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Clinical Safety Officer

Northampton General Hospital NHS Trust
£48,526 to £54,619 a year Per Annum
Closing date
1 Jun 2023

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Other Health Profession
Band 8A
Contract Type
Full Time
Job summary

Are you looking for your next challenge in your digital career?

We have an exciting opportunity for an experienced registered clinician to join the University Hospitals of Northamptonshire digital team as a Clinical Safety Officer (CSO).

As a CSO you will have a vital role in ensuring digital transformation is undertaken as safely and effectively as possible. To succeed in this role you will have excellent interpersonal and leadership skills, in order to promote the role of clinical safety across cross-functional teams. You will work alongside a multi-disciplinary digital clinical team and be supported by the Chief Clinical Information Officer (CCIO) for UHNNHS.

The post holder is required to be a suitably qualified and experienced healthcare professional who holds and maintains current registration with an appropriate professional body relevant to their training and experience. Experience of working within a clinical safety role in an acute healthcare setting and knowledge of healthcare information technology systems is essential.

Travel between hospital sites will be required.

Please contact Ramandeep Kaur, Chief Clinical Information Officer,, to discuss further

Main duties of the job

The Clinical Safety Officer (CSO) will work as part of a dynamic Chief Clinical Information Officer team. The post holder will have an extensive understanding of clinical safety and will be responsible for efficient and effective management of the Digital Clinical Safety on behalf of the Group.

The role is responsible for providing leadership, guidance, support, specialist knowledge and clinical safety review and approval for the implementation of new digital solutions and upgrades existing digital solutions across the Group. This includes the assessment of clinical safety issues at all points in the procurement and implementation of IT software and hardware, including on-going management once transferred to live service and ensuring all digital solutions conform to relevant national standards for clinical safety.

About us

University Hospitals of Northamptonshire NHS Group is made up of Northampton General Hospital NHS Trust and Kettering General NHS Foundation Trust. Both hospitals are separate hospitals/employers with hospital board and leadership. We share a group executive team leading on a shared vision, mission, priorities, strategies and Dedicated to Excellence Values.

Our Excellence Values
  • Compassion
  • Accountability
  • Respect
  • Integrity
  • Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received.

Job description

Job responsibilities

Key deliverables:
  • To operate as a key member of the Chief Clinical Information Officer team which oversees the effective delivery of all digital clinical services within the directorate and the delivery of all the directorates objectives and responsibilities
  • Provide clinical safety approval for new agreed deployments of digital solutions and upgrades to existing systems across the Group
  • To work with relevant internal and external stakeholders to take responsibility and accountability for digital clinical safety across the Group
  • Collaborates with clinical and non-clinical staff in planning and implementing clinical safety standards and policies aligned to the Group Digital Strategy

Digital Clinical Safety and Risk Management
  • Provide a service which captures and learns from digital clinical safety incidents and supports the introduction of changes and improvements to clinical systems where necessary
  • To improve the safety of digital technologies within the Group
  • To identify, and support the promotion and use of, digital technologies as solutions to patient safety challenges
  • Ensure that the Group learns from best practice in digital transformation programmes to understand what works well and why in respect to digital clinical safety
  • Assist Health Intelligence colleagues to facilitate data triangulation to ensure all sources of safety information contribute to a shared understanding of digital clinical safety issues. Support the development of a plan relating to their resolution
  • Providing leadership to the Digital Clinical Safety agenda across the Group, combining clinical expertise with understanding of the human factors associated with digital systems
  • Proactive engagement in key areas of work to ensure robust assessment of risk and implementation of effective controls (including working jointly with other governance teams within the Group on identified issues)
  • To ensure appropriate systems and processes are in place for the assessment and mitigation of clinical risk in relation to the Group digital systems, and where appropriate their interfaces with those digital and manual systems and processes of partner organisations
  • To provide specialist advice in the use of digital clinical systems.
  • Providing effective clinical engagement in identified digital solutions and related quality and or/information governance programmes of work, ensuring overall programme integrity and coherence.
  • Managing and supporting the resolution of digital systems clinical risk or other related issues as they arise and where required to lead or contribute to the investigation of incidents including liaison with relevant national teams.
  • Undertaking regular planning in partnership with other members of the local health and social care community to ensure a consistent approach to matters of digital clinical safety
  • Contributing to discussions with third party suppliers and external resources regarding any issues identified with software or hardware which has an impact onclinical safety
  • To actively lead on the clinical safety authorisation of the procurement of new software and hardware
  • To be responsible for the sign off of the clinical safety case for all newly deployed applications or those referred through the relevant Group Digital Boards/Programme meetings and any other relevant meetings
  • Participation in appropriate Group, local, regional and national meetings related to clinical safety as required.

