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Care Group Manager - Medicine

Walsall Healthcare NHS Trust
Depending on experience per annum pro rata
Closing date
31 May 2023

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Other Health Profession
Band 8A
Contract Type
Full Time
Job summary

Care Group Manager - Medicine Division

An exciting opportunity has arisen to work with and lead a dynamic and high-profile team within the Medicine Division as Care Group Manager.,

The post requires someone with the ability to think and act strategically in a complex environment and manage relationships with a wide range of senior colleagues. You will have high level analytical, problem-solving and communication skills, and a strong understanding of clinical specialty management across several specialties at once. You will have experience of delivering programmes of work and leading teams.

Main duties of the job

Reporting to the Deputy Divisional Director of Operations, the post holder will be responsible for the day to day oversight and operational management of their Care Group working closely with the Senior Divisional Teams, Consultants, Care Group Managers, Matrons and the wider teams on the Walsall Manor Hospital site.

You will need to be enthusiastic and driven, with the willingness to go the extra mile to achieve what is required for our patients and your services. You must be able to demonstrable and have credible experience of management roles in the health sector.

With excellent communication skills you will need to be able to establish your credibility at all levels internally and externally, and be able to quickly build relationships within your own team and the wider organisation. Both a flexible can do attitude and a strong focus on delivery are essential.

About us

Walsall Healthcare NHS Trust provides integrated acute and community healthcare in the West Midlands serving a population of 260,000 residents, employing more than 4,000 staff with a combined total income of just over �220m.

This an exciting time to be joining the Trust with opening of the �36m brand new Emergency Department and 37-bed Acute Medical Unit (AMU) co-located with Ambulatory Emergency Care and our Frailty service We have pushed boundaries and developed a building with a state-of-the-art design and flow with many other co-located services including an Urgent Treatment Centre.

More than �50m has been invested in healthcare services across the hospital's estate which includes two new, state-of-the-art MRI scanners, the creation of a new 22 bedded Intensive Care Unit and a new Obstetric Theatre and expansion of the Neonatal Unit.

Job description

Job responsibilities

The Care Group Manager for Long Term Conditions will be responsible for the day-to-day operational management. The post holder will assist the Divisional Director, Clinical Director, Divisional Director of Nursing and Divisional Director of Operations in ensuring that the Care Group & Division delivers its financial, activity, patient experience and clinical & quality targets.

Person Specification



  • Formal education to first degree level or equivalent ability or working towards or experience at NHS operational management, including senior level experience or equivalent management experience
  • Post graduate training in Business or NHS Management in progress or completed
  • Evidence of continuous professional development



  • 5 years in a senior clinical/managerial position (at least 3 years at band7)
  • Experience of leading and managing a team including managing conflict.
  • Experience of research/audit and bench marking utilising the results to improve the quality of care
  • Management of clinical incidents and complaints
  • Experience in the management of a wide range of HR issues and financial resources
  • Experience in the management of elective access waiting list and processes



  • Evidence of operational management expertise within hospital-based specialties
  • Significant experience of successful change management and service redesign
  • Experience in managing budgets for specialties.
  • Excellent written and verbal communication skills with well-developed analytical skills with ability to present information, concisely and in a variety of formats for executive meetings, clearly articulating the impact on patient experience.
  • Full understanding of the speciality monitoring frameworks and the organisation's reporting obligations and their contribution to ensuring the organisation meets them.
  • Evidence of experience of clinical governance, risk management and service improvement
  • Experience of contributing to and assessing/implementing cost improvement programmes.
  • Demonstrates an understanding of relevant NHS Policies, National Service Frameworks. NICE guidelines, service improvement agenda, risk management issues including Health & Safety, clinical risk management and quality issues in relation to the speciality.



  • Highly motivated and self-directed with the ability to prioritise and work to tight deadlines
  • Resilient, flexible and able to adapt to ensure achievement of objectives with constantly changing situations and environments.
  • Capacity to work with clinicians at all levels, maintaining positive working relationships

Any attachments will be accessible after you click to apply.

407-MLTC- 5287721

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