize in one of the operational divisions within the Trust, making recommendations for improvements where necessary in the monitoring of activity, performance, data quality and data collection systems.

The successful candidate will therefore develop expertise within these specific areas but will also be required to understand other areas of activity. The post holder will be expected to develop both internal and external reports, whilst helping end-users interpret the information provided. There will be an element of routine reporting and with the implementation of a new Data Warehouse brings the exciting opportunity to redesign the current reporting and allow for more interactive data sources for end users.

The band 5 analyst roles are more heavily focused on adhoc reporting and working with project groups to collate and interpret data, to establish the effectiveness of these projects. This will involve testing of new clinical data sources, alongside our digital services team and working with them on improving operational workflow efficiencies.

The role will need strong data analysis skills, excellent attention to detail and good communication skills. You should have experience in developing new information reporting solutions and have advanced skills in Microsoft Excel and SQL Server and ideally knowledge of PowerBI, Business Objects or Tableau.

We offer a wide range of benefits.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job description

Job responsibilities

Please see job description for full details.


1. To complete relevant statutory returns to NHS England, Regional Health Teams and Integrated Care System (ICS) within the required deadlines and to the department standard.

2. To undertake, maintain and develop regular and ad hoc reports using a range of BI tools.

3. To ensure that new and existing reports in the Division are optimised and as automated as possible, given system limitations.

4. To assist the Senior Information Analyst in the interpretation of clients information requirements and the development and maintenance of appropriate reporting solutions.

5. To work closely with the end users to deliver high quality, relevant and timely information.

6. Interrogate a range of data sources to enable analysis, manipulation and reporting of relevant data.

7. To support validation and data quality standards within the Trust, raising any data quality issues with the relevant staff.

8. To liaise effectively with IT and any relevant external parties on infrastructure, reporting and data-related issues when required.

9. Ensure that National and Local confidentiality and security considerations are met e.g. anonymisation of patient or staff data, use of secure data transfer methods.

10. To be aware of and comply with departmental procedures.

11. Any other duties that may be defined by the Senior Information Analyst.

Person Specification

Personal Qualities


  • Logical and analytical approach to problem solving
  • Works well within a team or alone when required
  • Attentive to detail and accuracy
  • Able to work with integrity, to tight timescales and deadlines
  • Able to organise and prioritise workload accordingly
  • Can use own initiative where appropriate
  • Good communicator at all levels
  • A courteous and respectful attitude towards others


  • Systematic in approach
  • Able to establish and maintain good relationships with service users and external parties
  • Willing to share experience and knowledge with others as appropriate



  • Education to degree level or 3 years relevant experience


  • Degree in Mathematics, Statistics, Economics, Computing or other primary science subject, or specific Information-related experience

Skills & Abilities


  • Excellent keyboard skills
  • Able to analyse, present and interpret a number of data sources
  • Able to understand different data queries
  • Able to identify information requirements


  • Preparation and presentation of reports in differing formats
  • Able to optimise existing and new processes, reports, dashboards etc.



  • Use of query tools and languages i.e. SQL, SSRS, Business Objects, Qlikview etc.
  • Knowledge of security and principles of confidentiality
  • Advanced use of Microsoft suite of applications, especially Excel


  • Knowledge of NHS datasets
  • Familiarity with benchmarking & comparative analysis tools
  • Experience of using SAP Central Management Console
  • Knowledge of Cerner Data Warehouse/Reporting applications
  • Experience of Power Bi

Any attachments will be accessible after you click to apply.


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