Strategic Planning
  • To actively participate in the strategic digital portfolio planning for the Group, ensuring that there is a clear relationship between the Group Clinical Strategy and Group Digital Strategy and the individual projects undertaken
  • Within this process to take lead responsibility for the Digital Portfolio Clinical Safety .components of the strategy and the related programmes of which underpin that

Policy Development
  • Undertake development of Group policy in relation to Digital Clinical Safety and ensuring successful implementation and a process for on-going review
  • Working with other leads to ensure alignment of relevant Group policies to the Digital Clinical Safety policy
  • To work with others on the development of relevant governance policies and procedures on behalf of the Group
  • Ability to interpret specialist national guidance and formulate into local policies where applicable

Training and development
  • Participate in Digital Clinical Safety training as required
  • Provide Digital Clinical Safety training and support as required to individuals within the Group
  • Manage an on-going programme of activities to raise awareness within the Group of digital clinical safety as appropriate

Please see Job Description and Person Specification in the supporting documents for full details of the role.

Person Specification

Education, Training & Qualifications


  • Registered healthcare professional with current UK registration
  • Experience and familiarity with CSO role
  • Masters in Leadership, Change, Service Transformation or other relevant subject or equivalent experience
  • Delivery of large projects or similar
  • Experienced CSO with accredited qualification


  • Project management qualification, such as PRINCE II or Agile
  • Advanced practice, other post registration qualification
  • Information Governance qualification
  • Recognised national leadership programme completion with portfolio of evidence to support achievements
  • Associate Member Fellow of Faculty of Clinical Informatic
  • Postgraduate Diploma in Digital Health Leadership NHS Digital Leadership Academy



  • Experienced CSO with portfolio of evidence to demonstrate past practice and achievements
  • Experienced clinician with evidence of working effectively across a range of clinical settings within a MDT
  • Excellent communication skills with a range of people from a variety of disciplines regarding a range of business or technical matters
  • Excellent writing and oral skills, including preparation of formal reports and training materials
  • Highly computer literate
  • Technically able with sound knowledge of IM&T infrastructures, national priorities, policy and workstreams
  • Robust knowledge and able to demonstrate relevant experience or qualification in quality governance processes. This should be in IM&T process and within the clinical setting
  • To work independently and as part of a team, managing personal workload and conflicting priorities
  • To be able to use their initiative
  • To act with integrity in line with Group missions and values and comply with Caldicott principles and GDPR
  • Have the ability to work under pressure when required and to provide high quality output within short time periods
  • Sound knowledge of a risk management process with ability to engage clinicians in the process and role of CSO and effective risk management
  • Accurate record keeping abilities
  • Able to plan and organise a range of complex activities, formulate and adjust plans and activities in accordance with short and long term goals
  • Proactive approach to problem solving
  • Detailed knowledge of the current national developments with the digital sphere including but not limited to an understanding of the work led by NHS Transformation Directorate, NHS Digital, What Good Looks Like Framework
  • Able to manage own work load and work for periods without direct supervision and stamina and commitment to bring drive to new ideas and projects
  • Ability to influence at a senior level, e.g. influence without direct line management authority
  • Ability to communicate and deliver complex and conflicting information in a clear, concise manner
  • Ability to contribute ideas for service improvement and development
  • Ability to gather, analyse and report on data and information
  • Ability to translate complex technical or business information fo
    Any attachments will be accessible after you click to apply.


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