Engagement Manager

Powys Teaching Health Board
£42,284 to £48,388 a year pro rata
Closing date
4 Jun 2023

View more

Other Health Profession
Band 7
Contract Type
Full Time
Powys Teaching Health Board is recruiting an experienced leader to join us in the new role of Engagement Manager.

This is a vital role to ensure that community voice is at the heart of our strategy, priorities and plans.

As the senior engagement professional in the team - supporting and deputising for the Assistant Director (Engagement and Communication) - you will draw on your skills, experience and in-depth specialist knowledge of engagement and consultation to advise and support colleagues across the organisation and help them focus on what matters most to the people we serve.

Main duties of the job

As the health board's Engagement Manager working at corporate level across the organisation:
  • You will interpret the organisation's wider strategy for how it approaches communications and engagement to strategically plan the corporate engagement function's response to this, to deliver excellent engagement with internal and external stakeholders utilising traditional and digital engagement methods.
  • You will have lead responsibility for operationally managing continuous engagement and providing engagement and consultation advice, ensuring it is legally sound and delivers on our commitments to open and transparent engagement and supporting the organisation to achieve its business objectives and live its values. This includes interpreting and applying national policy and guidance including NHS Wales guidance on engagement and consultation on service change.
  • You will have lead responsibility for taking forward the consultation and engagement activity surrounding our 'A Healthy, Caring Powys' strategy.
  • You will identify and maximise opportunities for improving the effectiveness of engagement activity on behalf of the organisation.

The main duties of the job are set out in the job description.

About us

Powys is cited as being a wonderful place to live and work a rural health setting where you can personally and professionally grow, where patients are at the heart of care provision. If you are an ambitious professional in search of job satisfaction, Powys is the place to be. Whatever your career aspirations, we are committed to supporting and developing you.

Powys Teaching Health Board is responsible for meeting the health and wellbeing needs of the population of Powys. Powys is the largest county in Wales with Snowdonia to the North and the Brecon Beacons to the South, the spectacular scenery is something to behold. Working in partnership, we commission and provide award-winning hospital, community, mental health and learning disability services, so our portfolio is varied and diverse. We are proud to offer patients an unrivalled level of care and range of careers for professionals who want to make a real difference.

Did you know - Powys Teaching Health Board accepts applications to retire and return from within the NHS in Wales. If you would like to know more, please contact the Powys Teaching Health Board Workforce team on 01874 712580 or powys.workforcegeneralenquiries@wales.nhs.uk

Step into Health connects employers in the NHS to people from the Armed Forces community.

Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Job description

Job responsibilities

You will be able to find a full bi-lingual Job Description and Person Specification attached within the supporting information.

Person Specification

Qualifications and/or Knowledge


  • Qualifications and/or Knowledge: Educated to Masters Level or equivalent level of work experience, including practical knowledge and experience of methods and approaches as they relate to public, patient, staff and stakeholder engagement (four points if evidenced)
  • Evidence of higher/ further education/continued professional development (such as professional/management qualifications, e.g., Consultation Institute)
  • Highly developed in-depth specialist knowledge and experience of engagement and consultation. The post holder will therefore require expert knowledge of health and public practices, as well as a thorough understanding of local and national political networks and infrastructure
  • Knowledge and expertise on the various tools and techniques of engagement including traditional, innovative, and online engagement methods, tools and techniques
  • Detailed knowledge of the legislation governing formal engagement and consultation


  • Certificate of Professional Development / Advanced Practitioner Status with the Consultation Institute or equivalent
  • Working knowledge of database management, stakeholder management system and online engagement systems
  • Understanding of Welsh legislation and delegated powers in Wales



  • Evidenced ability to work across professional and organisational boundaries in an atmosphere of change/ complex structures and partnership working
  • Evidenced ability to lead on engagement activities around controversial issues using a variety of techniques resulting in real involvement and participation from a range of key stakeholders, including the public, patients, and staff
  • Experience of project management


  • Experience of public and patient engagement in a large public sector organisation
  • Large scale public engagement and consultation experience

Aptitude and Abilities


  • High level of report writing and presentation/public speaking skills to convey complex information at senior executive level and staff groups/public groups
  • Strong communication skills to confidently communicate with and engage clinicians and professionals, staff, the public and internal and external stakeholders
  • Ability to keep calm and encourage calm in highly charged emotional and challenging situations e.g., public meetings and with campaign groups
  • Ability to work to deliver to strict deadlines
  • Strong facilitator
  • Ability to deliver results through a wide range of individuals and teams, many of whom will be outside the control of the post holder
  • IT skills / use of software to generate reports / document management and evidence portfolios
  • Leadership skills
  • Good influencing skills
  • Proactive, self-motivated, able to work on own initiative and ability to motivate others


  • Level 1 Welsh Language skills



  • Flexible approach to work and needs of the service
  • Proactive with an ability to show initiative and generate ideas
  • The role will necessitate regular travel across Powys, and sometimes beyond
  • Ability to work flexibly (evening and weekends) when required to support events outside of normal working hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Powys Teaching Health Board


To be confirmed on appointment



Any attachments will be accessible after you click to apply.


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